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Apex Car Rental  Reviews 

318
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly staff for being extremely professional, welcoming, and always ready to go the extra mile. Individuals looking for reliable assistance find that customer service representatives handle every request with exceptional efficiency and genuine care. Some people also felt that the overall booking and vehicle collection procedures are remarkably straightforward, fast, and completely hassle-free. Consumers frequently mention that the available automobiles and vans arrive in immaculate condition, offering fantastic value for money. Travelers appreciate the flexible long-term options and the reliable support provided throughout the entire duration of their lease.

What people talk about most

Service

Customers had positive experiences with service, highlighting the friendly, helpful, and professional staff... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, friendly, and professional... See more

Customer service

People report positive experiences with customer service, noting that the team is consistently helpful,... See more

Product

Customers consistently note positive experiences with product, highlighting that vehicles are brand new,... See more

User experience

Consumers find user experience to be very satisfying, highlighting that everything is easy to navigate with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leased car service. Have been using for approx 1 year now with switchovers approx every 3 months (although it can be more often sometimes) for new cars that meet or exceed originally opted for vehicle... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Apex Car Rental for many years. Great product on offer and not the usual tie ins with a traditional lease. New cars and latest models swopped regularly. No fuss. All the staff and... See more

Company replied

Rated 5 out of 5 stars

The Ford Ranger Wildtrak that was rented was in fantastic condition, supplied by a company that clearly looks after both their cars and their customers. Everything was easy to navigate and there were... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from Apex to arrange delivery of a 3 month hire car at short notice. Jordan did a fab job turning the paperwork around quickly and the car arrived a day early! Customer service was e... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Leasing Service
  4. Van Rental Agency

Written by the company

We specialise in providing new Cars, Pickups, Minibuses & Commercial Vehicles on a totally flexible basis with No Fixed Term Period, giving you vehicles when you need them for both Businesses and Private Individuals. Often referred to as a Car Subscription or Flexible Vehicle Leasing, you get all the benefits of Long Term Contracts but without Cancellation Penalties giving you total flexibility, just paying for the vehicle when you need it. We offer a huge Range of Volkswagen Cars and a huge selection of Ford Commercial Vehicles at very Competitive Prices. We have the latest Models on the latest 26 registration plates and offer a comprehensive range of latest generation Plug in Hybrid and Fully Electric vehicles alongside conventional Diesel and Petrol Vehicles We have recently seen a huge uptake in Fully Electric Vehicles where customers are looking to save money on high fuel costs. We have both Cars & Vans ready to hire. If you are looking for a vehicle whilst waiting for your new vehicle to be delivered, for a New Employee, peaks in your business or simply replacing old tired vehicles, we have a Car or Van to suit your needs. We have a fleet of over 3,500 vehicles offering a great selection of Cars & Vans from Ford, Kia & Volkswagen. We also offer Daily Car & Van Rental in Eastbourne, Sussex & Weybridge in Surrey. We offer delivery throughout the UK from one of the newest Fleets of Vehicles in the UK at very Competitive Prices. Discounts available for Multiple Vehicles


Contact info

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Electric Ford Explorer

Save Fuel Costs with the Fully Electric Explorer over 300 mile Range

5.0

Excellent

TrustScore 5 out of 5

318 reviews

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5.0

All reviews

(318)

292 reviews in the last 12 months

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Rated 5 out of 5 stars

Top notch company to deal with.

I’ve found Apex to be the best company for long term rental, very flexible with type of vehicle and length of hire. Staff are really friendly and helpful, very professional company to deal with. Always supply a new vehicle which is immaculately presented.
Can highly recommend to anyone looking for an alternative to leasing.

May 9, 2026
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Reply from Apex Car Rental

Thank you, always great to hire to you

Rated 5 out of 5 stars

The best company for flexible leasing

The best company for flexible leasing tailored to your requirements. Always a smooth process, great quality cars and outstanding customer service. Definitely renting again in the future!

May 8, 2026
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Reply from Apex Car Rental

Thank you, always great to hire to you, the cars come back immaculate !

Rated 5 out of 5 stars

Apex takes any stress or hassle out of…

Apex takes any stress or hassle out of car renting, we have always been looked after to the highest regard and would not look any further than Apex for our car needs

May 10, 2026
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Reply from Apex Car Rental

Thank you for your kind words

Rated 5 out of 5 stars

Great Company

Great help in hiring a van. Customer service was great.

May 10, 2026
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Reply from Apex Car Rental

Thank you and look forward to seeing you again soon

Rated 5 out of 5 stars

I have been struggling with reliable…

I have been struggling with reliable vans and I was unable to buy one due to new company, Apex were very helpful and got me out on the road with a brand new van ready to work. Easy experience and I will definitely recommend them to anyone who requires a van or car.

