As a mobile app developer managing apps on both iOS and Android, AppFollow has become an essential part of my workflow for Coinnect. The ability to centralize reviews from the App Store and Google Pla... See more
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We are a small team of app developers on multiple platforms and we've trialed AppFollow and found it really useful to gauge the quality of our apps all in one place. One of the most useful features we... See more
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We've been using AppFollow for a long time to monitor reviews across our 22+ app portfolio on iOS and Android. It's become indispensable: We catch critical issues early and spot trends quickly. S... See more
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69 EUR per month for a castrated keyword optimization tool. Keyword difficulty? Pay extra. Auto-translate keywords? Pay extra. See an overall development of your keywords? Pay extra. 3.000 keywor... See more
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Company details
Written by the company
AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and analysis. AppFollow makes it easy to understand and elevate your app’s reputation. We help more than 100K+ users to utilize data across the app lifecycle to build successful apps with the power of our tools: - app performance monitor; - user review mangement; - app growth acceleration; - AI reply to reviews; - review management automation; - a vast number of integrations with Salesforce, Zendesk, Slack, Helpshift, Tableau, and more.
Contact info
Mikonkatu 9 (c/o Epicenter), 00100 , Helsinki, Finland
- hi@appfollow.io
- appfollow.io
4.2
Great
25 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A must-have for cross-platform app management and ASO
As a mobile app developer managing apps on both iOS and Android, AppFollow has become an essential part of my workflow for Coinnect. The ability to centralize reviews from the App Store and Google Play into a single dashboard saves an incredible amount of time. I particularly value the ASO tools and keyword tracking, which have been instrumental in maintaining our visibility. The Slack integration is seamless, allowing me to respond to user feedback almost instantly. If you’re serious about app growth and reputation management, this is the tool to use.
March 1, 2026
Unprompted review
Reply from AppFollow
Hello pensmedia Inc.,
It's wonderful to know that our platform has become an essential part of your app management workflow! We greatly appreciate your insights on the ASO tools and the Slack integration; it’s fantastic to hear they are making a positive impact on your app growth and visibility. We would love to hear any detailed feedback you have on your experience or any features you think could enhance our service further.
Thank you for your enthusiastic support!
- AppFollow Team
AppFollow is a platform that helps…
AppFollow is a platform that helps businesses be in contact with their users, I really like them
April 13, 2026
Unprompted review
Reply from AppFollow
Hello Эмине Шерфе Хороз,
We're delighted to hear that you're enjoying the platform and finding it valuable for connecting with your users! If you have any detailed feedback or suggestions on how we can further enhance your experience, please feel free to share.
- AppFollow Team
Great tool for small teams
We are a small team of app developers on multiple platforms and we've trialed AppFollow and found it really useful to gauge the quality of our apps all in one place. One of the most useful features we found is the review analysis and exec reports, as it gives our small team actionable tasks to focus on how to make our app better. We hope you will have more flexible pricing for micro teams.
March 24, 2026
Unprompted review
Reply from AppFollow
Hello Kim,
It's fantastic to hear that our tool has been beneficial for your small team in enhancing your apps! We're glad you found the review analysis and reports particularly helpful for driving actionable improvements. Your feedback regarding pricing is invaluable, as it helps us understand the needs of our users. We would love to hear more about your specific needs and any additional features you’d like to see.
Thank you for your support!
- AppFollow Team
Essential tool for managing app reviews at scale
We've been using AppFollow for a long time to monitor reviews across our 22+ app portfolio on iOS and Android. It's become indispensable: We catch critical issues early and spot trends quickly.
Support is fast and knowledgeable. The AI automation features save real time and money on what used to be tedious manual work. ASO tools are solid too.
Highly recommended if you're managing multiple apps.
February 18, 2026
Unprompted review
Reply from AppFollow
Hello Sascha,
It's gratifying to hear how our app has become a vital resource for managing your extensive portfolio! We're glad that our support has met your needs and that the AI features have helped streamline your workflow. Your recommendation means a lot to us! If you have any detailed feedback on how we can further enhance your experience, please feel free to share!
