Apollogroup Reviews 

304
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service and staff for being exceptionally helpful, patient, and quick to resolve issues. Many people highlight the service as top-tier, reliable, and offering a great selection of content without buffering. Reviewers also appreciate the intuitive user experience and the ease of managing their subscriptions. However, some customers also noted challenges with the subscription renewal process, particularly when dealing with Bitcoin payments. These individuals expressed a desire for a simpler method, as they found the Bitcoin experience complicated or a 'pain'.

What people talk about most

Customer service

People report positive experiences with customer service, consistently highlighting the helpfulness and... See more

Service

Reviewers highlight positive aspects of service, with many describing it as great, excellent, and top-notch,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, patience, and quick... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the intuitive interface and ease of... See more

Subscription

Customers had positive experiences with subscription, with many renewing for multiple years and appreciating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an issue logging on after being out of town. Spoke with Howell and he responded quickly. He quickly resolved the issue and instructed me what to try on my end. I’ve always had great response from... See more

Company replied

Rated 5 out of 5 stars

Apollo is a great service and the customer service team is top notch. I've never waiting more than 1 minute to be connected with a representative. No joke! They are always helpful and thorough, in... See more

Company replied

Rated 5 out of 5 stars

Was definitely having trouble getting everything squared away, but I was helped out and it really made my life easier. The help was quick, informative, patient, and friendly. Mack, I appreciate you!

Company replied

Rated 5 out of 5 stars

Support was very helpful and guided my thru the BITCOIN process of paying my bill and did not leave me until it was resolved. Thanks for the assistance

Company replied



Contact info

4.9

Excellent

TrustScore 5 out of 5

304 reviews

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4.9

All reviews

(304)

302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use,great service

Easy to use,great service, inexpensive and good customer service! been a customer for many years.

May 7, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the fantastic feedback, Angelo! There is no better compliment than a multi-year customer letting us know we are still hitting the mark. We truly appreciate your continued support and look forward to keeping you happily entertained for many more years to come. Enjoy!

Rated 5 out of 5 stars

At renewal time

At renewal time, I am always stuck. I’m not tech savvy at all. They always do an awesome job at helping me out, screen by screen. This is my 3rd year with Apollogroup. And I just love it!!!! Keep up the good work!!!

May 7, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the loyal support, Rochelle! Celebrating 3 years with us is a huge milestone, and we’re thrilled to hear you love the service so much. Our support team is always happy to take things slow and walk you through the renewal steps screen-by-screen whenever you need a hand. Thank you for the encouraging words, and here's to many more years of great entertainment!

Rated 5 out of 5 stars

Customer service is very knowledgeable…

Customer service is very knowledgeable and always gets it done asap

May 6, 2026
Unprompted review
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Reply from Apollogroup

Hi Stacy, thank you for the 5-start review! We know your time is valuable, so we're thrilled to hear that our customer service team is always knowledgeable and handles everything for you ASAP. Getting things done right and fast is exactly what we aim for. Thanks for the support and happy streaming!

Rated 5 out of 5 stars

Working Well

Anytime I ever have any technical difficulties their online chat specialist always come through. They are great!

May 5, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the fantastic feedback, Roy! There is nothing better than knowing our chat support team is consistently hitting the mark and keeping your entertainment uninterrupted. We truly appreciate your trust in us and will keep working hard to make sure we always come through for you. Enjoy the stream!

Rated 5 out of 5 stars

Perfect

Perfect! Best streaming service that I've ever used. It's easy to use, whether at home or on the go. Customer support there to help whenever I've needed it 10/10

May 6, 2026
Unprompted review
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Reply from Apollogroup

Hi Flash, thank you so much for the feedback! Hearing that we are the best streaming servicer you've ever used is the ultimate compliment for the team. Thanks for being an awesome part of Apollo Group TV, Happy streaming!

Rated 5 out of 5 stars

Very good service

Very good service!
Very helpful support team!
Very affordable!!
Thank you!

May 5, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Dwayne! We are thrilled to hit the 'triple threat' for you with great service helpful support, and an affordable price. Your appreciation means the world to our entire team. Thank and enjoy all your fav shows and movies!

Rated 5 out of 5 stars

Thoughtful listening.

Patrick thoughfully listened to my questions.Even though the issues could be solved right away, he gave some good suggestions which I will check out and report back to him/someone else in the chat.

May 5, 2026
Unprompted review
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Reply from Apollogroup

Hi SD, thank you for the wonderful 5-star review! We love hearing that Patrick thoughtfully listened to your questions. Even when things can't be fixed in an instant, having a supportive team member who proactively offers great tips and suggestions makes all the difference. We can't wait to hear how those suggestions work out for you when you report back to the chat. Thanks for being a valued part of the family, and happy streaming!

Rated 5 out of 5 stars

It has all the shows that I like

It has all the shows that I like, it doesnt buffer a lot like other iptv services do. It was worth the little bit extra I paid, and the chat agent really was good with taking me through set up...twice now

May 5, 2026
Unprompted review
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Reply from Apollogroup

Thanks for sharing your experience, Jeremy! We are thrilled to hit the mark for you with great content, minimal buffering, and excellent support. Our chat team is always happy to go the extra mile and walk you through things as many times as it takes to get you comfortably set up. We truly appreciate your kind words and look forward to keeping you happily entertained!

