A PLUS TECH Reviews 147

William from A Plus Tech did a great job for us. We had a laptop with a virus. Originally we were going to use another company with great reviews on the other side of the city. I ran out of time that day and decided to call William just to get a quote. The other company quoted me 70 for a diagnosis and 150 to 200 to fix the virus and update the computer. I would also have had to drop the computer off on the other side of the city and drive again to pick it up. Most of the other companies I talked to were estimating 3-5 business days to complete the work. Being that it was Friday I wouldn’t have gotten the laptop back for a full week. William informed me right away that A Plus Tech was a mobile business. This meant that I wouldn’t have to drive across the city twice. He also informed me that he did business by the hour. Which was cheaper. Also he was available seven days a week. To top it off he was able to meet me that day. This meant that I wouldn’t have to leave my house, it would be cheaper and faster! Once William showed up we instantly loved him. He was very professional, knowledgeable and patient. Anytime you welcome someone into your house with your family you need them to be professional and courteous. William was all of these things. He recommended some hardware and software updates and rectified our issues very quickly. He also took a look at my wife’s laptop and didn’t rush or pressure us at all. Thanks again William. We will be calling you exclusively from now on for all of our computer needs.

William is always very friendly and easy to work with.

Amazing service. Will knows how to help his customers everytime. He’s prompt, polite and extremely knowledgeable. I have recommended him to many of my friends. Grateful to have him when I need help

Awesome customer service! William really knows what his clients wants and needs!

William Chen has looked after my computer for a few years and always does a great job. He has brought my computer up to date for which I am very grateful.

Very helpful. Was quick to find the problem. Helped in finding a replacement computer as the broken one was not reparable.

William is very responsive, patient, and thorough. Great to have someone who responds promptly to messages.

William always knows how to get my computer into tip top shape. He is skilled, has a great attitude, and always responsive.

I had trouble completing this survey …when I leave this page I can’t return
GOOD NEWS the service was performed professionally & with respect plus arriving within a few hours wonderful Serve all was corrected Thank you Maggie

Professional, courteous, and fast.

The service is great. They have my problem fixed quickly. The people are easy to deal with. Highly recommend.

I called A plus on new years eve, desperately in need for an IT technician to troubleshoot a problem with our source. William answered promptly, showed up and fixed the problem. They were reliable and professional.

William has provided me with a range of services from replacing an iPhone battery to troubleshooting problems to building a computer and installing a gaming system. I expect he can respond to practically any request. He ensures that he meets or exceeds any needs and does so in a timely manner.

Prompt & efficient service

William, the tech, was phenomenally helpful and tremendously reassuring.

I have used William and his company several times. He is always extremely prompt, very professional, and reasonably priced. This latest time I called him (on a Saturday) he was at my house in 15 minutes. He clearly knows a lot about technology, including computers and security systems. We will continue to use him in the future.

William extremely knowledgeable, and was able to explain the problems with my drive