- AppFollow Team
Powerful ASO tools and insightful analytics
AppFollow is an essential tool for any mobile growth manager. The ASO dashboard provides deep insights into keyword rankings and competitor performance that are hard to find elsewhere. I especially love the 'Competitor Overview' feature — it helps us stay ahead of the market trends. The interface is intuitive, and the data is always accurate. Highly recommended!
February 14, 2026
Unprompted review
Reply from AppFollow
Hello Antony P,
We appreciate your fantastic feedback on the ASO tools and analytics! It's wonderful to hear how much you value the insights and features, especially the 'Competitor Overview.' Your support means a lot to us! If you have any detailed feedback or suggestions on how we can further enhance your experience, please feel free to share.
- AppFollow Team
Must-have tool for ASO
AppFollow is a game-changer for review management. It saves us hours by consolidating reviews from different stores into one single dashboard. The interface is intuitive, and having everything in one place makes responding to users much faster. Great tool for anyone serious about ASO and app growth. The keyword tracking features are precise, and the analytics provide valuable insights. The support team is very responsive. Highly recommended!
February 3, 2026
Unprompted review
Reply from AppFollow
Hi Ludek,
It's fantastic to see how AppFollow has transformed your review management process! Your thoughts on the intuitive interface and the efficiency it brings to responding to users highlight the value of having everything streamlined in one dashboard. We're delighted that you find the keyword tracking and analytics beneficial for your ASO efforts. We would love to hear any detailed feedback you might have on your experience or any specific features you think could be improved. Thank you for your amazing recommendation!
- AppFollow Team
⭐️⭐️⭐️⭐️⭐️ Great ASO tool for indie developers
I’m an indie iOS developer with 6 apps on the App Store and recently needed a more professional way to handle ASO.
After trying several tools, I decided to stick with AppFollow — it simply has everything I need.
Managing multiple apps with workspaces, tracking keywords across countries, built-in keyword translations, and features like “Downloads by keywords,” competitor tracking, and keyword discovery save me a lot of time.
The Essential plan is totally worth it. The only thing I’d love to see added is revenue estimates for apps/competitors.
Overall, very happy and planning to keep using it.
February 2, 2026
Unprompted review
Reply from AppFollow
Hello Kalyani Bhimavarapu,
It's wonderful to hear that you find the tool effective for your indie development needs! Your detailed feedback on the features you appreciate, such as managing workspaces and tracking keywords, is truly invaluable to us. We’re glad to know the Essential plan is beneficial for you, and we appreciate your suggestion regarding revenue estimates—it's great to receive insights from dedicated users like you. If you have any more detailed feedback or additional features you’d like to see, please feel free to share. Enjoy continuing your app journey!
- AppFollow Team
Scam
Scam. Have screenshots that show job opportunity but then required payment to work for them. I refused and they tried belittling me for not paying.
January 23, 2026
Unprompted review
Reply from AppFollow
Hi Diane, we also consider this a scam. We have no connections with anyone using WhatsApp for this. Please block the account and refrain from making any payments. Here are additional details about the scammer: https://support.appfollow.io/hc/en-us/articles/21974964480017-Protect-Yourself-from-Scams-by-Identifying-Genuine-AppFollow
P.S. Please remove your review from here, it's not related to our company, service and product. Thanks for your understanding.
My top recommendation
I’ve been using the AppFollow free tier for quite a few months now. It’s absolutely perfect for indie developers who are trying to crack the App Store. I use it daily for tracking keywords, seeing the global state of ratings and for understanding competitors. I also recommend it every time I talk to another indie dev. 5*
January 21, 2026
Unprompted review
Reply from AppFollow
Hi Shane,
We appreciate your fantastic recommendation and we're delighted to hear how beneficial you've found the app for your development journey! Your insights on tracking keywords, monitoring ratings, and understanding competitors are invaluable, and we would love to hear any detailed feedback you might have on your experience. Thank you for sharing your thoughts with fellow indie developers!
