Apexautosolutionsinc Reviews 68

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Karla Paralejas was great! She doubled-checked to see if I received a 5-star experience when I refinanced my car. She let me know that the company offers life insurance as well. Very friendly, helpful... See more

Company replied

Rated 5 out of 5 stars

Juan Cabrera was excellent! Extremely patient and explained everything to me even more than once since I was juggling 2 children, driving and a run in the grocery store trying to get home. Very much a... See more

Rated 5 out of 5 stars

I had a wonderful experience and truly appreciate the help I received! I feel like a truckload of pressure has been lifted off me, and I’m so excited to start my life again with improved credit. I’m... See more

Company replied

Rated 5 out of 5 stars

Melanie contacted me about lowering my car payments and interest rate. She was very knowledgeable and explained how the company can help me do that. She went through the entire process so that I would... See more

Company replied

Company details

  1. Financial Consultant
  2. Alternative Financial Service
  3. Car Finance and Loan Company
  4. Credit Counseling Service
  5. Mortgage Broker
  6. Term Life Insurance Provider Company

Written by the company

We are essentially financial advisors or financial consultants that help people save maximum amount of money whether it be Auto loans Home loans, Auto Insurance, home insurance Auto certifications and or dealership protection plans or even to the points of saving people money on their life insurance and we help every single customer raise their credit scores while in membership with our company. The main thing that we do is put the customer first and give 24 seven customer service 365 days a year to consolidate a customer’s financial responsibilities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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Rated 5 out of 5 stars

Big thanks to Chandler at Apex Auto

Big thanks to Chandler at Apex Auto!
Great service 👏

April 2, 2026
Unprompted review
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Reply from Apexautosolutionsinc

Thank you so much for the kind words! We’re proud to have Chandler on our team and thrilled to hear you had a great experience. At Apex Auto, our goal is always to deliver 5 gold star service every time, and it means a lot to know we’re hitting the mark. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Excellent customer service

Melanie contacted me about lowering my car payments and interest rate. She was very knowledgeable and explained how the company can help me do that. She went through the entire process so that I would know what to expect. Also, Lisa, Quality Assurance, was very pleasant to speak with and informative about what the next phase is. I would recommend this company to others in my situation.

March 31, 2026
Unprompted review
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Reply from Apexautosolutionsinc

Thank you so much for your kind words and for sharing your experience! We’re thrilled to hear that Melanie and Lisa were able to guide you through the process with clarity and care.
Providing “5 gold star” service is always our goal, and it’s wonderful to know that our team delivered the knowledgeable, supportive experience we strive for. We’re committed to making every step as smooth and transparent as possible, and your feedback truly means a lot to us.
Thank you again for your recommendation—we’re grateful for the opportunity to assist you!

Rated 5 out of 5 stars

Very Patient and Knowledgeable

The young lady Arlene was very patient and knowledgeable about the information we needed and very patient with helping us through out the process.

April 7, 2026
Unprompted review
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Reply from Apexautosolutionsinc

Thank you for sharing your experience. We’re delighted to hear that Arlene provided such patient and knowledgeable support throughout your process. Delivering consistent 5-star service is always our top priority, and it’s wonderful to know she reflected that commitment. We truly appreciate your feedback.

Rated 5 out of 5 stars

Customer Service was excellent

Customer Service was excellent. Mark, my customer service representative, was very nice and kind. He had a great personality which means so much working with the public on the phone. The couple of times that Mark had to call me back, he told me about what time he would call me and that's when he called me and I liked that. My overall experience was really good!

April 6, 2026
Unprompted review
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Reply from Apexautosolutionsinc

That’s very good to hear. Mark appears to have provided a high level of service—professional, personable, and dependable with his follow-up communication. Setting clear expectations and honoring them reflects well on his commitment to customer care. I’m pleased your overall experience was such a positive one.

