Apex Commercial Furniture Reviews 31

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great company. Tim was great. Regardless we had a very small order, we were treated as though we were a large customer. And Tim spent the time to discuss our requirements, such that the right product... See more

Rated 4 out of 5 stars

Recently purchased our dining chairs from Apex. Was reluctant after reading some bad reviews BUT was blown away by the level of customer service received. The postage was super fast and chairs were we... See more

Rated 5 out of 5 stars

Very happy with my order from Apex. Awesome customer service from Ainona. Ordered an out of stock item on Tuesday, was contacted with an alternative on Wednesday, and had my bar stools by Friday morni... See more

Rated 5 out of 5 stars

The best purchasing experience ever. Christina from the sales team was very polite, helpful and extremely patient with my never ending questions. I bought the American Oak timber tabletop. The deliver... See more

Company details

  1. Office Furniture Store
  2. Business to Business Service

Information provided by various external sources

Apex is Australia's online destination for quality furniture online. We provide our customers with functional and stylish commercial furniture for the home, office, hospitality, hotel and healthcare industries.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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Rated 5 out of 5 stars

Great company

Great company. Tim was great. Regardless we had a very small order, we were treated as though we were a large customer. And Tim spent the time to discuss our requirements, such that the right product to fit our needs were met and which exceeded our expectations. And then I pushed for a rush order after taking my time to decide, and Tim made it happen! :) 😀 Again, we are small customer, but treated as though we were big client. Kudos and thank you. Despite our change of mind during decision making. Tim said no worries, and pivoted to our changing requests.

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

This company was amazing

This company was amazing, offered alternatives when my purchase was unavailable, prompt emails. I could actually speak with May in dispatch all questions answered and my delivery was on doorstep within 2 days of order.
Product arrived in great condition.

October 19, 2022
Unprompted review
Apex Commercial Furniture logo

Reply from Apex Commercial Furniture

It's wonderful to hear about your positive experience with the company! It sounds like they went above and beyond to provide you with excellent customer service. Offering alternatives when a product is unavailable and maintaining clear communication can make a significant difference in customer satisfaction. I'm glad to hear that May in dispatch was helpful and responsive to your questions. A fast and well-packaged delivery is certainly a great bonus. Your review highlights their commitment to delivering a seamless shopping experience, and I'm sure other potential customers will find your feedback valuable in making their purchasing decisions.

Rated 5 out of 5 stars

Purchased Apex chairs and tables for my…

Purchased Apex chairs and tables for my cafe and am very impressed with the quality. The experience was friendly and efficient. As a small business I appreciate them going above and beyond to help us with the design process and offer us a great price to help us through these difficult times during COVID. Would definitely recommend.

March 24, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful bentwood chairs

I ordered bentwood chairs on a Friday and they arrived on the following Monday! Not only was the delivery super quick the product is of very high quality, clearly genuine bentwood Euro made. Very happy, thanks Apex!

November 23, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent sales and customer service!

The best purchasing experience ever. Christina from the sales team was very polite, helpful and extremely patient with my never ending questions. I bought the American Oak timber tabletop. The delivery lead time was 1-2 weeks but I received it in few days. The price was also very competitive and the tabletop is so beautiful. I am a very happy customer. Thank you Apex!

June 25, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Wow - these guys are on top of it! Great product, quick delivery, and after-sales service was fantastic. I would definitely recommend them.

June 23, 2020
Unprompted review
Rated 5 out of 5 stars

We recommend Apex to everyone.

We operate a small business and have been massively impacted by the coronavirus. Apex has really helped us out by offering to provide us with free storage until we are able to re-open. You know a company is well run when they go out of their way to provide such outstanding customer service. I don’t normally write reviews but in this case I just hand to let everyone know this company is one of the good ones. We hit a wall and truly we would be in a much more precarious situation if it weren’t for their understanding and help. We are really grateful and would recommend Apex to everyone.

April 18, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy with my order from Apex

Very happy with my order from Apex. Awesome customer service from Ainona. Ordered an out of stock item on Tuesday, was contacted with an alternative on Wednesday, and had my bar stools by Friday morning. Can't recommend these guys highly enough and will be a returning customer.

March 13, 2020
Unprompted review
Rated 5 out of 5 stars

The best customer service for table

Bought a table and seperate legs from Apex with help from Christina, arrived quickly and looks great in my living room. Christina was able to get me a great price and helped with my choice. Thanks!

February 27, 2020
Unprompted review
Rated 4 out of 5 stars

Happy customer

Recently purchased our dining chairs from Apex. Was reluctant after reading some bad reviews BUT was blown away by the level of customer service received. The postage was super fast and chairs were well packaged. We did have a couple of quality issues but the issues were rectified immediately. Overall, it was a satisfying transaction and we are wrapt with our new chairs. Will purchase from them again.

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

APEX COMMERCIAL FURNITURE

APEX COMMERCIAL FURNITURE Very fast delivery!! I must recommend Anthony who I had dealings with regarding my chairs. He was very polite and professional and offered me a swift solution and amazing customer service. I’m very happy with the outcome and would be confident buying anything from Apex in the future.

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

Custom Fameg Dining Chairs

I ordered a couple of custom Dining Chairs and they are amazing. Great quality, excellent service. They kept me updated when my pre order was shipped. Very professional. And the packaging was superb!

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Sales team were very helpful.

Sales team were very helpful.

Needed chairs for my holiday house and they were able to assist me with dining chairs and outdoor furniture. Great quality and very quick delivery before Christmas.

January 30, 2020
Unprompted review

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