Apollodirect Reviews 115

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Bought a Sonus Sub with the recent promotion and opted for free delivery asap. Followed up with an email asking if Apollo could confirm delivery 31/12 as I wanted it for a New Years Eve party. Rece... See more

Rated 4 out of 5 stars

Ordering the item on line (television stand) was very straightforward and absolutely no complaints there. On ordering it was stated that the item would be delivered on Wednesday. Received an e mail... See more

Rated 4 out of 5 stars

been using Apollo for years without any problems... only 4 stars this time as we were in shop and they wanted to charge us £20 delivery so came home went on internet and got the fridge free delivery .... See more

Rated 5 out of 5 stars

I would not hesitate to recommend buying from Apollo Direct. Ordered a cooker on Saturday delivered Wednesday. Went t to a leading electrical high street chain beforehand and they had no stock and cou... See more

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4.1

Great

TrustScore 4 out of 5

115 reviews

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Rated 5 out of 5 stars

Quick and easy

Ordered the coffee machine on the Wednesday evening and was delivered before lunch on the Friday. Great service quick and easy 👍

April 29, 2014
Unprompted review
Rated 1 out of 5 stars

Unacceptable

Waited in all day on a Saturday for delivery and nothing came - there was no customer support open so I have no idea what is going on.

April 28, 2014
Unprompted review
Apollodirect logo

Reply from Apollodirect

Thank you for leaving a review.
I understand from our notes, the item was lost in transit. We do apologise for any inconvenience caused. We have processed a refund in full

Kind Regards
Apollo Team

Rated 5 out of 5 stars

Fantastic service!

My purchase of a Bosch Steam Generator iron was dispatched quickly and arrived within a couple of days of ordering.

Great service from Apollo 2000.

April 28, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service & Prices

We bought a Delonghi Bean-to-cup coffee machine from Apollo2000 - the price was the best we could find on the internet and delivery was free. We selected our preferred delivery day and received texts from the courier, DPD, confirming the delivery was on tract and then on the morning itself a text arrived giving a 1 hour slot and the driver's name. Top marks to Apollo & DPD - excellent communication & service.

April 27, 2014
Unprompted review
Rated 5 out of 5 stars

Does what it says on the tin!

A great online ordering service of my new delonghi coffee machine which waS £50 cheaper than most high street retailerS but more importantly, they delivered it on time!! It was fab to get a text on the day of deliver too with an actual time of delivery (within 1 hour) so we didn't have to wait in all day for it!

April 27, 2014
Unprompted review
Rated 5 out of 5 stars

Overkill in customer care!

I was able to choose a day for delivery and then had three emails reminding me when it would be delivered, the third one giving me a one hour window which the driver kept to. The price was good too.

April 26, 2014
Unprompted review
Rated 5 out of 5 stars

Beats are amazing

the red Studio Beats for £179.99 are incredible, great bargain well cheaper than everywhere else and the just as good as the £260.00 you would pay retail, no problems work perfect amazing sound and a pleasure to hear from, best pair of headphones ive bought hands down and ive bought my fair share in the past with most breaking after 6 months, these are built to last and will be cherished, thank you.

April 17, 2014
Unprompted review
Rated 2 out of 5 stars

POOR CUSTOMER RELATIONS

after an easy online transaction and arranging for family member to be a home on the Friday, i rang Apollo 2000 on the Thursday for information relating delivery time (am or pm) was told ORDER CANCELLED. when ask why, was told they did not stock this dishwasher anymore. i wanted to know why i had not been contacted regarding this and was told an email was sent to me. after checking all email boxs i found an email from Hughes Direct stating order cancelled. this was not picked up has order with Apollo 2000 and i do not tend to open unsolicited emails. I feel let down by Apollo 2000 and it has put me off using this Company again, quick to take order and money but thats about it. Why advertise and sell something you no longer stock.

April 15, 2014
Unprompted review
Rated 2 out of 5 stars

Disappointing experience!

We ordered a Nexus tablet which was marked as "in stock" on ordering. We chose our delivery day and waited. The delivery failed to materialise so we contacted customer services. We were told they were out of stock and were not getting any more deliveries of this item. When they were going to tell us this was anybody' s guess as there was no mention of letting us know in our conversation with customer services. The payment for this item had left our bank on ordering.( not acceptable if the item is out of stock!). We requested a full refund and to their credit, this was done quickly. I would be reluctant to use this company again.

April 3, 2014
Unprompted review
Rated 5 out of 5 stars

Faultess!

Good supplier that I've used twice with complete satisfaction on both occasions. Goods were exactly as described, dispatched promptly with a good reliable courier DPD, so my purchases arrived in good condition. Also very good value for money with competitive prices which I've added to my preferred suppliers list for future use.
Their site also carries full information on products allowing me to consider those which suit my requirements without having to do a web search up front to obtain technical specifications.

March 31, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent product and deivery

Blender sourced online cheaper than anywhere, else even with delivery. Delivered on exactly the day specified and got an email that morning telling me the hour slot of delivery. Great product and delivery service.

March 31, 2014
Unprompted review

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