I will refer A+ to other customers. I Sabrina Buford" love the service, everyone is very nice, and respectful. Also every time when I call A plus" someone always answer the phone. They never puts me o... See more
Company replied
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See what reviewers are saying
I've had Aplus as my company's insurance provider for the past three years, & I must say I've never had so much piece of mind on the insurance side of my company. Everything is literally one call away... See more
I’ve been with A+ since May 2019, and my experience has been nothing but positive from day one — all because of one person: Jaqueline (Lakewood Ave location). She is damn good at what she does. Her cu... See more
Company replied
I had an agent named Carla reach out to me and had gave me wonderful assistance reinstating insurance with a new carrier. A recent carrier dropped from Georgia and gave no such warning. Thanks to Carl... See more
4.8
Excellent
256 reviews
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Wishing I could get the same customer…
Wishing I could get the same customer service as everyone else! However, I’ve been waiting on a refund for over a month!! No one has gotten back to me, and I’m left hanging, wondering if I’m going to get a refund.
Every time I call A Plus insurance, they have me wait on hold with their insurance carrier, Falcon for hours, only to get hung up on when someone actually answers.
May 23, 2024
Unprompted review
Happy small buisness man.
I have been working with A+ for a few years and I have to say they are just that A+. They help me understand what I need and always work on getting me the best price. The customer service is second to non.
May 10, 2024
The agents are Always accommodating…
The agents are Always accommodating ready and eager to help Chris,Carla and Sonya are very pleasant and professional an Awesome combination
May 4, 2024
A+ Customer Support
I've had Aplus as my company's insurance provider for the past three years, & I must say I've never had so much piece of mind on the insurance side of my company. Everything is literally one call away, not to mention those dreaded renewals have never been so smooth. Thanks guys for making everything so easy.
April 23, 2024
I love Marco and his crew they takes…
I love Marco and his crew they takes they time to get you want you need and definitely makes sure things is done right . I highly recommend A plus to any and everyone
March 30, 2024
Great response by agents!
January 27, 2024
GREAT service,always do what they say…
GREAT service,always do what they say they do.
January 24, 2024
The process was smooth.
The process was smooth. The Rep was professional and knowledgeable.
January 13, 2024
Very good customer service
November 17, 2023
Quick and easy
October 4, 2023
Very good support
September 30, 2023
Excellent Experience
June 23, 2023
Sonya Stevens is one of the happiest…
Sonya Stevens is one of the happiest souls that I have met during customer interaction. She is knowledgeable, patient, willing, and understanding. This is as good as it gets. I am sincerely grateful to be a customer of A Plus due to this excellent experience. Thank you!
June 24, 2023
Jacky really helped me with the best…
Jacky really helped me with the best insurance quotes she took her time and help me with my difficult needs thank u a+ and especially ms jacky
June 10, 2023
Chris is amazing
June 15, 2023
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