- AppFollow Team
Great tool with Intercom integration
From my experience, AppFollow is one of the best tools in its category. We use it to manage ASO and handle user reviews across both app stores and several review platforms. The service itself is fast, reliable, and stable. The team is very responsive, friendly, and helpful whenever we have issues or questions. We especially value the Intercom integration – it allows us to manage review-related support requests in one place, which significantly eases our agents’ daily routine.
December 25, 2025
Unprompted review
Reply from AppFollow
Hi Anton,
It’s fantastic to know that you find the tool to be among the best in its category while enjoying the fast, reliable service we strive to provide! We're delighted that the Intercom integration is making daily tasks easier for your team and appreciate your positive feedback on our support team's responsiveness and friendliness. Thank you for sharing your experience with us!
— AppFollow Team
Simply great ASO tool
Simply great ASO tool, probably easiest to out of all of them.
December 20, 2025
Unprompted review
Reply from AppFollow
Hi Simonas, Your positive feedback truly brightens our day! We're delighted to hear that you find the tool easy to use and valuable for your ASO needs.
— AppFollow Team
Best app for ASO
I’ve been using AppFollow for a year now to keep an eye on my app’s ratings and user reviews across different stores, and overall I’m pretty impressed.
The best part is how it pulls all the reviews from the App Store and Google Play (and even other platforms) into one place. I used to waste so much time hopping between dashboards - now it’s all in one feed.
I also like the AI-powered suggestions for responses—they save me time when I’m dealing with a lot of similar questions or complaints. And the alerts when ratings suddenly drop are great for catching issues early.
December 19, 2025
Unprompted review
Reply from AppFollow
Hi Viva Money, it's wonderful to hear that our app has streamlined your monitoring process and saved you valuable time! Your satisfaction with the AI-powered suggestions and alert features adds great value to your experience, and we're grateful for your thoughtful feedback.
— AppFollow Team
Impossible to cancel
This service makes it unnecessarily hard to cancel. They advertise “online cancellation” on their website, but once you try to leave, there’s no self-serve option in the app or dashboard. Instead, you’re pushed into emailing their sales team, which feels intentional. This kind of deceptive design is a classic dark pattern: adding friction to stop people from unsubscribing rather than keeping customers through a product that stands on its own.
September 1, 2025
Unprompted review
Reply from AppFollow
Hi Gabriele,
Thank you for sharing your experience with the cancellation process. We recognize how important it is for users to have a straightforward way to manage their subscriptions. Your feedback about the lack of self-serve options is valuable, and we've escalated this internally for review. If you have any further concerns or issues, please don't hesitate to reach out to our support team at help@appfollow.io. We appreciate you bringing this to our attention!
— AppFollow Team
A simple way to respond to users faster
I’ve been using AppFollow for a few months to keep an eye on reviews for my app and reply to everything from one place instead of jumping between consoles and help-desk. It became my main inbox for app reviews. I check what came in, mark important stuff, and respond from there.
After I set up simple auto-rules and templates I cut all the copy-paste work and now only focus on responding to the tricky feedback. The newer AI features are als useful. I use AI-generated reply drafts when I don’t have time to write full responses, and AI summaries to quickly find out what users complain or praise after a release.
Overall, AppFollow saves me a lot of time on routine replies and helps to spot real problems. I’ve managed to keep some users by replying quickly to their concerns, and I feel more confident we’re not overlooking critical feedback.
December 4, 2025
Unprompted review
Reply from AppFollow
Hi Sergei Works,
It's fantastic to see how our app has transformed your review management process! Your experience highlights the efficiency gained from using features like auto-rules and AI-generated replies, making it easier to engage with user feedback meaningfully. We're grateful for your insights and are delighted to know that it's helped you connect better with your users!
