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Rated 1 out of 5 stars

I had my cards graded there quite a long time ago. It was a terrible experience. At that time, a fixed processing time was advertised. In reality, it ended up taking three to four times that amo... See more

Rated 4 out of 5 stars

Edit: ik take this back. I did not know enough about grading. The 8.5 is strict and a good grade for these cards, even booster fresh. Negative was still: - Almost no communication (or r... See more

Rated 5 out of 5 stars

I live in Spain, and I wasn't sure to send my Cards to this company after I saw some bad reviews about it from a Spanish youtuber. So I was actually very surprised about the great service. They work f... See more

Rated 5 out of 5 stars

I send my first ever cards to be graded here and they came back fast and in some nice slabs. I see a lot of negative comments here but from some of the comments it is clear people are not that smart.... See more

Company details

  1. Trading Card Store

Written by the company

Largest third-party authentication company in Europe for grading of trading cards and comics.


Contact info

3.5

Average

TrustScore 3.5 out of 5

163 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good experience, I ll send more cards

Hello. I just received the card and I am very happy with that company. The note is 7,5 that I think is correct for a panini that are mostly badly centered and I totally agree in not having a 10 :) a grading company have to be fair... They have always answered my mails and sent a confirmation when received. It tooks a little more than what they told 26 labored days instead of 20 but for that pack I was not at a week more. Very happy, really professional. Thanks merry Christmas Danke

December 19, 2022
Unprompted review
Rated 1 out of 5 stars

Very terrible Company

It has been a very bad experience. Very unserious company, they take a long time to answer, they damage your letters and they do not respond to any message after sending them messages, they take longer than promised in their grades. What I say is a disappointment of a company that is already supposedly above many other companies and the truth is that I do not believe the same thing. And I begin to tell my story.

First I send messages about my order because it takes longer than usual and they respond to me after more than 1 week that they are not an instant chat service and to my surprise they only respond after I have written a negative review. Why is it?

Well forgetting this, they take 1 more month to grade the cards apart from telling me that the additional paypal payment had not been made and that it had been made 1 week before. A disastrous control of what should be done well.

And to my surprise when I return the letters, I find two letters poorly sealed in the casing, and I notice that they have damaged two of the most expensive letters I had and on top of that I write to them for 1 week and a half with photos included and they do not respond to any message neither in the mail nor on instagram nor on facebook.

Thank you for damaging my cards and especially the ones I liked the most. I do not recommend that anyone grade with this company. They are for me, the worst in Europe by far.

November 11, 2022
Unprompted review
Rated 1 out of 5 stars

Ap Grading lost my cards due to DHL…

Ap Grading lost my cards due to DHL shipping. (not their fault) After trying to contact them for about 2 weeks i could finally fill in a form with the value of the cards to sent to DHL to review and get my value of the cards that are lost.After serveral months i still have no update on the form i sent them.They said that it would take about 2 weeks for DHL to look into it. 5 months later and i haven't heard from them since, i've send countless emails but no response.

June 28, 2022
Unprompted review
Rated 1 out of 5 stars

Unprofessional company

The text is wrong on the slabs I recieved. The cards are not holo but the slab says they are. I've asked for a refund or an other good solution. They want to fix this for me, but only when I send more cards first to grade, this smells almost like blackmail. They also promised me a AP stand when I placed the order, it never recieved. They say it is out of stock... Also I saw a few months ago when all this happened they had 25% dicount, there Facebook page said that. So next day I made a selection of cards I wanted to send to them, and I whas ready to place the order, at that point they said there whas no discount anymore, it whas used already by other people...

June 2, 2022
AP Grading logo

Reply from AP Grading

Dear Customer, unfortunately you are providing incorrect information here. Please understand that discount promotions are temporary and expire after a certain time. In our promotion we have explicitly pointed out that the promotion is only valid for 24 hours. Kind Regards, Your AP Grading Team

Rated 5 out of 5 stars

Super quick and easy

Super quick and easy. Beautiful logo especially if your card is graded a ten like mine! Gold! Overall super happy

April 11, 2022
Unprompted review
Rated 1 out of 5 stars

Thief and terrible customer service…

Thief and terrible customer service never picked up my card, and don't answer on WhatsApp and email, I'll let you one last chance to do your job correctly or I'll do a lawsuit against you.

February 10, 2022
AP Grading logo

Reply from AP Grading

Dear Customer, unfortunately you did not declare your shipment properly, so it was stopped by customs and then returned to you. We do not understand your accusation of theft, since you yourself write that your goods were not picked up by us. Please declare your shipments properly, so that your shipments will be delivered without any problems. We are glad that you have placed a new order in the meantime and have already received your cards back. Kind Regards

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