Approval Genie Reviews 5,067

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional staff, praising their professionalism, patience, and dedication to helping them find the right vehicle. Many people appreciate the smooth and stress-free service, noting the efficiency and ease of the overall process, especially regarding financing and customer support. However, some customers also noted issues with the product, specifically receiving vehicles with damage or mechanical problems shortly after purchase. A few other people felt pressured during the sales process or experienced poor communication regarding vehicle details and promised inclusions like extra keys or specific features.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual staff members like Harry,... See more

Service

People report positive experiences with service, often highlighting the professionalism and dedication of the... See more

Product

Users describe ambiguous interactions with the product. Some customers received vehicles in excellent... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as fast, easy, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting helpful and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Approval Geanie (Chop) was a great sales person he was patient and went out of his way to explain everything and made sure we understood everything, he's great. He took his time and helped us with the... See more

Rated 5 out of 5 stars

Shout out to Mr. CHOP! I had an amazing experience with Approval Genie from start to finish. Mr Chop was very professional, patient and he truly went above and beyond to help me get a car that f... See more

Rated 5 out of 5 stars

I was desperate about having a financing for a new car. But my first discussion with Jennifer changed it into hope. She handled everything so well and so professionnaly till i got it. I am satisfy w... See more

Rated 5 out of 5 stars

Ruchi Sharma, was open and honest worker who understood what I required in a vehicle. Her and her fellow workers listened to what I said and did everything to make buying a vehicle a great experience.... See more


Company details

  1. #1 of 2 best companies in Car Dealer
  2. #2 of 3 best companies in Car Finance and Loan Company
  3. #1 of 2 best companies in Used Car Dealer

About Approval Genie

Written by the company


Approval Genie helps hard-working Canadians rebuild their credit, one car loan at a time.

Each customers’ needs are unique. At Approval Genie, we truly listen to our clients and our customize car loan and auto financing solutions to ensure they get an auto loan and a vehicle that fits their budget and lifestyle. Everyone deserves an affordable car loan.

Our car dealerships offer a second chance to rebuild and improve your credit score with a car loan.

Join hundreds of thousands of happy Canadians - improve your credit while you drive - get approved today!
Get a Car Loan now!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 1 out of 5 stars

Don’t hire scammers

Please Please don’t not go to them please pass along so no one would go through what I’m going through.
Approval Genie is a very nasty, greedy company, the finance/dealership are nice until you sign the contract and they get the money from the bank. Once they have your money you’re on your own. I WILL NEVER RECOMMEND ANYONE TO YOU.
Paid almost 48,000 for a Mitsubishi RVR and it’s a shitbox. It’s dented, scratched up, engine problems. Didn’t get a chance to physically see it or test drive it even though I as a few times they always say the vehicle wasn’t at their location yet. When I pick up the vehicle that’s when I saw how damaged it was, Rohin said that was in the pictures he sent but I didn’t see it or I wouldn’t pay so much for a piece of junk.
I got a lawyer involved and will be suing approval genie and the mechanic who safety and certified the vehicle.

September 22, 2025
Rated 1 out of 5 stars

ROHAN THE NAME THAT YOU NEED TO AVOID

Got appointment by the name Joseph and but to my disappointment he moved me to THE MUST ARROGANT HUMAN BEING I MET IN MY LIFE name ROHAN . Dont get involved with this name as he will insult and discuss your situation over the confrontation. ROHAN you are not suppose to work in CUSTOMER SERVICE you should be working behind the counter anything that dont deal people. There is no management around when it happened and they all looking the same nationality except for the receptionist and the other big guy.ROHAN this is the name that you need to remember . I dont think the Management train their workers like ROHAN behave against the client. What more if the clients won't understand perfectly?
Also how can you keep the clients file privately if this ROHAN yells the current status of an applicant.
After the confrontation he did message me again where on earth this ROHAN came from?
FOLKS read the review first before engaging bussiness with certain worker.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Success in Finding A Vehicle!

Erica was polite, helpful in describing the various attributes of different choices and demonstrated her knowledge with her honest and quick answers to any and all of our questions. By being very thorough, she ensured that we received the best vehicle that would suit our needs. We are ecstatic with the final choice of vehicle. I would recommend her to anyone looking for a vehicle.

September 19, 2025
Rated 5 out of 5 stars

i am satisfaction

I was desperate about having a financing for a new car.
But my first discussion with Jennifer changed it into hope. She handled everything so well and so professionnaly till i got it. I am satisfy with my car. I strongly recommand approval genie

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Joel was such a kind andcompassionate…

Joel was such a kind andcompassionate professional. He spent so much time with me, making sure he was able to do his best with my best interest at heart. He made my experience such a Blessing, going over and above. I will be referring anyone I hear if needing a car!!!

August 19, 2025
Rated 5 out of 5 stars

🙌 #HappyCustomer #ApprovalGenie

This September, I purchased my 2021 Mitsubishi SUV from Approval Genie, and I couldn’t be happier with my experience! At first, I was skeptical about purchasing a car online, but after working with Sahil and Amin, all of my doubts were put to rest. Their service was excellent—friendly, supportive, and very professional. They made the entire process smooth and stress-free.

Approval Genie is real, reliable, and trustworthy. I’ve proven that myself, and I’m so glad I chose them. Highly recommend!

August 20, 2025
Rated 1 out of 5 stars

i was not interested to this service…

i was not interested to this service anymore, but they kept calling non stop everyday, until they wrote me an email "When we don't receive a response from the applicant, we may have to notify the Credit Reporting Agencies (Credit Bureaus), cautioning of possible fraudulent activity."

This is very disturbing and threatening to me, and I really hope everyone thinks twice before reaching out to this company.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing work done!

From the absolute beginning phone call I had gotten the firm belief that I will get my first car. Rohan worked expeditiously on the process of getting me on a financed plan that works for me. He has also provided many great pieces of advice that I would need and was straight to the point which was extremely useful.

August 10, 2025
Rated 5 out of 5 stars

Fast and friendly

Very fast approval… Sebastien was our agent he is very accommodating and helpful all throughout the application. He didn't make things hard for us. Thanks again and more power.

August 30, 2025
Rated 5 out of 5 stars

It was an amazing experience working…

It was an amazing experience working with Jennifer Hill. She found us the truck that we wanted and the best part is that she didn’t try pushing anything on us that we didn’t want. We have recommended her to others and will continue to do so. She was very informative throughout the whole process.

August 15, 2025
Unprompted review

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