APPY SHOP Reviews 

682
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordering is so easy...delivery guys are great....even if there's a small issue or u need to change something in ur order...just one call to the store sorts it all out. Great service all round.

Rated 5 out of 5 stars

The delivery guys are brilliant,always cheerful,polite ,even on a Sunday morning Awalys ask how I'm doing,everything ok, (Mobility issues)leave saying enjoy the rest of your day.items priced same as... See more

Company replied

Rated 5 out of 5 stars

Have used this shop for several years. Only signed up to the delivery service maybe a month ago. Shop staff always helpful, friendly, and engaging. Deliveries have been great - experience has been it... See more

Rated 3 out of 5 stars

I keep getting issues when logging into the Appyshop app which is annoying. This usually prevents me from ordering as I can't get logged in, it keeps displaying an error message or access denied. I... See more

Company replied

Company details

  1. Supermarket
  2. Convenience Store
  3. Grocery Delivery Service
  4. Grocery Store
  5. Outlet Mall

Written by the company

Buy groceries from a local store for delivery or collection.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

682 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(682)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

2nd delivery on time and fast delivery…

2nd delivery on time and fast delivery like the fact they call if something is not available will definitely be tell people to use

September 12, 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi Mr Cooper,

Thank you so much for taking the time to leave us this amazing 5-star review.

We're so happy to hear you've always had a great experience using the service and we greatly appreciate your support 😊!

Rated 5 out of 5 stars

Good all round

Great courier good service delivered quickly first order and very pleased will use again
.

September 8, 2023
Unprompted review
APPY SHOP logo

Reply from APPY SHOP

Hi Anne,

Thank you so much for leaving us a lovely 5-star review.

We're so happy to hear you've had a great experience using the service and look forward to you shopping again!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 1 out of 5 stars

Was 1 hour late

Was 1 hour late, and stuff were missing from order but was still charged called shop and got rude staff member refusing to help

August 28, 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Francis,

Thank you for your feedback.

We’re sorry to hear about your recent order issue.

If possible, please can you fill in the enquiry form by copying the link below. This way you can let us know what items you are missing, and we can contact the store directly for you:

https://appyshop.co.uk/contact-us

Please let us know if there is anything else we can help you with!

Rated 5 out of 5 stars

Delivery drivers friendly

Delivery drivers friendly, always on time. Like that they call u when ur product is not available and provide alternatives.

August 28, 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Steven,

Thank you so much for taking the time to leave us this lovely 5-star review.

We're extremely happy to hear you've always had a great experience using the service!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Absolutely love this shop awesome…

Absolutely love this shop awesome customer service 7 days a week always happy to help and never fail to do so what else can I say

August 28, 2023
APPY SHOP logo

Reply from APPY SHOP

Hi Lisa,

Thank you so much for your lovely 5-star review.

It's amazing to hear you've had a great experience using our service!

Don’t forget to tell your friends about APPY SHOP 😊!

Rated 5 out of 5 stars

Excellent customer service

I want to highlight the excellence from chloe (castlemilk one o one). I had an issue with an order, and she went above and beyond to help me.
Excellent customer service

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

What a wonderful group of people

What a wonderful group of people, delivery was made in plenty of time, the young girl was so polite and informed me there were also strawberries, cream and meringue nests in my order, free of charge as a thank you for shopping with Touts. Thank you so much guys

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you OPPY

Thank you for your local delivery service. Very friendly people, without this service, being disabled and housebound I would be pretty comprimised being able to purchase and have fresh and tinned goods to my door along with other peripherals they provide too.

June 29, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look