Apollogroup Reviews 

304
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service and staff for being exceptionally helpful, patient, and quick to resolve issues. Many people highlight the service as top-tier, reliable, and offering a great selection of content without buffering. Reviewers also appreciate the intuitive user experience and the ease of managing their subscriptions. However, some customers also noted challenges with the subscription renewal process, particularly when dealing with Bitcoin payments. These individuals expressed a desire for a simpler method, as they found the Bitcoin experience complicated or a 'pain'.

What people talk about most

Customer service

People report positive experiences with customer service, consistently highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service, with many describing it as great, excellent, and top-notch,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, patience, and quick... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the intuitive interface and ease of... See more

Subscription

Customers had positive experiences with subscription, with many renewing for multiple years and appreciating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an issue logging on after being out of town. Spoke with Howell and he responded quickly. He quickly resolved the issue and instructed me what to try on my end. I’ve always had great response from... See more

Company replied

Rated 5 out of 5 stars

Apollo is a great service and the customer service team is top notch. I've never waiting more than 1 minute to be connected with a representative. No joke! They are always helpful and thorough, in... See more

Company replied

Rated 5 out of 5 stars

Was definitely having trouble getting everything squared away, but I was helped out and it really made my life easier. The help was quick, informative, patient, and friendly. Mack, I appreciate you!

Company replied

Rated 5 out of 5 stars

Support was very helpful and guided my thru the BITCOIN process of paying my bill and did not leave me until it was resolved. Thanks for the assistance

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

304 reviews

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4.9

All reviews

(304)

302 reviews in the last 12 months

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Rated 5 out of 5 stars

Super helpful with the set up

Super helpful with the set up. Was easier than expected. Seems to be working well!

May 24, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Buffy! Getting started with a new service can sometimes feel daunting, so hearing that our team made the process a breeze absolutely makes our day. We are so glad to have you on board and look forward to providing you with a fantastic viewing experience!

Rated 5 out of 5 stars

Apollo group have the best tv service…

Apollo group have the best tv service and with the updated movies its is really the best out see for yourself

May 23, 2026
Unprompted review
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Reply from Apollogroup

Hi Derieck, thank you so much for the 5-star review! We are absolutely thrilled to hear that you consider us the best TV service out there. Knowing that you love our massive, updated selection of movies and are encouraging others to see it for themselves means the world to our team. Thank you for your wonderful support. Happy streaming!

Rated 5 out of 5 stars

Was time consuming bet she was great…

Was time consuming bet she was great getting me through it

May 23, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the fantastic feedback, Mike! There is nothing better than knowing our team's helpful and patient guidance turned a time-consuming task into a complete success. We truly appreciate you sharing your experience, and we look forward to keeping everything running flawlessly for you. Enjoy the stream!

Rated 5 out of 5 stars

After initially having some difficulty…

After initially having some difficulty renewing my subscription, the Apollo group site support service was extremely patient and efficient in assisting my concerns.

May 23, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, GNC! Renewal hiccups can be frustrating, so hearing that our support team's patience and efficiency made the process seamless for you absolutely makes our day. Thank you for sticking with us and for trusting us to take care of your entertainment needs!

Rated 5 out of 5 stars

The best service and costumer support…

The best service and costumer support on the market. Have been using Apollo for years and love it. Thank you Apollo team

May 23, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the fantastic feedback, Luis! There is nothing better than receiving such high praise from a veteran subscriber who loves both our streaming and our customer care. We truly appreciate your kind words, and we look forward to keeping the great entertainment coming for many more years. Enjoy the stream!

Rated 5 out of 5 stars

The service was great in step by step…

The service was great in step by step on how the process of renewing my subscription. It made it easier than the last time I renewed for the service.

May 22, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, David! We know that renewing your service shouldn't be a hassle, so hearing that our team's step-by-step assistance made the process noticeably easier and smoother than before absolutely makes our day. Thank you for staying a valued part of our streaming family!

Rated 5 out of 5 stars

Excellent customer service and the…

Excellent customer service and the product is worth it. I have had service for several years and no complaints. With the amount of connections, it fits the bill for every room. Plenty of movies, tv shows and channels for everyone. 5 🌟

May 22, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Joe! Delivering excellent customer service and premium value year after year is exactly what we strive for. We love hearing that the whole household is enjoying the massive selection of channels, movies, and shows across all your rooms. Thank you for being a valued part of our streaming family for so many years!

Rated 5 out of 5 stars

I'm not a tech-savvy person

I'm not a tech-savvy person, but customer service guided me through every step. I've been with them for a few years, and if I have a question, they're there to help me. They have the best customer and streaming services.

May 22, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Inez! You don't need to be tech-savvy when you have a dedicated team ready to back you up whenever a question pops up. Hearing that you've been a happy part of our community for a few years and continue to receive top-tier care absolutely makes our day. Thank you for trusting us with your entertainment needs!

Rated 5 out of 5 stars

I was in over my head because I am not…

I was in over my head because I am not at all competent with any kind of technology but “Apollo Group TV” walked me through successfully.

May 21, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the fantastic feedback, James! There is nothing better than knowing our customer care team provided the patient, step-by-step guidance you needed to get everything up and running. We truly appreciate your kind words, and we look forward to keeping the great entertainment coming. Enjoy the stream!

