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Appartager est une communauté de colocataires en ligne parfaite pour les propriétaires proposant une chambre à louer, un studio ou une maison en colocation. Nous les aidons à trouver de manière simple et efficace des locataires de confiance. Depuis 1999, notre service a permis de créer plus de 5 millions de colocations.
21 Market Place, SK1 1EU, Stockport, United States
Reply from Appartager Luxembourg
Hi FA,
Thank you for your feedback!
We are thrilled to hear that you found our platform a simple way to connect and find a home. Your feedback is invaluable to us and helps us continue to improve our services.
If you have any further suggestions or need assistance, please don’t hesitate to reach out.
Best regards,
The Appartager Team
lequipe@appartager.lu
👍🏻 Appartager helped me a lot to find subtenants for the past 9 years.
Reply from Appartager Luxembourg
Hi Eva,
Thank you for your review!
We are delighted to hear that Appartager has been a trusted partner in helping you find tenants for the past 9 years. Your long-term satisfaction is incredibly important to us, and we are thrilled to know we have been able to support you effectively.
If you ever need any more help, or if there’s anything more we can do to assist you, please don’t hesitate to reach out. We are here to help.
Best regard,
The Appartager Team
lequipe@appartager.lu
I placed 3 ads to rent as a agency. APPARTAGER.lu and when I created account I paid 100 euro premium member to reach potential tenants and to reach more people, After 9 days later my account was suspended all of a sudden, then I wrote to contact us email id on daily basis I was required to provide proof of premium account and address. I submitted the required document within 5 min after they send same template email. It’s been almost 3 weeks now and my account was still being locked. I wrote to all their email ids .be .lu .fr etc around 15 emails in cc, but no one responded till now. It was a very disappointing experience and I regret paying the upgrade fee!!!!!!!!!!! And ****VERY BAD CUSTOMER SERVICE*****
*********REPLY for your message************
Dear Appartager team,
Many thanks for your reply at least different respect to your usual standard email.
Please be aware that I have just forwarded to lequipe (at) appartager.lu, team (at) roomgo.co.uk, contact (at) appartager.lu, all the emails that I have sent to you from 1st July to 9th July in which I have provided you with the required information as proof that I have reverted to you ON 11th July 2024 at CET 23:24 pm
But it seems that you have a standard email from different team members Oumaima, Ida.. that provide always the same feedback without reading the reply from the customer.
I would be grateful if you could check and review all the emails from my side and proceed with the reactivation of my account as I have paid for a Premium Membership.
Thank you and kind regards
Daniela
Reply from Appartager Luxembourg
Hi Daniela,
Thank you for sharing your feedback with us.
We are sorry to hear about your recent experience and apologise for any inconvenience caused. We understand the frustration of having your account suspended unexpectedly. As part of our security measures, we often require additional verification to ensure the safety and integrity of our platform for all users.
We did send you requests for verification on 9th July at 8:58 AM to reactivate your account, including a security question that needed your response. Unfortunately, we did not receive the required information from you to proceed with unlocking your account. We are here to assist you further and resolve this matter promptly.
Please contact us at lequipe@appartager.lu, and we'll ensure your concerns are addressed promptly. Your satisfaction is important to us, and we're committed to assisting you in any way we can.
Best regards,
The Appartager Team
Appartagerit is very expensive, I am advertising also on other websites for free and I get 99.9% of the costumers from there.
Reply from Appartager Luxembourg
Hi Ben,
Thank you for your feedback!
The price of the Premium membership varies according to the length of time you wish to be a Premium Member for.
We have different packages available from 7 days to 12 months to suit all needs and budgets.
We also offer a free service that gives you access to all listings and basic contact options.
The Premium membership is only an additional feature that gives you more benefits.
Ben, we always want to ensure our customers are fully satisfied with our service. Please contact us at lequipe@appartager.lu and we would be happy to assist you further.
Appartager Team
I created an account through my FB credentials. An ACCOUNT... quite surprised their app created an ADVERT with my credentials without this having been clearly stated anywhere in the process?!!!? I am a webdev. and to me this is worst business practice. Thanks, but no thanks.
Reply from Appartager Luxembourg
Hi Max,
Thank you for your feedback,
We're sorry to hear your experience wasn't as expected. Reviews from our customers are always valuable and help us improve the quality of our website and overall service.
We can confirm your feedback has been passed onto the relevant team. If there's anything else we can assist you with, please feel free to contact our customer service team at lequipe@appartager.lu and we will be happy to help.
Best Regards,
The Appartager Team
This websites saves user passwords in cleartext. This is extremely DANGEROUS.
Dear appartager.lu, please consider hashing all passwords to make the use of your service more safe!
Reply from Appartager Luxembourg
Thank you for your feedback.
Please be assured that our members’ safety is something we take incredibly seriously. Ensuring that the site is always safe for you is our utmost priority and we do hide all passwords to protect our members.
Kindly reach out to us at lequipe@appartager.lu and we would be more than happy to look into this further.
We hope to hear from you soon.
Appartager Team.
Great website, it's the second time I've used it and I would definitely recommend.
Reply from Appartager Luxembourg
Thank you so much for taking the time to leave this amazing feedback.
We are thrilled to hear about your great experience on our site.
Please do not hesitate to contact us at lequipe@appartager.lu if you have any queries.
Appartager CS Team
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