APPY SHOP Reviews 

682
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Ordering is so easy...delivery guys are great....even if there's a small issue or u need to change something in ur order...just one call to the store sorts it all out. Great service all round.

Rated 5 out of 5 stars

The delivery guys are brilliant,always cheerful,polite ,even on a Sunday morning Awalys ask how I'm doing,everything ok, (Mobility issues)leave saying enjoy the rest of your day.items priced same as... See more

Company replied

Rated 5 out of 5 stars

Have used this shop for several years. Only signed up to the delivery service maybe a month ago. Shop staff always helpful, friendly, and engaging. Deliveries have been great - experience has been it... See more

Rated 3 out of 5 stars

I keep getting issues when logging into the Appyshop app which is annoying. This usually prevents me from ordering as I can't get logged in, it keeps displaying an error message or access denied. I... See more

Company replied

Company details

  1. Supermarket
  2. Convenience Store
  3. Grocery Delivery Service
  4. Grocery Store
  5. Outlet Mall

Written by the company

Buy groceries from a local store for delivery or collection.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

682 reviews

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4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(682)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great employees

Great employees, very polite and professional.

February 28, 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Carol,

Thank you so much for taking the time to leave us a 5-star review.

It's lovely to hear how you've had such a great experience using the service and with the store team, we greatly appreciate your support!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Keystore north road.first class service.

February 27, 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi Colin,

Thank you so much for taking the time to leave us a lovely 5-star review.

We greatly appreciate your continued support!

We'll be sure to pass on your lovely comments to the store team at Keystore North Road.

Don't forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Diability service Gold

I have had athritis and Osteopiarosis for 20yrs. I have been working from home for 3 years now, sitting from morning to night.I find walking to local shops difficult since lockdown because of the limited excercise. I struggle to take my wee jack russell a very short walk, just as well, he's 15yrs, but still he thinks he's a puppy, he walks slowly.
This service that 101 St Vincent St, Glasgow is a god send to me they are always on time. They phone me if they don't have something and give me the choice of an alternatve. They have the most caring, pleasant delivery people and if I phone the shop with a problem with my delivery or I want to change something they are quick to answer the phone and are very pleasant and accommodating. I have recommended this serviceto friends and family.

February 6, 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi Dena,

Thank you so much for taking the time to leave us a 5-star review. It's lovely to hear how you've had such a great experience using the service and with the store team, we greatly appreciate your support!

It's also lovely to hear that the service is a great benefit to you, we'll be sure to pass on your lovely comments to the store team at One O One!

Rated 5 out of 5 stars

Always on time

Always on time. Shop is always well stocked. Drivers are very friendly.

February 2, 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Joanne,

We’re really grateful and appreciate you taking the time to leave us a 5-star review. It's lovely to hear you've had a great experience using the service!

We greatly appreciate your continued support!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 3 out of 5 stars
APPY SHOP logo

Reply from APPY SHOP

Hi Paul,

Thank you so much for taking the time to leave us feedback. We're sorry to hear that some of your deliveries are late.

We’ll share this with the store team at Bradley's Supermarkets to let them know how they’re doing.

Rated 5 out of 5 stars

EK Convenience Store

As always, excellent service. I use the EK Convenience Store, on average, twice a week.

January 30, 2023
APPY SHOP logo

Reply from APPY SHOP

Hi,

Thank you so much for taking the time to leave us this lovely review, and thank you for your continued support!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Apply Shopping

Great store delivery always on time.Very friendly when delivering. Also friendly and polite in store service to...thank you

January 26, 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Gary,

Thank you so much for taking the time to leave us this amazing review.

It's lovely to hear how you've had such a great experience using the service and with the store team!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Easy to order and prompt service .

Easy to order and prompt service

January 29, 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi Alex,

Thank you so much for taking the time to leave us a 5-star review.

We greatly appreciate your support!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Brilliant service

January 23, 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi Anne,

Thank you so much for taking the time to leave us a 5-star review.

