I will refer A+ to other customers. I Sabrina Buford" love the service, everyone is very nice, and respectful. Also every time when I call A plus" someone always answer the phone. They never puts me o... See more
Company replied
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I will refer A+ to other customers. I Sabrina Buford" love the service, everyone is very nice, and respectful. Also every time when I call A plus" someone always answer the phone. They never puts me o... See more
Company replied
I've had Aplus as my company's insurance provider for the past three years, & I must say I've never had so much piece of mind on the insurance side of my company. Everything is literally one call away... See more
I’ve been with A+ since May 2019, and my experience has been nothing but positive from day one — all because of one person: Jaqueline (Lakewood Ave location). She is damn good at what she does. Her cu... See more
Company replied
I had an agent named Carla reach out to me and had gave me wonderful assistance reinstating insurance with a new carrier. A recent carrier dropped from Georgia and gave no such warning. Thanks to Carl... See more
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Chris Franco is one of the best in the insurance game. I needed some Commercial Insurance and quick. Despite having a busy New Year with business. He was able to get me insured the SAME DAY despite making adjustments to the policy. When I needed to add a driver he was swift as well. If you're in the market for insurance. Not to mention he got me a great rate for workers comp. I'd recommend A+ with Chris Franco!
Chris is very prompt with response time. Great customer service skills, with great energy, positive and very knowledgeable. Always a good experience.
Carla has been great. This is why I choose to come back to her for my insurance needs. She makes sure to work with you to find the best deal possible and her customer service is exceptional. Thank you Carla.
Chris is the best I love how he help and work with me and my husband thank for everything
Carla was a great help to my wife and I with getting a new insurance policy. We messed up and allowed our insurance to lapse and cancel and Carla helped us find the lowest policy available. She had great customer service and very good patience with us. It was time for her to go ( clock out) and she never made use feel like she was just trying to get a sell. Thanks Carla… make sure y’all ask for Carla at Aplus
Chris is always a pleasure to deal with. Makes the whole process super easy.
Chris was very helpful. Always go out of his way to assist and get us taken care of.
Chris is a excellent insurance rep I love him any problems or issues I have he solves them I tell him all that time I only want to talk to him I give him beyond 10 stars ⭐️⭐️
Chris was easy to work with and responsive to my inquiries. He worked with me to explore different insurance providers and was able to find policies with the same coverage, at a lower premium.
I am very pleased. Marlene was extremely friendly and efficient. This was an extremely quick and smooth transaction
Chris Franco is fantastic!!! Really knows customer service.
Carla is slow and unprofessional. Once the money was given, she started helping another customer and did not complete our policy. I would refrain from writing a policy with Carla. I would only deal with Sonya and Chris.
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