May 10, 2026
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Reply from Apex Car Rental

Glad we can help, see you again soon

Rated 5 out of 5 stars

Great Company with a Superb…

Great Company with a Superb professional Team to sort out what ever is needed for your Rental . Very Accommodating and I Highly Recommend them.

May 10, 2026
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Reply from Apex Car Rental

Thank you fore you custom over many years, Glad we can help

Rated 5 out of 5 stars

Brilliant service

Brilliant service. I have been using them now for over a year and im delighted. Brand new car every 7000 miles. No issues with the handback each time and the company arrange to collect and drop off a new one.

May 10, 2026
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Reply from Apex Car Rental

Thank you and its nearly time for another new Touareg !

Rated 5 out of 5 stars

5 star in all areas

From my first telephone call enquiring about hiring a car the service has been exceptional.
Guidance on which car would be best for me and value for money.
Would definitely recommend

May 9, 2026
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Reply from Apex Car Rental

Thank you and see you again soon hopefully

Rated 5 out of 5 stars

Having hired many different cars and…

Having hired many different cars and vans over the last 5 years i have always received a professional service. Deana and her Team have always been on hand to assist. No hesitation in recommending the Brooklands Branch

May 7, 2026
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Reply from Apex Car Rental

Thank you so much for the 5-star review! We're thrilled to hear that Deana was able to help you with you recent hire, Hopefully we will see you again soon

Rated 5 out of 5 stars

I’ve found Apex Car Rental friendly…

I’ve found Apex Car Rental friendly reliable and great value . They seem to always have the latest models available too . Deana and the team exceptionally professional too . I’d recommend .

May 9, 2026
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Reply from Apex Car Rental

Thank you, I will pass your comments on to Deana, she will be delighted

Rated 5 out of 5 stars

Outstanding service and high quality car hire

I have been renting cars through Apex for several years now and have consistently had a great experience. The team are always friendly, helpful and nothing ever feels like too much trouble. Each handover is handled smoothly and efficiently, making the whole process hassle free. The vehicles are always of high spec, with a variety of models to choose from. I would highly recommend Apex to anyone.

May 8, 2026
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Reply from Apex Car Rental

Thank you for your review and its been a pleasure too !

Rated 5 out of 5 stars

The best company.

We’ve been using Apex for many years now and can highly recommend. Always great service. The staff are very helpful. Variety of vehicles to suit what you need.

May 9, 2026
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Reply from Apex Car Rental

Thanks Zoe, we always love welcoming you into the Office !!

Rated 5 out of 5 stars

Apex make car rental a walk in the…

Apex make car rental a walk in the park! The team are quick and efficient and always at the end of the phone. We’ve have a number of fantastic cars through Apex and only had good experiences.

May 9, 2026
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Reply from Apex Car Rental

Glad to see you are enjoying the latest model Kia Sportage !

Rated 5 out of 5 stars

As a long standing customer to Apex Car…

As a long standing customer to Apex Car Rental , I find the whole experience very easy , they have a great team who deal with things very professionally , also very nice selection of cars .
Thank you Apex Car Rental

May 9, 2026
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Reply from Apex Car Rental

Glad you like the new Ranger PHEV, thanks you your longstanding business

Rated 5 out of 5 stars

Great staff who understand what my…

Great staff who understand what my requirements are and able to deliver time after time at a very fair price in a professional manner. Vehicles are always immaculately presented.

May 9, 2026
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Reply from Apex Car Rental

Thank you fore your continued hires ! Always great to hire to you

Rated 5 out of 5 stars

Had a amazing experience with apex

Had a amazing experience with apex , they have great options at great prices , the customer service was great aisling was extremely patient and great at getting account setup helping with insurance and getting us the car we wanted , couldnt have been happier with service in a world where customer service is dead

Would reccomend to anyone

May 8, 2026
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Reply from Apex Car Rental

Thank you very much

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, competitive pricing and very high quality vehicle as always. I have had a number of cars from Apex and wouldn't hesitate to recommend them.

May 8, 2026
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Reply from Apex Car Rental

Thank you for your kind words Mr Wood

Rated 5 out of 5 stars

Seemless experience with hiring my van

Seemless experience with hiring my van. Nice new van that is very economical. Love the plug in hybrid which has worked really well. Highly recommend. Had a vehicle for over a year now.

May 8, 2026
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Reply from Apex Car Rental

I am glad we could help you with your Van, It is always great to see you and thanks for your gardening advice !

Rated 5 out of 5 stars

5 star company

We would not use any other company to supply our vehicles…easy, reliable and competitively priced. Highly recommend

May 8, 2026
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Reply from Apex Car Rental

we look forward to seeing you again soon

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