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Apex Car Rental  Reviews 

318
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly staff for being extremely professional, welcoming, and always ready to go the extra mile. Individuals looking for reliable assistance find that customer service representatives handle every request with exceptional efficiency and genuine care. Some people also felt that the overall booking and vehicle collection procedures are remarkably straightforward, fast, and completely hassle-free. Consumers frequently mention that the available automobiles and vans arrive in immaculate condition, offering fantastic value for money. Travelers appreciate the flexible long-term options and the reliable support provided throughout the entire duration of their lease.

What people talk about most

Service

Customers had positive experiences with service, highlighting the friendly, helpful, and professional staff... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, friendly, and professional... See more

Customer service

People report positive experiences with customer service, noting that the team is consistently helpful,... See more

Product

Customers consistently note positive experiences with product, highlighting that vehicles are brand new,... See more

User experience

Consumers find user experience to be very satisfying, highlighting that everything is easy to navigate with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leased car service. Have been using for approx 1 year now with switchovers approx every 3 months (although it can be more often sometimes) for new cars that meet or exceed originally opted for vehicle... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Apex Car Rental for many years. Great product on offer and not the usual tie ins with a traditional lease. New cars and latest models swopped regularly. No fuss. All the staff and... See more

Company replied

Rated 5 out of 5 stars

The Ford Ranger Wildtrak that was rented was in fantastic condition, supplied by a company that clearly looks after both their cars and their customers. Everything was easy to navigate and there were... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from Apex to arrange delivery of a 3 month hire car at short notice. Jordan did a fab job turning the paperwork around quickly and the car arrived a day early! Customer service was e... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Leasing Service
  4. Van Rental Agency

Written by the company

We specialise in providing new Cars, Pickups, Minibuses & Commercial Vehicles on a totally flexible basis with No Fixed Term Period, giving you vehicles when you need them for both Businesses and Private Individuals. Often referred to as a Car Subscription or Flexible Vehicle Leasing, you get all the benefits of Long Term Contracts but without Cancellation Penalties giving you total flexibility, just paying for the vehicle when you need it. We offer a huge Range of Volkswagen Cars and a huge selection of Ford Commercial Vehicles at very Competitive Prices. We have the latest Models on the latest 26 registration plates and offer a comprehensive range of latest generation Plug in Hybrid and Fully Electric vehicles alongside conventional Diesel and Petrol Vehicles We have recently seen a huge uptake in Fully Electric Vehicles where customers are looking to save money on high fuel costs. We have both Cars & Vans ready to hire. If you are looking for a vehicle whilst waiting for your new vehicle to be delivered, for a New Employee, peaks in your business or simply replacing old tired vehicles, we have a Car or Van to suit your needs. We have a fleet of over 3,500 vehicles offering a great selection of Cars & Vans from Ford, Kia & Volkswagen. We also offer Daily Car & Van Rental in Eastbourne, Sussex & Weybridge in Surrey. We offer delivery throughout the UK from one of the newest Fleets of Vehicles in the UK at very Competitive Prices. Discounts available for Multiple Vehicles


Contact info

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Electric Ford Explorer

Save Fuel Costs with the Fully Electric Explorer over 300 mile Range

5.0

Excellent

TrustScore 5 out of 5

318 reviews

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5.0

All reviews

(318)

292 reviews in the last 12 months

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Rated 5 out of 5 stars

Always excellent and friendly service…

Always excellent and friendly service from the folks at Apex. A great range of cars to choose from and all competitively priced. Thank you.

May 16, 2026
Unprompted review
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Reply from Apex Car Rental

Thank you for your kind words and we look forward to seeing you again soon

Rated 5 out of 5 stars

Had a fantastic experience with Apex…

Had a fantastic experience with Apex Car Rental! The whole process was smooth and completely hassle-free from start to finish—everything was absolutely spot on. A huge shout-out to the guys at the reception desk, too. They were incredibly friendly, welcoming, and made pick-up and drop-off a breeze. I'll definitely be renting from them again. Highly recommended!

May 15, 2026
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Reply from Apex Car Rental

Dear Mr Chamir, Thank you for your kind review, I will make sure we pass you comments on to the Branch !

Rated 5 out of 5 stars

Exceptional Service....Great cars!!

I recently hired a car with Apex and I would thoroughly recommend them to others! Easy process from start to finish and the customer service was exceptional. Will be back again soon for sure!

