Great service, great product. I had an issue with Amex paymnet, called them up - everything got fixed quickly and it was great to speak with the person dealing with my delivery. And the courier they... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered some kettle bells from the outlet and they are a really great, quality product - reasonably priced as well. I followed up the order by telephone (I hadn't spotted that the email confirming... See more
Court action issued Totally avoid this company, their useless courier threw heavy parcels over a fence, ended up with damaged and missing part of the order - asked for collection and refund last... See more
Company replied
I order a few new things for a refurb in my gym including competition bumper plates, fractional plates, safety bars & med balls. All of which are great quality. Customer service from Tony was brilli... See more
Company details
Written by the company
ELITE GYM DESIGN, SUPERIOR STRENGTH & CONDITIONING EQUIPMENT. Perform Beyond the Apex in bespoke gym and training spaces with world-class strength and conditioning equipment. We are leaders in the design, installation and equipping of high performance training and gym spaces. With over a decade of experience in the creation of gyms, fitness spaces and strength and conditioning facilities we have built an enviable portfolio of projects. Our clients include an array of education establishments, commercial gyms, elite sports organisations, professional athletes and home workout enthusiasts. We are meticulous in our approach. We design and specify strength and conditioning facilities with precision and deliver with excellence. Our work focuses on the marginal gains that help you and your facility perform Beyond the Apex.
Contact info
19 WATERSIDE BUSINESS PARK, LAMBY WAY, RUMNEY,, CF3 2ET, Cardiff, United Kingdom
- 02920 362 664
- info@aperformance.co.uk
- aperformance.co.uk
4.4
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Elite products that you can’t get…
Elite products that you can’t get anywhere else, and excellent customer service!
March 13, 2025
Reply from Absolute Performance
Hi Gareth, Thank you for the feedback, and we are glad you love our equipment. AP.
Wrong items received
Wrong items received. Must be a glitch on website as invoice showing goods are correct. No response to my email as yet.
March 7, 2025
Reply from Absolute Performance
Hi Paul, Thank you for your review, and I apologise for your wrong order. however, we have replied to you via the email address that was used to complete the purchase on 10/3/25, and we have tried calling your landline number two times, to help you with this matter.
The order that was placed online was for four fabric mini bands, which were sent from our warehouse. If you want to change the order, we are more than happy to help.
Great service & product
The PowerBlock stand arrived quickly & is very sturdy. I'm very happy with my purchase.
January 15, 2025
Sent out the wrong piece I ordered and…
Sent out the wrong piece I ordered and sent out a totally different piece.
I left a not great review on the first item ,now got to review for the second.
The company called me from my first review and said they would correct my order , but nothing has been resolved , I'm without the item I wanted and got 2 items I don't need as already got them .
May 1, 2024
Brilliant service, great price.
Great range of products at a decent price - communication on delivery was superb.
May 31, 2024
Unprompted review
Sent out the wrong piece of equipment …
Sent out the wrong piece of equipment twice . I ordered a short ez cable bar , I got a long ez cable bar and an ez curl bar ??? Date is an estimate
May 16, 2024
Unprompted review
Reply from Absolute Performance
Hi Karl, Apologies for the mix-up with your order. One of the team members will be in contact to discuss this. To make you aware, we only offer an EZ cable attachment curl bar in one size, but please keep the Olympic EZ curl bar as a gesture of goodwill.
Thanks, Absolute Performance
Fast friendly service. Good kit. What's not to like?
Ordered weighted bags on tuesday, arrived friday. Incredibly cheap for the quality, low shipping costs too. Very impressed.
When trying to buy the kit there was a glitch on the website. Spoke to Chloe who took the order over the phone. Really friendly and genuine service.
January 15, 2021
Unprompted review
Outstanding service during a national crisis
The service Absolute Performance provides is faultless.
I usually shop with Amazon because I don’t generally trust smaller sports companies. I’ve been stung by a few (no response to emails, late deliveries, lost parcels, etc). But amidst a pandemic that has virtually shut the country down, Absolute Performance outperformed Amazon.
Look how quickly they acted:
• I sent an email at 5.27pm on Tuesday 24 March 2020 asking if they had Powerblock Adjustable Dumbbells in stock.
• I received a response at 7.05am on Wednesday 25 March confirming they were in stock.
• I placed an order on 25 March with bog-standard delivery.
• The weights arrived the next morning: Thursday 26 March at around 9am!
And throughout our short interaction, their customer service was excellent. They emailed me to keep me informed and responded to every request I made. If they’re so excellent during a crisis, what are they like during normal times?
P.S. I’m not complaining, given the situation we are in re Covid19. But just to emphasise my point, I’m still waiting for the delivery of an Amazon order placed on 21 March.
March 26, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.