While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Beauty & Well-being

Information provided by various external sources

APIVITA creates natural, effective, holistic products for health and beauty. Products contain bee products, Greek plant extracts and organic essential oils.


Contact info

1.9

Poor

TrustScore 2 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

YOUR ORDER WILL NOT ARRIVE!!!!

To anyone who would love to purchase Apivita - please do not purchase them through Apivita’s online store which is based in Greece.
I placed a large order which did not arrive after over 3 weeks.
Apivita Live Chat will not help with delivery - they ask you to email.
Emails to them all go unanswered.
I telephoned them in Greece (cost £3) and the customer service assistant said they would look into my order/delivery and email me straight back - never heard anything.
They take orders, do not send anything out and then ghost you.
PLEASE DO NOT ORDER FROM THEM.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

UK buyers avoid this company at any…

UK buyers avoid this company at any cost!!!! Purchased some items form Apivita back in September. Delivery was fast by UPS, items were nicely packed. It was present for my sister, which she appreciate it. But in November I received an invoice, saying I have to pay VAT on items, delivery (which was free)disbursement fee etc. in total £62.07 Bought this online without any thoughts it is coming from Greece. Until November I haven't been aware of it. UPS didn't send any invoice until then. My purchase was for £114.84, which was way under £135.00. Contacted the seller via chat, where I have been reassured there shouldn't be any charges. Sent the email with the invoice to seller. I received a reply - sort it out with UPS. Customer service is appalling. At the check out no mention of customs duty/VAT or any extra charges.Sent them all paperwork and the receipt for the charges, they completely ignored my email. If you purchased from they something over £110.00 and you are from the UK, expect the unexpected bill. AVOID AT ANY COST!!!!

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Super Sensitive Super Awesome Products

I have been using many of the Apivita products for about 2 years starting with the nice little facial scrubs, and now regularly use the facial creams, primarily the Queen Bee range, and the shampoos and the Tonic Mtn Tea shower gel, and now trying their hair masks. LOVE their products and nothing seems to bother my very sensitive skin. Maybe a tiny sting with some of the masks when my face is a bit raw from sinus stuff. Thankfully they sell in my local farmicia and I don't have to rely on delivery.

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling, non existent customer service

I have ordered products for over a hundred pounds at the end of July. They were a birthday present for my son's girlfriend 18th birthday. I have never received a tracking number and it turned out after a month that the parcel had been left outside the door. No attempts to deliver to neighbours, as per camera evidence. The customer service informed me that they would investigate with the carrier but never got back to me. I have sent several email but they do not reply. Very disappointing. Avoid at any cost.

October 11, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible customer service-never got order

Horrible customer service. I placed a large order at the end of November, and the delivery date was supposed to be within five business days. One of the products finally arrived, and a week later, another product, which was incorrect arrived. After numerous unanswered emails I finally got a response and they told me they were re-ordering the rest of my items and they would be sent as soon as possible. I just received an email today December 21 that they have canceled my order because there is a problem with my shipping address, which makes no sense since they sent me one of the products a few weeks ago. Super disappointing that I've waited over a month for these products that were supposed to be Christmas gifts and now they said I should just go on Amazon to order them. Unfortunately that means I lose out on the black Friday sale prices that I had originally purchased. I love the products but The hassle and inept customer service is not worth buying them.!

December 21, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome products, HORRIBLE delivery partner

I love the products extemely much. I am using the hand creams, the face cleaner, shampoos, the hair dyes (I have used many colours, and even the violet one which would be the most difficult in terms of fading, loses a bit of its blue, but maintains the violet tone even after a whole month in the summer).
I would change one thing: the delivery company. They are HORRIBLE. There is always some problem, and they never accommodate the customer. I wish apivita would use normal post.

January 20, 2023
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Good purpose, very bad outcome. I place an order on Apivita on Nov 18th, I still did not receive the products. At the beginning I was blaming just TNT FEDEX but at the end I realized that neither Apivita did something for my situation, they got my money and they simply did not care about the delivery.
By my side I kept calling TNT in order to understand why the parcel was never delivered to my house without any outcome, on the other side Apivita continuously replied to my emails with the TNT Greek customer service number.

Result I will never choose again to buy their product from them, do it from Amazon or others serious e-commerce.

December 11, 2020
Unprompted review
Show reviews in all languages. (17 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look