Rated 5 out of 5 stars

Very kind and friendly

Very kind and friendly, they take the time to explain the steps,fast service. I definitely recommend Apollo

May 21, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out! We know how important it is to have patient, step-by-step guidance, so hearing that our team delivered clear explanations alongside fast service absolutely makes our day. Thank you so much for highly recommending Apollo and for being a valued part of our streaming family!

Rated 5 out of 5 stars

Definitely Recommend!

We've used this service for about 6 years now and absolutely love it! No issues see everything we want when we want and can watch it anywhere. Definitely recommend to everyone!

May 21, 2025
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Angie! Keeping our subscribers happy for over half a decade is the ultimate goal, and hearing that our service gives you the freedom to watch your favorite content anywhere absolutely makes our day. Thank you for your amazing loyalty and for highly recommending us to everyone!

Rated 5 out of 5 stars

I switched to Apollo Group TV two years…

I switched to Apollo Group TV two years ago and it is easily the best decision I have made for my entertainment budget. The channel selection is massive if you want to save thousands a year without losing your favorite show,this is it

May 20, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the fantastic feedback, Anthony! There is nothing better than knowing you can keep all your favorite shows right at your fingertips while putting thousands back into your budget every year. We truly appreciate your high praise after two years with us, and we look forward to keeping the great entertainment coming. Enjoy the stream!

Rated 5 out of 5 stars

From the first time we tried Apollo…

From the first time we tried Apollo Group TV we never went back to cable. The service is affordable and the customer service is always there, with patience and speedy service. There is no going back to cable!!! Apollo Group is the best!!

May 20, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Mccants! Helping our subscribers break free from cable and save money while providing top-tier, reliable customer care is exactly what we love to do. Hearing your enthusiastic praise and absolute confidence that there is no going back makes our day. Thank you for being a valued part of our streaming family!

Rated 5 out of 5 stars

This is bar none the best service we…

This is bar none the best service we have ever had!! The price is exactly as they tell you with no hidden fees, The service is the best we’ve ever had and we’ve tried about every one known to man, & last but not least the customer support team is top notch!! Luca is amazing and very helpful to an old guy like me who is not tech savvy at all. He walked me right through the process of purchasing bitcoin step by step. They do such an amazing job. This is my 4th year with them and we wouldn’t dream of changing!

May 19, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Micheal! We know that navigating things like Bitcoin can feel overwhelming, so hearing that Luca made the entire purchasing process seamless and stress-free absolutely makes our day. Providing upfront pricing with zero hidden fees and unmatched customer care is exactly what we strive for. Thank you for choosing us to be your entertainment home for the past 4 years!

Rated 5 out of 5 stars

I've been using Apollo for over 5 yrs…

I've been using Apollo for over 5 yrs now. They are the best and way cheaper the regular cable. Highly recommend!!!!!

May 19, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Gena! Helping our subscribers cut the cord and save money while getting a superior experience is exactly what we love to do. Hearing that you've been a happy part of the Apollo family for over 5 years absolutely makes our day. Thank you for your amazing loyalty and recommendation!

Rated 4 out of 5 stars

Amazing Platform

I have enjoyed this service for about 4 years now. I wish they had a few more of the urban tv shows but they do have a newer function to request additional movies/tv shows. The customer service is great and always helpful!!

May 19, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the fantastic 4-year loyalty, Essence! Thank you for the candid feedback about our urban TV show lineup. We love that you noticed and are making use of our request function, it was built exactly for this reason so our members can help shape our library. We're thrilled our customer service team has always been a great help to you, and we’ll keep working hard to add the content you want to see!

Rated 5 out of 5 stars

Great customer service

Great customer service. Shout out to Avery!

May 19, 2026
Unprompted review
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Reply from Apollogroup

Hi William, thank you so much for the 5-star review! We are absolutely thrilled to hear that you received great customer service. We will be sure to pass along your wonderful shout-out to Avery for taking such good care of you. Thank you for your support. Happy streaming!

Rated 5 out of 5 stars

Support has always addressed any…

Support has always addressed any concerns I’ve had, whether it be with the actual app, or with renewing subscription. Mack helped me use a new renewal app and it was flawless.

May 18, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the fantastic feedback, Christopher! There is nothing better than knowing you consistently get the reliable, high-quality support you deserve. We truly appreciate your kind words about Mack's seamless assistance with the new renewal app, and we look forward to keeping everything running flawlessly for you. Enjoy the stream!

Rated 5 out of 5 stars

Apollo TV is Amazing!

I have been using Apollo for a couple of years now and it has been an amazing experience...

I highly recommend

May 18, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Deji! Keeping our subscribers happy year after year is our ultimate goal, so hearing that your multi-year journey with us has been so fantastic absolutely makes our day. Thank you for your loyalty and for recommending us to the community!

Rated 5 out of 5 stars

Nika

Mrs. Cassie did an amazing job helping me this morning. She was very patient and helpful, while explaining the process to me. I have been with Apollo TV for a couple of years now. I love it & I would recommend everyone to give it a try!

Thanks!

May 18, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Tanika! We know how important it is to have clear, patient guidance when navigating the system, and we are so glad Cassie was right there to help you out this morning. Hearing that you’ve been a happy part of the Apollo Group TV family for a couple of years and are actively recommending us to others absolutely makes our day. Thank you for your loyalty!

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