Approval Genie Reviews 5,067

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional staff, praising their professionalism, patience, and dedication to helping them find the right vehicle. Many people appreciate the smooth and stress-free service, noting the efficiency and ease of the overall process, especially regarding financing and customer support. However, some customers also noted issues with the product, specifically receiving vehicles with damage or mechanical problems shortly after purchase. A few other people felt pressured during the sales process or experienced poor communication regarding vehicle details and promised inclusions like extra keys or specific features.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual staff members like Harry,... See more

Service

People report positive experiences with service, often highlighting the professionalism and dedication of the... See more

Product

Users describe ambiguous interactions with the product. Some customers received vehicles in excellent... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as fast, easy, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting helpful and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Approval Geanie (Chop) was a great sales person he was patient and went out of his way to explain everything and made sure we understood everything, he's great. He took his time and helped us with the... See more

Rated 5 out of 5 stars

Shout out to Mr. CHOP! I had an amazing experience with Approval Genie from start to finish. Mr Chop was very professional, patient and he truly went above and beyond to help me get a car that f... See more

Rated 5 out of 5 stars

I was desperate about having a financing for a new car. But my first discussion with Jennifer changed it into hope. She handled everything so well and so professionnaly till i got it. I am satisfy w... See more

Rated 5 out of 5 stars

Ruchi Sharma, was open and honest worker who understood what I required in a vehicle. Her and her fellow workers listened to what I said and did everything to make buying a vehicle a great experience.... See more


Company details

  1. #1 of 2 best companies in Car Dealer
  2. #2 of 3 best companies in Car Finance and Loan Company
  3. #1 of 2 best companies in Used Car Dealer

About Approval Genie

Written by the company


Approval Genie helps hard-working Canadians rebuild their credit, one car loan at a time.

Each customers’ needs are unique. At Approval Genie, we truly listen to our clients and our customize car loan and auto financing solutions to ensure they get an auto loan and a vehicle that fits their budget and lifestyle. Everyone deserves an affordable car loan.

Our car dealerships offer a second chance to rebuild and improve your credit score with a car loan.

Join hundreds of thousands of happy Canadians - improve your credit while you drive - get approved today!
Get a Car Loan now!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

I had an amazing experience with this…

I had an amazing experience with this dealership. Their customer service is absolutely exceptional.
I want to give a special thank you to Roy, who was incredibly professional, honest, and patient throughout the whole process.

He explained everything clearly, helped me with all the paperwork, and made sure I got exactly what I wanted.
The entire team was respectful, organized, and very trustworthy.

I highly recommend this company to anyone looking to buy a vehicle.
Thank you Roy for the great service — truly appreciated.

November 12, 2025
Rated 4 out of 5 stars

Rub this Genie Lamp

It was a good experience, I felt like the really help me with my hole situation, with credit and the application for the lease, very informative, overall I am very satisfied

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

I bought a car from Salil and Nish

I bought a car from Salil and Nish, everything went perfectly!
He was super polite, reliable, and made the whole process easy.
Thank you, Salil Nish, for your professionalism and great service — I definitely recommend you! 👏

October 28, 2025
Rated 5 out of 5 stars

I had such a great experience with…

I had such a great experience with Approval Genie. The team was so understanding and supportive, and they really took the time to explain everything clearly. I’m very happy and thankful for their excellent service!”

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

Totally fraud 16 17% interest is too…

Totally fraud 16 17% interest is too high Despite my objections, their agent deliberately approved the vehicle at such a high interest rate. They pushed me even after I refused repeatedly. They responded by threatening me there. And the most important thing is that the person who has to buy the car sees the car, but they didn't show me any reason and they weren't giving the reason for the car they said they were giving someone else. And they are sending me threatening emails every day. This is not a car selling company, it's a scam. Because despite their refusal, they are forcing people to sell their car and then forcing them to buy the car by threatening them. I can also share your agent's number with you upon request. If you have permission,

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and a Seamless Car Buying Experience

I had a fantastic experience with Approval Genie and especially with Mohit, who handled every detail of my new car purchase. From start to finish, Mohit made the process seamless and stress-free. He was professional, responsive, and made sure everything was taken care of quickly. I highly recommend Approval Genie to anyone looking to buy a car — Mohit and the team truly deliver excellent service!

October 28, 2025
Rated 5 out of 5 stars

Amazing service

Amazing service. Professional and effective 👍. We've been refered and are absolutely satisfied. Will come back and refer more people.
Thanks to Angie Lewis 👌🌹
Great service 🥂

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Nish…

Great experience with Nish specifically. Was able to get everything done efficiently and show me many options. Also made everything very easy on my end. Very respectable and listened to my concerns. Would 100% recommend to anyone looking for a new vehicle

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

knowledgeable and helpful

Nish and Sal are so professional and kind to talk to. Very knowledgeable and helpful. The process is so seamless. Thank you Nish you're the Best. Thank you Approval Genie. And by the way this is our 2nd time at Approval Genie

October 9, 2025
Rated 5 out of 5 stars

Peter is professional

Peter helped me alot he made my life easy I was thinking since more than 1 year to buy 7 seater but because of high prices and not good credit it was impossible for me but Peter made that easy thank you so much Peter God bless you.

October 18, 2025

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