Appleyard Flowers Reviews 12,446

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, often highlighting the stunning and fresh flowers that last a long time. Many consumers appreciate the efficient delivery service, noting its punctuality and how well-packaged items arrive. The ordering process is frequently described as straightforward, offering good value and choice, and the overall service is commended for its excellence. However, some customers also noted issues with delivery, including late arrivals or items being left unattended. A few other people also felt that the quality of the flowers was disappointing, with some bouquets wilting quickly, arriving damaged, or not matching the online descriptions.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the stunning and beautiful... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its punctuality and efficiency, with... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the stunning and fresh flowers, noting... See more

Order

Customers generally express satisfaction with the ordering process, finding it quick and easy to place orders... See more

Service

Reviewers mention positive feedback about service. Many customers are impressed with the efficient service... See more

Based on these reviews

Rated 5 out of 5 stars

After ordering with apple yard for a couple of months now I must say they are really amazing! not a single delivery I made has arrived at the wrong scheduled time, their punctuality is amazing and the... See more

Rated 5 out of 5 stars

The whole process was clear and straightforward. Found what we wanted - two lovely white hydrangeas to be delivered to two different locations to celebrate Mother's Day. Easy payment system. Efficient... See more

Rated 5 out of 5 stars

Beautiful bouquet of 50 white roses Packaging was beautiful Only wished I could have been able to choose a black wrapper (personal reasons) however that’s not to say the packaging wasnt beautiful.... See more

Rated 5 out of 5 stars

I ordered some flowers for a friend's birthday. Unfortunately they were delivered to a neighbour's address (not Appleyard's fault) and by the time I contacted the friend to check if she'd received the... See more

Rated 5 out of 5 stars

My son booked the flowers to give to his Fiancée on the morning of their wedding. The flowers came Thursday as it was Easter and closed Good Friday wedding on the Saturday, the flowers were all in b... See more

Rated 5 out of 5 stars

The only thing that let Appleyard Flowers down was the delivery, which was out of their hands. I ordered for Saturday 14th March delivery, delivered Sunday. Was a Mother’s Day gift so wasn’t terribl... See more

Rated 5 out of 5 stars

Flowers sent to a client who had been unwell. Straight forward ordering process, good value and choice and quick delivery. The recipient was very pleased to receive them. Have used Appleyard several t... See more

Rated 5 out of 5 stars

Ordered flowers for Mother's Day. The cost was reasonable and the flowers arrived on the right day. The flowers were lovely and my wife very much appreciated them. I generally use Appleyard Flo... See more

Rated 1 out of 5 stars

for 40 years my mum has always had flowers from me on Mothers Day Morning. I ordered way in advance for delivery on 14th and they finally arrived A DAY LATE at 9.30pm on the 15th. Dumped in the porc... See more

Company replied

Rated 3 out of 5 stars

Such poor quality flowers for the price. Ordered two bouquets for mothers day and both wilted within a day. Shame as had high hopes of finally finding somewhere reliable and good quality. Disappoint... See more

Company replied

Rated 4 out of 5 stars

I received a bouquet for mother's day. A couple of the daffodils were damaged and there was some kind of hairy fungus on the crysanth stems and the foliage stems. Looked like flower stems that had be... See more

Company replied

Rated 5 out of 5 stars

I ordered them on the day I was paid (end of Feb) and chose for them to arrive on Mother’s Day (SUNDAY!!!) and they came via yodel at 9:30ish. They look absolutely GORGEOUS too. She’s obsessed with th... See more

Rated 5 out of 5 stars

I had a wonderful experience with appleyard, especially their support assistant named Max. He majorly helped with the order enquiries i had and even made it possible to amend my order because i had ma... See more

Rated 5 out of 5 stars

Always use Appleyard, consistently beautiful flowers delivered on time. Great choices on website and excellent customer service both before and after delivery. When I had an issue (not their... See more

Rated 4 out of 5 stars

Went around in circles a little trying to pay for the order, and ApplePay wouldn’t work. It took several tries. Beautiful flowers and efficient service and delivery

Rated 5 out of 5 stars

Great accessible website and good choice of delivery dates even though it was 2 days before Mothers day. Flowers were perfect and well arranged. Highly recommend

Rated 5 out of 5 stars

This review is based on the response From Max in reply to my complaint. The individual is a an absolute star and managed to de-escalate my anger and frustration over their initial service failure.... See more

Rated 5 out of 5 stars

My experience was good overall. Flower package was delivered on time for Mother’s Day and nicely presented. Would use them again

Rated 5 out of 5 stars

Unfortunately the flowers arrived in rather a disheveled state. I contacted Appleyard and Salome Ofogba replied on receipt. A replacement bouquet was sent, it arrived in perfect condition on time.... See more

Rated 1 out of 5 stars

The bouquet I received was roses and lilies. Unfortunately all the roses were dead and most of the foliage. Sent an email and photos immediately to the company who reassured me a fresh bouquet would b... See more

Company replied

Rated 5 out of 5 stars

Beautiful flowers, delicious chocolates and bubbly delivered bang on time for Mother’s Day. Will use again with confidence!

