Appliance Protection Group 

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Rated 1 out of 5 stars

BE WARNED. My cooker, insured by APG until Feb 2023, failed on 08 02 2022. Called APG several times & got the same message that calls will be monitored, Thank you for calling APG Group Limited. Sorry... See more

Rated 1 out of 5 stars

Disgraceful company - repeatedly called for an update about one of appliances, but have had very limited feedback or update for our dishwasher. Paid for a 3 year plan, never needed them until now and... See more

Rated 1 out of 5 stars

Steer well clear. They take your money and ignore your calls, emails and messages when you need them. A terrible company. Sound so genuine when acquiring your custom and that's the last decent convers... See more

Rated 5 out of 5 stars

Machine repaired within 72 hours of calling for a breakdown on my hotpoint washing machine. During this hard time of Covid, it was really good to see such a quick turn around and a very professional j... See more

Company details

  1. Appliance Store

Information provided by various external sources

Our priority is within satisfying all our customers. No job is too big or small when it comes to appliance repairs and replacements. With fully qualified, dedicated and passionate engineers up and down the country we put our all in to making sure you have the appliance back in working order within 48 hours from establishing the issue.


Contact info

All reviews

(24)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I took a policy out with the company in…

I took a policy out with the company in may2019, in December one of my appliances broke down (the worst time of year possible) I contacted the company and everything was sorted professionally and within a good time frame which was fantastic with it being close to Christmas. A very happy customer and would highly recommend

January 29, 2020
Unprompted review
Appliance Protection Group logo

Reply from Appliance Protection Group

Hi There Courtney,

We really appreciate the kind words. We are glad that you are satisfied with our service. We always stride to deliver nothing but the best.

APG LTD.

Rated 5 out of 5 stars

Got a new appliance

January 29, 2020
Unprompted review
Appliance Protection Group logo

Reply from Appliance Protection Group

Hi Mrs. Stokes,

Thank you for leaving this review! We hope the new appliance is in good working order for yourself.

APG LTD.

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