Aplus Insurance Reviews 

256
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I will refer A+ to other customers. I Sabrina Buford" love the service, everyone is very nice, and respectful. Also every time when I call A plus" someone always answer the phone. They never puts me o... See more

Company replied

Rated 5 out of 5 stars

I've had Aplus as my company's insurance provider for the past three years, & I must say I've never had so much piece of mind on the insurance side of my company. Everything is literally one call away... See more

Rated 5 out of 5 stars

I’ve been with A+ since May 2019, and my experience has been nothing but positive from day one — all because of one person: Jaqueline (Lakewood Ave location). She is damn good at what she does. Her cu... See more

Company replied

Rated 5 out of 5 stars

I had an agent named Carla reach out to me and had gave me wonderful assistance reinstating insurance with a new carrier. A recent carrier dropped from Georgia and gave no such warning. Thanks to Carl... See more

4.8

Excellent

TrustScore 5 out of 5

256 reviews

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4.8

All reviews

(256)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Chris Franco is one of the best in the…

Chris Franco is one of the best in the insurance game. I needed some Commercial Insurance and quick. Despite having a busy New Year with business. He was able to get me insured the SAME DAY despite making adjustments to the policy. When I needed to add a driver he was swift as well. If you're in the market for insurance. Not to mention he got me a great rate for workers comp. I'd recommend A+ with Chris Franco!

January 8, 2022
Rated 5 out of 5 stars

Carla has been great

Carla has been great. This is why I choose to come back to her for my insurance needs. She makes sure to work with you to find the best deal possible and her customer service is exceptional. Thank you Carla.

January 4, 2022
Unprompted review
Rated 5 out of 5 stars

Carla was a great help to my wife and I…

Carla was a great help to my wife and I with getting a new insurance policy. We messed up and allowed our insurance to lapse and cancel and Carla helped us find the lowest policy available. She had great customer service and very good patience with us. It was time for her to go ( clock out) and she never made use feel like she was just trying to get a sell. Thanks Carla… make sure y’all ask for Carla at Aplus

December 30, 2021
Unprompted review
Rated 5 out of 5 stars

A great experience!

Chris was easy to work with and responsive to my inquiries. He worked with me to explore different insurance providers and was able to find policies with the same coverage, at a lower premium.

October 31, 2021
Rated 1 out of 5 stars

Unprofessional

Carla is slow and unprofessional. Once the money was given, she started helping another customer and did not complete our policy. I would refrain from writing a policy with Carla. I would only deal with Sonya and Chris.

September 22, 2021
Unprompted review

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