Rated 5 out of 5 stars

Lovely flowers and the customer service is brilliant. I had a problem with my first delivery and Appleyard was very quick to resolve the issue, thank you Max and the team

Rated 5 out of 5 stars

I’ve used appleyard several times and have always had the most beautiful flowers that last such a long time. I tried a few other companies in the past but I’ve never changed since using appleyard. Can... See more

Rated 5 out of 5 stars

The flowers were delivered for Mother’s Day, and were absolutely stunning! They were delivered as promised, and had included a card.

Rated 5 out of 5 stars

Fantastic company! Beautiful flowers which arrived on the requested day. This was important to me as I wanted them to arrive on Mothers Day and other companies have never actually done that before and... See more

Rated 5 out of 5 stars

Could deliver quickly and arrived in good time. Flowers liked by recipient

Rated 5 out of 5 stars

I was actually a little nervous as I needed the flowers and petals for my wedding and the prices here were cheaper than any local florist or wholesaler. Also when I ordered the 200, it gets listed as... See more

Rated 5 out of 5 stars

We always receive fabulous quality plants and flowers. Delivery is always on time. Lovely company to deal with

Rated 5 out of 5 stars

We ordered late on Saturday as another company let us down and I was not holding out much hope that our order would be processed as it must be such a busy time for mothers day but to my relief it was... See more

Rated 5 out of 5 stars

Mother’s Day present and my Mother said they were the best flowers she had ever received, so many lovely flowers she had to use two vases.

Rated 5 out of 5 stars

Delivered on time for Mothers Day. Beautiful flowers. Would use again without hesitation.

Rated 5 out of 5 stars

The flowers were of excellent quality, and arrived well packaged and fresh. The service from start to finish was fabulous and I will definitely be ordering from them again. Five stars from me!

Rated 5 out of 5 stars

Arrived on time Probably one of the beautiful bouquet I’ve ever sent a friend. She had some bad news and these flowers were stunning. 2 weeks later still going strong Well done apple yard a... See more

Rated 5 out of 5 stars

Lovely flowers and Very efficient delivery (the flowers were ordered only a day or so before). Would recommend

Rated 5 out of 5 stars

The goods were as advertised on the website and they were beautifully presented and delivered on time within the delivery slot given.

Rated 1 out of 5 stars

Absolute joke, failed to despatch flowers despite plenty of notice, they did not tell me there was an issue until midday on the day of delivery. They then assured me they were sent on a same day cou... See more

Company replied

Rated 5 out of 5 stars

Delivered on time ,easy to order. Informed of despatch and delivery. Recipients delighted with their flowers

Rated 1 out of 5 stars

Extremely disappointed with the flowers received. Ordered some birthday flowers for my partner however when the flowers arrived, all the roses looked like they were dying, one of the lilies was sq... See more

Company replied

Rated 5 out of 5 stars

Flowers are always beautiful, arrive really well packaged and last for ages.

Rated 4 out of 5 stars

The flowers are fantastic and we're really pleased with them. The bouquet looks beautiful and the scent they give off fills the room. I would thoroughly recommend Appleyard The only concern I had (whi... See more

Rated 5 out of 5 stars

Really easy service, flowers are beautiful, and delivery was quick and easy for Mother’s Day!

Rated 4 out of 5 stars

Easy to order, good communication, flowers delivered on day requested and recipient happy. Only grumble is that they offer discounts on full priced items to entice you to sign up to a newsletter etc,... See more

Rated 2 out of 5 stars

Lovely flowers very bad delivery. The flowers came a day late. There was nobody to talk to and the updates were very poor. I was actually getting messages how to look after the flowers that should... See more

Company replied

Rated 1 out of 5 stars

My son sent me a very large bouquet on 15th march Mother’s Day. The following day the flowers were all wilting. I sent them a picture of the flowers & they sent a voucher for a discount on my next o... See more

Company replied

Rated 5 out of 5 stars

The team at Appleyard have been so diligent and professional in facilitating my various requests! The flowers themselves also always exceed my expectations despite me adjusting them higher. Thank you!... See more

Rated 5 out of 5 stars

Bought these as a Mother’s Day gift and they were beautiful and timely delivered.