Rated 5 out of 5 stars

Outstanding movies and tv

This provider has the latest and greatest shows, movies and tv on the market, along with sports, news, etc. I really enjoy this application and I don’t watch anything else, fantastic job with outstanding content available.👍🏽

May 5, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the high praise, Janez! Outstanding content is exactly what we aim for. Whether it's a big game, the morning news, or a late-night movie, we're glad to be your exclusive choice for entertainment. Thanks for being part of the community!

Rated 5 out of 5 stars

I had serious problems trying to pay my…

I had serious problems trying to pay my subscription by trying to follow your instructions on line. I finally had to chat with Patric and he made it the easiest way to do the transaction. He was very very good making the process slow and easy because I explained I am 77. Great job Patric and thank you so so much.

May 4, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Ronald! Online payments can definitely be tricky, but we are so glad Patrick was right there to walk you through everything at the perfect pace. Thank you for sharing your experience and for recognizing Patrick's dedication to making things easy. Enjoy the stream!

Rated 5 out of 5 stars

Kaylie stayed with me through the whole…

Kaylie stayed with me through the whole process, she was very patient. I am not super tech savvy and her patience made it all work in the end. Having the chat made it all the much better. Thank you.

May 3, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the fantastic feedback, Kati! There is nothing better than knowing Kaylie’s dedication and patience helped get everything sorted out smoothly for you. We truly appreciate your kind words about our chat support and look forward to keeping everything running flawlessly. Enjoy the stream!

Rated 5 out of 5 stars

Log in issues.

We were having issues logging in with 3 of our devices and received help through the Chat, with Patrick, and he solved the issue.

May 4, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Suzanne! Having login issues on multiple devices can certainly be frustrating, but we are so glad Patrick delivered the quick and effective help you needed. Thank you for taking the time to recognize his excellent service!

Rated 5 out of 5 stars

Excellent platform and very helpful…

Excellent platform and very helpful customer service.

May 4, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, L.Cooke! We work hard to keep our streaming platform top-notch and our support team sharp and ready to assist. Hearing that you are having a fantastic experience with both is the best feedback we could ask for. Thank you for being a valued part of our family!

Rated 5 out of 5 stars

Always a very good experience in the…

Always a very good experience in the help I receive from customer service in walking me through the process of subscribing. Great tv app. Love it and highly recommend Apollo Tv!,,

May 4, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the shout-out, Tino! We're happy to hear the app is working out so well for you and that our service has been top-notch. Knowing our customers are satisfied is the best reward we can get. Happy viewing!

Rated 5 out of 5 stars

Great Apollo Group Experience

Have been using their services since 2020.
Have had a great experience and tech support has been strong!

May 4, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Tony! It means the world to us that you've trusted our service for over half a decade. We love knowing that our tech support team has consistently delivered the strong assistance you deserve. Thank you for being such a valued part of our family!

Rated 5 out of 5 stars

We love the Apollo group tv app

We love the Apollo group tv app. Some of the shows we can’t find anywhere is on there. They help when you need to chat and they call if you need any help with renewing subscription. I enjoy watching a lot of sporting events and things I wouldn’t be able to see without the app

May 3, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the fantastic feedback, Joyre! There is nothing better than keeping you connected to the sports and shows you wouldn't be able to see anywhere else. We truly appreciate your kind words about our customer service and look forward to keeping the great entertainment coming. Enjoy the stream!

Rated 5 out of 5 stars

Quick and helpful!!

Quick and helpful!!! Love this service!!!

May 3, 2026
Unprompted review
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Reply from Apollogroup

Hi Kat, thank you so much for the 5-star review! We are absolutely thrilled to hear that you love our service and found our team quick and helpful. Keeping your entertainment smooth and simple is what we do best. Thank you for your support. Happy streaming!

Rated 5 out of 5 stars

I love this app

I love this app. It's super easy to navigate and provides excellent customer service.

May 3, 2026
Unprompted review
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Reply from Apollogroup

Thanks for the fantastic feedback, Ted! There is nothing better than keeping entertainment simple, smooth, and fully backed by great customer service. We truly appreciate your kind words and look forward to keeping everything running flawlessly for you. Enjoy the stream!

Rated 5 out of 5 stars

Larissa was my agent and she made my…

Larissa was my agent and she made my experience stress free. I am very happy to have Apollo tv for at least one year and I couldn't be happier with all the entertainment it provides!!

May 3, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the feedback, Billy! Larissa is a valued member of our team, and she'll be so glad to hear she helped make your experience a great one. We're excited that you're set up for the year and ready to dive into all that content. Enjoy the shows!

Rated 5 out of 5 stars

Kaylie was a great help and patient to…

Kaylie was a great help and patient to help me use the app to renew my subscription. I love the Apollow app its the best.... only way to watch everything you want, whenever you want.

5 stars.

May 3, 2026
Unprompted review
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Reply from Apollogroup

Appreciate the wonderful shout-out, Cesar! Navigating apps for renewals can sometimes take a little time, and we're so glad Kaylie was there to walk you through it with total patience. Thank you for crowning Apollo as the ultimate way to watch your favorite content. We love having you as a valued part of our streaming family!

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