Rated 5 out of 5 stars

Jimmy fine greatest service

Jimmy fine greatest service

April 3, 2026
Unprompted review
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Reply from Apexautosolutionsinc

Thanks so much! We really appreciate you taking the time to leave this review. Glad you had a great experience—that’s what we’re all about!

Rated 5 out of 5 stars

My experience with her was good ,she…

My experience with her was good ,she was very pleasant and helpful

March 31, 2026
Unprompted review
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Reply from Apexautosolutionsinc

Thank you for your kind feedback! We’re so glad to hear that you had a good experience and that she was pleasant and helpful throughout your visit. We truly appreciate you taking the time to share this. If you don’t mind, could you let us know the name of the representative who assisted you? We’d love to recognize her for her great service.

Rated 5 out of 5 stars

Apex Auto Solutions is a great company!

Apex Auto Solutions is a great company. The representative Arlene was informative and professional. She helped assist me with my concerns providing details needed regarding my situation. Overall, I definitely appreciate the services provided and recommend Apex Auto Solutions to anyone in need of financial services.

March 31, 2026
Unprompted review
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Reply from Apexautosolutionsinc

Thank you so much for your thoughtful review! We’re delighted to hear that you had a great experience with Apex Auto Solutions.
Arlene will be especially happy to know her professionalism and attention to detail made a positive impact. We’re glad she was able to provide the information and support you needed throughout your situation.
We truly appreciate your recommendation and your trust in our team. It was a pleasure assisting you, and we’re always here if you need anything in the future!

Rated 5 out of 5 stars

Tony and Lisa was very friendly and…

Tony and Lisa was very friendly and professional awesome experience

March 26, 2026
Unprompted review
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Reply from Apexautosolutionsinc

Thank you so much for your kind words! We’re thrilled to hear that Tony and Lisa provided you with such a friendly and professional experience. Our team works hard to deliver excellent service, and your feedback truly means a lot to us.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Arlene Braga was very efficient and…

Arlene Braga was very efficient and explained everything and the process very well. She made it a smooth process for me
Thank You!

March 25, 2026
Unprompted review
Apexautosolutionsinc logo

Reply from Apexautosolutionsinc

Thank you so much for sharing your experience!
We’re thrilled to hear that Arlene took great care of you and made the process smooth and easy to understand. Clear communication and efficiency are exactly what we aim for with every customer, and it’s great to know she delivered that for you.
We appreciate you choosing Apex Auto Solutions — we’re always here to help whenever you need us.
— Apex Auto Solutions Inc.

Rated 5 out of 5 stars

Alena was a very polite person who…

Alena was a very polite person who represented the company very good a great person to talk with very knowledgeable person and I just love people with the attitude like her

March 23, 2026
Unprompted review
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Reply from Apexautosolutionsinc

Thank you for describing your elite experience!! Every time you speak with us we want to always have that effect. WELCOME TO THE APEX OF SAVING MONEY!!

Rated 5 out of 5 stars

Billie Jo Was very nice and helped me…

Billie Jo Was very nice and helped me step by step while answering all my questions 👍🏼 10/10.

March 24, 2026
Unprompted review
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Reply from Apexautosolutionsinc

She is really good!! We have put alot of time and effort to turning her into the assassin she is!! Be glad she is on our side ;)

Rated 5 out of 5 stars

Mathew Corey

Mathew Corey. Was assertive helpful and polite. He did a wonderful job. And I will spread the word about Apex Auto Solutions excellent customer service.

March 23, 2026
Unprompted review
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Reply from Apexautosolutionsinc

You should of let them know how extensively we helped you! We will go over the top for you any day of the week!! Tell your family and friends!!

Rated 5 out of 5 stars

Helped with refund

Very quick and easy

March 19, 2026
Unprompted review
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Reply from Apexautosolutionsinc

No matter if your need a tow truck at 2am on a Sunday or if you wanted to cancel the "Help Program" and just be submitted for refinance immediately! We are here to help no matter the request!!

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