May 15, 2026
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Reply from Apex Car Rental

We look forward to seeing you again soon

Rated 5 out of 5 stars

Great service and car! VW Touareg Final Edition…

Hiring the VW Touareg Final Edition from Apex was a fantastic experience from start to finish. The team were great people to deal with. Friendly, professional, and very helpful throughout. The car itself was superb. Luxurious, comfortable, and a pleasure to drive. Everything was smooth, straightforward, and exactly as promised. I recommend Apex to anyone looking for a great hire experience.

May 15, 2026
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Reply from Apex Car Rental

The Touareg is a great car and hopefully you will come in again soon. Thank you for your 5 Star Review

Rated 5 out of 5 stars

We recently rented an Ford E‑Transit…

We recently rented an Ford E‑Transit Custom from Apex Car Rental and the whole experience was excellent from start to finish.

The van was immaculate, very comfortable to drive, and fully charged and ready to go when we collected it. As it was our first time using an electric van, the team took the time to explain everything clearly, which made us feel completely at ease. The E-Custom drove brilliantly and was far better than expected — smooth, quiet, spacious, and very economical to run.

May 15, 2026
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Reply from Apex Car Rental

I am glad you enjoyed your E Custom, Hopefully you saved money driving electric !!

Rated 5 out of 5 stars

Very efficient and friendly staff

Very efficient and friendly staff. Decent range of vehicles, well kept. Honest company - no extras or wheedling to get extra money. Fair prices for the vehicles. Recommended.

May 15, 2026
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Reply from Apex Car Rental

Thank you very much for you Kind Review and for hiring from us

Rated 5 out of 5 stars

Great service

Great service, with very quick responses to any issues or questions raised. The car rented is also lovely and to a high standard

May 14, 2026
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Reply from Apex Car Rental

Thank you for your comments, we will pass them on to your Branch

Rated 5 out of 5 stars

Apex Car Powercor

We have been using Apex Car Rental for many years , the service and quality of the vehicles is always first class. The change over of the car is always efficient and I find them very fair on the damage that can occur some times on the vehicles, we are very happy and would highly recommend.

May 15, 2026
Unprompted review
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Reply from Apex Car Rental

Thank you for all of your Custom and Review Mr Powercor !

Rated 5 out of 5 stars

Great experience

Great experience, very friendly staff, easy booking process and a very clean vehicle. Highly recommend

April 3, 2026
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Reply from Apex Car Rental

Thank you for your kind words

Rated 5 out of 5 stars

I hired a van from apex and from start…

I hired a van from apex and from start to finish was a good experience staff were extremely easy to deal with and a lovely new van to drive will definitely use them again

April 10, 2026
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Reply from Apex Car Rental

Thank you Mr Clamp, always good to see you

Rated 5 out of 5 stars

Josh Lawford at Apex car rental

Josh Lawford at Apex car rental was a pleasure to deal with - we found the whole process hassle free and professional, even though we were dealing with Josh from Australia before we arrived in the UK - would highly recommend

March 12, 2026
Unprompted review
Apex Car Rental  logo

Reply from Apex Car Rental

Hi Michelle Winter thank you so much for the 5-star review! We're thrilled to hear that Josh was able to help you with you recent hire, Hopefully we will see you again soon

Rated 5 out of 5 stars

Very reliable company

Very reliable company. Cars are new, clean and best makes. Staff are friendly and very helpful. Would not hesitate to use this company again.

May 12, 2026
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Reply from Apex Car Rental

Thank you very much for your kind review

Rated 5 out of 5 stars

Quick and fast service

Quick and fast service. Thank you to Charlotte for be so polite and patient with me was I get my paperwork in order.
I shall be using this company again.

May 13, 2026
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Reply from Apex Car Rental

always good to see you Liam

Rated 5 out of 5 stars

I recently rented a car with Apex and…

I recently rented a car with Apex and had a really positive experience. The customer service was excellent from start to finish – the team were friendly, helpful, and made the whole process smooth and straightforward.
The car itself was in great condition, and everything was clearly explained with no hidden surprises. What really stood out was the value for money – very competitive pricing for the quality of service and vehicle provided.
Overall, I wouldn’t hesitate to use Apex again and would definitely recommend them to others looking for a reliable and hassle-free car rental experience.

May 13, 2026
Apex Car Rental  logo

Reply from Apex Car Rental

Thank you for your recent hire and look forward to seeing you again soon

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