Apos Reviews 28

Solid site for hifi gear. Have ordered a few different upgrades to my setup through them. When spending as much as you do on audio gear, it's good to know if the seller is reputable or not. I've messaged their support and they've responded quickly, although I haven't needed any warranties handled through them yet. Shipping generally takes a bit, but tariffs are covered and free shipping in the US at least. They seem to be making some collaboration products which have been getting decent reception online. Happy to support a company that actually cares.

My order sat for about 4 days until I got a shipping notification, then over a week of transit since it was shipped from China. No delivery notification when it arrived either.

Product was as expected and packed well. No other complaints.

Bought a pair of Apos headphones. Stellar audio quality, horrible form-factor. Pads did not stay on the headphones, nor did replacement pads. The wire into the headphones has a stupid, proprietary twist function. It may be why the wire broke, a few months in. If I wanted to replace it, Apos was the only option.

If you are looking for quality headphones, look elsewhere.

Customer support was worse than the above.

Order a pair of headphones from them, they sent the wrong ones. Nobody answers the phone, the chat doesn't work so I emailed them. They never got back to me. Currently wait for Paypal to resolve.

I am a regular there and they have a good selection of products. Their entry level products like the Gremlin and Merlin are fun.

Great company for hifi audio products, have ordered a few times over the years. Their support team is great and communicative. Some items can be randomly backordered, but that's normally due to a shortage from the manufacturer.

I just go the Apos Druid and it is fantastic. Such a great product and such a great brand. Thank you Apos

I've made multiple purchases from Apos over the last 2-3 years and never had any issues with them. I've required support on an item that wasn't working correctly after a few months (CD Player) and Apos handled the return and exchange in a very quick, no hassle way. Great stuff, great support.

I placed an order for the Fiio Warmer DAC right after Thanksgiving with the website stated that the item was in stock. Did not hear anything from them but when I check the website, the order has gone through and my credit card was charge. Finally contacted them through email at the end of December but did not get a response. Checked the website and the DAC is now a "Special Order". Wrote the customer support 2 more time in January and still received no response. Finally called the phone number on their website and got a voice message to contact them by email Had to finally get the credit card company involved to get my money back.

Decided to upgrade my audio setup from the basic buds that came with my phone 15 years ago and stumbled on Apos. I had no idea what I was doing and customer support was incredibly helpful without being pushy. Everyone at the company seems great and I felt good supporting them.

I've been getting back into physical media recently, and I decided to look for a new pair of IEMs that would go with a refurbished iPod I found on eBay. I did a bunch of research online and stumbled on the Rock Lobsters. I actually ended up reaching out to Apos support to make sure that they would make a good pairing with my iPod, and their support was so helpful in helping me make a decision. The Rock Lobsters shipped really quickly and they're exactly what I was looking for! Apos is awesome and I'll definitely be buying from them again in the future

Excellent customer service and solid products. Was helpful when I reached out asking about compatibility with my current setup. Will buy from them again.

I bought the Rock Lobster and it is such an amazing product. I love the sound and Apos employees and community is wholesome and friendly.

Apos's customer support was very helpful and kind, they solved what I needed. I like what they are doing with their own products, I bought the Gremlin and it is an exceptional amp.

Ordered Topping PA7 plus. Direct ship from China, but arrived in 5 days! Well packaged. After reading all the negative reviews, I was concerned, but all is well.

The Dac is defective, USB connection does not work. Customer service does not return the emails

Bought a Moondrop Dark Saber that broke within 5 days due to an extremely tight 2 pin connector and a weak, hollow plastic shell. Was told this isn't considered a defect and would have to pay more than 50% of the cost of of the product to replace less than 50% of the product.

scam. sent me smsl—9 which went bad after 2 weeks, refused to refund. avoid at any cost, trust me you will be scammed. and you will get no support from them.

Avoid at all cost. Sent two Topping LA90 amps. Both defective after just a few weeks. Its been six months now and still no replacement. APOS has no legit phone number that will contact a person. Auto generated email reply once a week. Basically two defective products. Out $1600. Look up address APOS is run out of an apartment. Not legit business.

PSA - Avoid this company, read the reviews. Save yourself a headache and money