Appntechoutlet Reviews 19

TrustScore 2.5 out of 5

2.3

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Company details

  1. Appliance Store

Written by the company

Where price and quality meet.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

I bought a washing machine feb 23th by…

I bought a washing machine feb 23th by may 18th it was not working, l inform they because I was still under warranty, they ask me to pay £20 for inspection which l did they came around May 20th they could not fix it, they ask me to pay an additional £50 they will give me a good one, they brought other washing machine for exchange 23th July after a lot of back and forth, August 16th they call the police on me become the don't want to refund my money, August 17th they brought other old bad washing machine, immediately they try the washing machine it was not working and the told me to try it the next day which the machine did not work
August 19th the washing machine was not working, l call them to inform them came and took the washing machine away and reused to give me my money saying l was out of warranty which l was not, they keep on sending me bad washing machine because they think am going to let go, finally they said they can only refund me £50 out of £220

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

First class service.

Fantasy service. Never had a deal as good anywhere else. Staff are brilliant to deal with. You don’t have to worry about repairs or exchange. First class service, wouldn’t go anywhere else.

April 22, 2022
Unprompted review
Rated 1 out of 5 stars

MISSOLD AS NEW FAKE GUARANTEE

DEFECTIVE AND POOR SERVICE MISOLD
We bought an alleged brand new 2021 55 inch Samsung TV with a 1 y guarantee it broke down in under 2 weeks ! It has been impossible to get the retailer to do any thing. Samsung were surprised that they were not accepting to remedy it .
On further inspection it was not brand new Tvas alleged as the box was old and had been repackaged and SAMSUNG engineer confirmed it was USED
To date mohammad the owner is not available to contact or respond
DONT BUY THIS IS NOT THE SAME SHOP THAT PREVIOUSLY PROVIDED GREAT SERVICE AND HAS CHANGED HANDS FOR SUBSTANDARD PRODUCTS
Owners reply : BEWARE his GUARANTEE is FAKE he will claim ‘doesn’t cover ‘
If I could attach a picture of the guarantee it will clearly show that there are no exclusions included in this alleged guarantee. I don’t know how to attach a picture here.
I have emailed phoned and asked if they engage with ADR only a DODGY company will not respond so we are issuing proceedings BEWARE OF THIS COMPANY

September 27, 2021
Unprompted review
Appntechoutlet logo

Reply from Appntechoutlet

Dear Dr Ahmed,

Thank you for your feedback, which is much appreciated. Unfortunately our warranty does not cover any misuse or uninherited damage. If you are still not satisfied with our service, please feel free to contact us on 0161 230 7272 or email us on info@appntechoutlet.co.uk

Thank you.

Rated 4 out of 5 stars

Good value and polite service

You get what you pat for. I brought a fridge freezer cheaply with minor damage to the outside but works perfectly. (Ex display) Delivery was a little slow and the item is only delivered to the door on a pallet with no time slot given. I received a video before my item was dispatched showing any damage and asked if I was still happy to continue with my purchase. They were very polite and the fridge is great. A good option if your after a bargain and don’t mind that it’s ex display. I would use them again.

September 4, 2021
Rated 5 out of 5 stars

Super Happy!

Super Happy!
Got my product delivered same day after ordering for a well reasonable cost, taking in consideration I’m 25 miles away!

Delivery team were excellent and made the delivery of my American fridge freezer so seemless!!

Will definitely drop a message next time I need something.

Even after the fridge was delivered they contacted me to see if I am happy and all went well!

I decided to start buying local, to help local business instead of giving my hard earned money to Bezos and the likes, totally worth it! Price was spot on, service was amazing!

July 30, 2021
Unprompted review
Rated 5 out of 5 stars

Grade: A*

Amazing customer service! Sales staff were polite and extremely helpful. I am super happy with my purchase and the professional manner they dealt with it. I am getting my house renovated and have bought a washing/dryer from them. It was the only appliance I ordered that I did not have to worry about. They sent me a video of the washer/dryer before I bought it and even called me to ensure I received the appliance on the day of delivery. Even their after sales care was amazing calling me to see if I was happy with the washer/dryer.

I know as consumers when we hear "graded" we often get a little panicked at the quality. Honestly with customer service like this, you do not have to worry about being swindled! Recommend this company! They get an A* from me!

July 30, 2021
Rated 3 out of 5 stars

Ex-display item not new!

Was not made clear online that this was an ex-display item until it was delivered with no packaging and stickers all over the front.

July 26, 2021
Appntechoutlet logo

Reply from Appntechoutlet

Hi Amy, Thank you for your review. Your opinion is highly appreciated. The item that you have bought was new, unboxed. We have just updated all the products on our website and added more details about each item. We hope we can provide a better service next time. Thank you

Rated 5 out of 5 stars

great experience

May 20, 2021
Unprompted review
Appntechoutlet logo

Reply from Appntechoutlet

Hi Marvin,
We are happy to hear that you had a great experience in our shop with our team!
Hopefully we will see you again.

Rated 5 out of 5 stars

A winner at App ‘N’ Tech Outlet!

I was lucky enough to win App ‘N’ Tech Outlet’s first prize giveaway! 🤗 I won a vacuum cleaner and collected from the store. Great product and a lovely, clean and organised shop! Customer service has been so friendly and helpful 😊 I would definitely recommend. A huge thank you App ‘N’ Tech Outlet!! ⭐️⭐️⭐️⭐️⭐️

May 11, 2021
Unprompted review
Appntechoutlet logo

Reply from Appntechoutlet

Hi Zoe,
Thank you so much for your review!
We hope that we will see you again in the shop. Have a great day!!!

Rated 5 out of 5 stars

Extremely satisfied!

My appliances arrived the same day and the person who brought it was very professional.

May 10, 2021
Unprompted review
Appntechoutlet logo

Reply from Appntechoutlet

Hi Ines,
We are really happy that you enjoyed our delivery service.
Thank you for the feedback!

Rated 5 out of 5 stars

Amazing experience

Super Happy!
Got my product delivered really shortly after ordering.
Delivery team were excellent and made the delivery of my Samsung American fridge freezer so seemless!!

May 6, 2021
Unprompted review
Appntechoutlet logo

Reply from Appntechoutlet

Hi Marilyn,
We are really pleased that you are happy with the service, the delivery and the product. Thank you for your feedback!

Rated 5 out of 5 stars

Totally recommend them ...

Best place for graded appliances.Fantastic customer service. Super fast delivery. Totally recommend them for any appliances needed. 👍🏻

May 5, 2021
Unprompted review
Appntechoutlet logo

Reply from Appntechoutlet

Thank you for your review.

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