Rated 4 out of 5 stars

Lovely orchid plant delivered to my Mum on Mothering Sunday, although I had arranged delivery for the day before.. it was looking a little fraught & some of the bark etc had spilled out, but Mum gave... See more

Rated 5 out of 5 stars

I have sent a lot of flowers using Appleyard but decided to treat myself as the peonies, roses and lilies appeared an eclectic combination! They were beautifully presented and the flowers appear... See more

Rated 1 out of 5 stars

So upset, my children surprised me with a bouquet of Red roses for Mother’s Day but to my surprise there’s discolouration & the roses were drying up the next day despite following all the instructions... See more

Company replied

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS APPALLING COMPANY. I ordered £300+ of flowers. All to be delivered on March 14th in time for Mother’s Day. First lot came 3 weeks early. Ruined the surprise... See more

Company replied

Rated 5 out of 5 stars

Absolutely stunning flowers, lasted ages and beautifully arranged - recipient as delighted! The best online florist I’ve ever used.

Rated 5 out of 5 stars

lovely flowers for my parents, delivered monthly. Really brightens their day


4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

My experience with the company was not…

My experience with the company was not bad but not great I ordered Mother’s Day flowers and the roses I received were half dead and the leaves were infected with something causing brown spots to appear, the lilies that were sent were barely close to blooming so all the roses died before the lilies could even open up to which the still haven’t after 6 days of having them. I’m guessing the disease of the leaves extended to the roses since they died in about two days. On a good note I was restored 10% higher than the original price I paid for to store credit and ordered a new bouquet of flowers so hopefully those turn out well the delivery is on point however the quality of those roses and stems were horrible to send infected flowers is not very professional at all. I appreciate a lot however the store credit but my first experience using this company definitely was a downer so be careful when ordering hopefully this doesn’t happen to anyone else.

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

The bouquet I received was roses and lilies. Unfortunately all the roses were dead and most of the foliage. Sent an email and photos immediately to the company who reassured me a fresh bouquet would be sent. This is now Thursday and I received the original bouquet Sunday. They are not answering my email.

March 15, 2026
Unprompted review
Appleyard Flowers logo

Reply from Appleyard Flowers

Dear Terry,

Thank you for reaching out. We’re pleased to have assisted you with your query, and we’re delighted to see that you are 100% happy with the resolution provided.

Your satisfaction is important to us, and we truly appreciate your trust in us. You are a valued customer, and we’re grateful for the opportunity to support you.

Should you ever need anything in the future, we’ll always be here to help!

Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers, delicious chocolates and bubbly delivered bang on time for Mother’s Day. Will use again with confidence!

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Mother’s Day present

Mother’s Day present and my Mother said they were the best flowers she had ever received, so many lovely flowers she had to use two vases.

March 15, 2026
Unprompted review
Rated 4 out of 5 stars

The flowers are fantastic

The flowers are fantastic and we're really pleased with them. The bouquet looks beautiful and the scent they give off fills the room. I would thoroughly recommend Appleyard The only concern I had (which is why it's not a 5 star review) was with their courier company Yodel who delivered the flowers 45 mins before the time we were informed, meaning no one was there to receive them and they were left on the doorstep I've already raised this with Yodel.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

PERFECT

I ordered them on the day I was paid (end of Feb) and chose for them to arrive on Mother’s Day (SUNDAY!!!) and they came via yodel at 9:30ish. They look absolutely GORGEOUS too. She’s obsessed with them. Will definitely use again, especially for myself!

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Rose Gold Letterbox Dried Flowers

Have previously only ordered fresh flowers which are always stunning but thought I'd try something different and ordered the test tube vases of rose gold dried flowers for myself. Wow! Even better than I imagined and will order more from the range, both for myself and as future gifts. A stylish and classy alternative to fresh blooms.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed with support after complaint

I had some initial problems with Appleyard caused by the usual DPD incompetence.
After some back-and-forth they agreed to resend the flowers to my mum and she was delighted to get a fresh bunch.
Many thanks to Max at Appleyard for going above what was expected to resolve the issue.

March 14, 2026
Unprompted review
Appleyard Flowers logo

Reply from Appleyard Flowers

Thank you for bringing this to our attention. We sincerely regret that your experience did not meet expectations. Please know that we take your concerns seriously and have already reached out to discuss a resolution. We are committed to addressing the issue and ensuring it is resolved to your satisfaction. We look forward to turning this situation around and restoring your trust in our company.

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