— AppFollow Team
Decent app stores reviews platform
A very-very decent service that helps run your apps in the app stores. Grab, analyse and then reply to reviews. They have a lot of features, so, I believe, they can work both for small & big companies.
August 12, 2024
Unprompted review
Reply from AppFollow
Hello! It's fantastic to hear that you find the service useful for managing app reviews! Your insights on its versatility for different company sizes are truly appreciated. Thank you for sharing your thoughts, and we hope you continue to enjoy using the app!
… Disappointing Experience with Appfollow: A Warning
My experience with Appfollow was thoroughly disappointing, to say the least. The company employs the despicable tactic of bombarding people with text messages from individuals across the globe, notably from Israel, enticing them with promises of earning extra money. When I dared to inquire whether any investment was required, they assured me that no financial commitment was necessary. However, upon attempting to navigate their tutorial, it became apparent that they were merely trying to stroke our egos, portraying us as exceptionally talented individuals deserving of a bonus, only to hit us with a demand for payment to proceed further into our accounts. It's all a sham. Naturally, I refused to part with any money. Companies like these should be outlawed. I have saved all the conversation .
I have sent an email to Appfollow and they did not answer.
March 1, 2024
Unprompted review
Reply from AppFollow
Ana, thank you for taking the time to share your experience, although we're disheartened to hear about your disappointment. However, it seems there might be some confusion, as your description doesn't align with the services offered by AppFollow.
At AppFollow, we provide tools and services to help app developers manage and optimize their app store presence, including monitoring reviews, ASO, and user analytics. We do not engage in any activities related to text message marketing or promising extra income.
There may have been a misunderstanding or confusion with another company. We take such feedback seriously and would appreciate the opportunity to investigate further to ensure there hasn't been any misuse of our name. Please feel free to contact our support team directly at support@appfollow.io, and we'd be more than happy to help you further and address any concerns you may have.
Thank you for bringing this to our attention.
The AppFollow Team
Reply from AppFollow
Thanks for review!
I like it
I like it, we use appfollow to monitor our apps reviews and to get an overview. As a marketer i like tools that save time for me (slack integration). The pricing however is quite high to be honest
November 29, 2023
Unprompted review
Reply from AppFollow
Thanks for review!
Don't let you cancel online
They lie on their website saying you can cancel online
But this isn't true at all. They force you to get in contact with their sales team via email with absolute zero options to cancel online.
Absolute terrible shady tactics to retain you through dark patterns rather than merit.
April 14, 2022
Unprompted review
Reply from AppFollow
Hi Vic,
We appreciate you taking the time to share your feedback on the cancellation process. We recognize the significance of clear and user-friendly subscription management. Your comments about self-service options have been reviewed, and we’ve made improvements to address that issue. We sincerely apologize for any inconvenience you may have experienced in the past.
If you have any further questions or require assistance, please don’t hesitate to reach out to our support team at help@appfollow.io. We’re here to help you.
— AppFollow Team
69 EUR per month for a castrated ASO tool
69 EUR per month for a castrated keyword optimization tool. Keyword difficulty? Pay extra. Auto-translate keywords? Pay extra. See an overall development of your keywords? Pay extra.
3.000 keywords included in the basic paid plan, but that just does not offset the lack of included features.
P.S. The review posted by Anatoly Sharifulin below is "fake". He's the CEO and Founder of Appfollow - something he should have disclosed!
July 16, 2021
Unprompted review
Reply from AppFollow
Hello MK,
Since this review was posted, we’ve updated our pricing and now offer a dedicated ASO plan that includes all essential ASO features in one package, built for indie developers and early-stage teams.
This update was made specifically to address the concerns you mentioned. If you’d like details on what’s included now, feel free to reach out at help@appfollow.io.
— AppFollow Team
P.S. Yes, Anatoly’s comment is genuine and not fake. He is the CEO of AppFollow and believes that AppFollow should be the best platform. This sentiment remains valid.
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