Appliance Repair 512 Reviews 

175
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Technician could not fix microwave as he indicated by troubleshooting that it could be more than one part needing replacement. He indicated that one part was no longer available and also provided me t... See more

Rated 5 out of 5 stars

After investigating 2 minutes, Nathan, the repairman diagnosed what two other repairmen failed to see. The problem with my dishwasher not draining was not the dishwasher itself but rather a piece of... See more

Company replied

Rated 5 out of 5 stars

I am not giving this company 5 stars because they did a great job repairing my dishwasher. I am giving them 5 stars because rather than attempting a fix that may not work and billing me for it, the te... See more

Company replied

Rated 5 out of 5 stars

I called other companies who could not come out for a service call for days. But these guys had an opening for a midday repair. After a power outage the refrigerator was not cooling. The repairman... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Expert appliance repair in Austin including Refrigerator, Washer, Dryer, Stove, Dishwasher and more. Call us at (512) 351-7624.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

175 reviews

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4.4

All reviews

(175)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Good

Good and fast

January 9, 2019
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

Thanks Alan

Rated 5 out of 5 stars

These guys are great

These guys are great! Our ice maker was a particularly difficult repair, but their persistence in solving the problem soon had it working like a charm. Thank you, much appreciated!

January 8, 2019
Unprompted review
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Reply from Appliance Repair 512

We appreciate you, thanks!

Rated 1 out of 5 stars

I do not believe the repair technician…

I do not believe the repair technician was qualified based on his assessment or “repair”. The parts he said were needed were incorrect and the problems the ice maker had were not a result of the cleaning solution used for regular maintenance. In addition, he was "googling" how to fix the appliance. No confidence that he was trained, qualified or able to conduct the repair.

January 8, 2019
Unprompted review
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Reply from Appliance Repair 512

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail and great service. My name is Ray and I am the Manager. If you’d like to discuss this further, please contact me at 800-819-1827.
Thank you

Rated 5 out of 5 stars

Excellent Reliable Service

Excellent Reliable Service, Tech was on Time, Quick diagnosis & repair. I would use their services again and would highly recommend Appliance Repair 512 to neighbors, friends & family.

January 8, 2019
Unprompted review
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Reply from Appliance Repair 512

Thank you so much!

Rated 5 out of 5 stars

Excellent service

Excellent service.
He was very helpful and taught me how to use oven properly.
He was very friendly and courteous.

November 6, 2018
Unprompted review
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Reply from Appliance Repair 512

Great to hear, thanks!

Rated 3 out of 5 stars

Knowledgeable and proper repairs done

Knowledgeable and proper repairs done. Difficult to schedule, and incredibly pricey.

November 5, 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail and great service. My name is Ray and I am the Manager. If you’d like to discuss this further, please contact me at 800-819-1827.
Thank you

Rated 2 out of 5 stars

The job was handled incorrectly

The job was handled incorrectly. He had to come out again and was very combative.

November 4, 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail and great service. My name is Ray and I am the Manager. If you’d like to discuss this further, please contact me at 800-819-1827.
Thank you

Rated 2 out of 5 stars

I was disappointed in professionalism…

I was disappointed in professionalism of crew, they were not well equipped to perform various repairs. My husband had to loan them some of his tools & assist in the repair to get the job done. Also, I was quoted by the company $150-200 but the final charge was $297. Will not use them again.

October 30, 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

I’m sorry to hear about your bad experience. We’re normally known for our exceptional attention to detail and great service. My name is Ray and I am the Manager. If you’d like to discuss this further, please contact me at 800-819-1827.
Thank you

Rated 5 out of 5 stars

Technician was efficient and…

Technician was efficient and knowledgeable about the repair of our appliance. Thank you so much for your kindness Jesse.

Horton Family

October 29, 2018
Unprompted review
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Reply from Appliance Repair 512

Jesse is the best :) Thanks

Rated 5 out of 5 stars

Great service

Great service. Friendly and very professional.

October 5, 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

Appreciate your positive feedback!

Rated 5 out of 5 stars

Honesty!

I am not giving this company 5 stars because they did a great job repairing my dishwasher. I am giving them 5 stars because rather than attempting a fix that may not work and billing me for it, the tech gave me an honest assessment that a new appliance would be a better choice. There are a lot of people out there that would have happily taken the money and not given such sound advice. I will look to these guys first whenever I have an appliance issue.

September 28, 2018
Unprompted review
Appliance Repair 512 logo

Reply from Appliance Repair 512

Thanks Josh, we like to be 100% transparent!

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