We greatly appreciate your support!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Most reliable delivery shop. Amazing service

What a service.. very helpful staff who are really good at there job. The ladies in the shop are very nice & deluver guy is slways very helpful. Sometimes there is different delivery staff. Like the ladies from the shop. They are so nice. They are always on time. Sometimes earlier. I've been shopping with this shop for maybe 3 years. When it opened up I couldn't believe this great service. The delivery staff are very helpful & there that good at there jobs there isn't ever any mistakes other than the app letting the customers down. I've had to call a few times & it's now slow running & if the items I want are not listed on the app but they're shop has the item in stock. The girls in the shop sorted it for me. This is how a team works. Thanks for the amazing service. It works so please don't change anything other than the app. Hopefully you appreciate your staff as they are so nice & helpful that I now rely on this service. I'm disabled & I can't go out for any messages so this is a great service for the disabled & the elderly.
Keep up the good work guys yous are amazing people who care. You all worked through the covid lockdown time & done an amazing job. Thankyou for being there.
Hopefully your company stays open for another few years.

January 11, 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi,

Thank you so much for taking the time to leave us a 5-star review. It's lovely to hear how you've had such a great experience with the store team, and we greatly appreciate your support over the past years! 

We're sorry to hear you've had some problems using the service. Just to let you know, the products are uploaded online by the store, the team are continually working hard to get all the new products up online as quickly as possible. 

Also, with regards to the App running slow, is this a regular occurrence? If you would like, we can have a look into this for you. We would just need you to fill in the enquiry form by copying the link below:

https://appyshop.co.uk/contact-us

If there's anything else we can do to improve our service, please let us know!

If you can also let us know the store you shop from, we will pass your lovely comments on to the team 😊! 

Rated 5 out of 5 stars

Excellent service the guy turned up…

Excellent service the guy turned up well within delivery time and with a smile! Defo use again.🤗

January 10, 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi Leeanne,

Thank you so much for your lovely review. We're so happy hear that you've had a great experience using the service!

We greatly appreciate your support!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Best shop in lanarkhire 100 percent

Love the appy shop ever since it's started it's delivery service, absolute life saver for people that can't get out the house or are pure lazy like me 😜, staff are great always there to help and are great bunch off people. Really go out there way to help and a big thanks to everyone at the shop.

January 6, 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi Mr Mcgill,

Thank you so much for taking the time to leave us this lovely review. It's so amazing to hear you've always had such great experience shopping online!

We greatly appreciate your continued support!

Don't forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Always spot on correct order and staff…

Always spot on correct order and staff are lovely.

January 3, 2023
APPY SHOP logo

Reply from APPY SHOP

Hi James,

Thank you so much for taking the time to leave us a 5-star review. We’re extremely happy to hear you’ve had a great experience using our service!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Great service and orders correct and on…excellent service

Great service and orders correct and on time

January 2, 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Michelle,

Thank you so much for taking the time to leave us this lovely review. We're so happy to hear that you've had a great experience using the service!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Love the fact that yous phone if yous…

Love the fact that yous phone if yous are out of stock and ask if anything else will do. Drivers are always friendly

December 28, 2022
APPY SHOP logo

Reply from APPY SHOP

Hi Lisa,

Thank you so much for your amazing review. It's lovely to hear you have such a great experience using the service!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Delivery service

Delivered with care and within the times booked on 30/12/22
A very good service and very handy for pensioners like myself who can't always get out to the shops

December 30, 2022
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi David,

Thank you so much for your lovely review. We're so happy hear that you've had a lovely experience using our service and that it's a great benefit to you!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Always available and quick to respond…

Always available and quick to respond if any items out of stock. Great for me as I have arthritis so on a bad day I can rely on my local shop to deliver

December 28, 2022
APPY SHOP logo

Reply from APPY SHOP

Hi Shelagh,

Thanks so much for sharing your experience with us. It’s lovely to hear how our service is a great benefit to you!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Delivery ppl are always polite friendly…

Delivery ppl are always polite friendly goods come when they say they will easy and convenient

December 29, 2022
APPY SHOP logo

Reply from APPY SHOP

Hi Tina,

Thanks so much for sharing your experience with us. It's lovely to hear you've had a great experience using our service!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars
APPY SHOP logo

Reply from APPY SHOP

Hi Josephine,

Thank you so much for taking the time to leave us a 5-star review. We’re extremely happy to hear you’ve had a great experience using our service and that you had a speedy delivery!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars
APPY SHOP logo

Reply from APPY SHOP

Hi Kenneth,

We’re really grateful and appreciate you taking the time to share your rating with us. We’re extremely happy to hear you’ve had a great experience using our service!

Don’t forget to tell your friends about APPY SHOP 😊!

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