Came as scheduled. Knew what to do. I wish Aptive would give workers an idea of the problems before they come. I also wish that company could give customer an appropriate time of arrival when scheduli... See more
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Great tech , fulfilled all of the house needs . Rodney called prior to leaving to make sure all of the problem areas of our house were covered. He went above and beyond for us, covering our septic tan... See more
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Friendly, professional service. Technician was knowledgable as well. He took great care to provide post-treatment instructions and treated our property with great respect. As we are new, to Aptive, he... See more
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I recently had a service visit from Aptive, and I am very happy with the experience. My technician was incredibly thorough, focusing on seasonal pests like ants, spiders, and silverfish. They to... See more
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Company details
Written by the company
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7801 North Lamar, Suite E182, 78752, Austin, TX, United States
- 15127102494
We overthink pests so you don't have to.
4.4
Excellent
217 reviews
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On time
On time, detailed follow up, timely communication. Good quality service. 4 stars because the text notifications does not have the information I am looking for.
July 8, 2025
Reply from Aptive Pest Control - Austin
Hi Rajesh,
Thank you for your honest feedback! We’re glad to hear our team has been punctual and thorough, and that you appreciate the quality of service from Aptive. We also appreciate your input about the text notifications — your experience matters to us, and we’ll work on improving the details we provide to keep you better informed. Please feel free to reach out anytime at socialmedia@goaptive.com with any questions or suggestions. Thanks again for being part of the Aptive community!
-Jasmine
Attention to detail was exceptional!
July 2, 2025
Reply from Aptive Pest Control - Austin
Hi James,
Thank you so much for the kind feedback! We’re thrilled to hear that the attention to detail stood out during your service—at Aptive, we believe it’s the little things that make the biggest difference. It’s great to know our team delivered the level of care and thoroughness we aim for on every visit. We're grateful to have you as part of the Aptive family and appreciate the opportunity to protect your home!
-Jasmine
Friendly service and very professional
Friendly service and very professional. Appreciate all you did to keep our house bug free!
June 29, 2025
Reply from Aptive Pest Control - Austin
Hi Daniel,
Thank you for your kind words! We’re so glad to hear our team provided friendly and professional service to keep your home comfortable. At Aptive, we’re committed to protecting your space with care and expertise, and it’s wonderful to know that commitment shines through. We appreciate you choosing Aptive and look forward to continuing to serve you!
-Jasmine
Not the usual co tact from technician
I knew we had an appointment for treatment. I could not be at home so I made sure pets were secure. There was no co tact from the technician before or after treatment. Therefore I could not ask him to treat for a specific condition. Usually they ask what to check for
June 27, 2025
Reply from Aptive Pest Control - Austin
Hi there,
Thank you for sharing your experience with us. At Aptive, we truly value clear communication and thorough service, so I’m sorry to hear the service professional didn’t reach out before your appointment or check in about any specific concerns. We want to make sure every visit meets your expectations and addresses your unique needs.
If you have any particular issues you’d like us to focus on, please don’t hesitate to reach out directly at socialmedia@goaptive.com so we can ensure your next treatment is tailored just right. Thanks for being part of the Aptive family — we’re committed to providing the best pest control experience possible!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Abel,
Thank you for your kind words! We’re proud to hear our employees bring a positive attitude and courteous service to every visit. At Aptive, treating our customers with respect and care is just as important as delivering effective pest control. We appreciate you being part of the Aptive family and look forward to continuing to serve you.
-Jasmine
for the price of service could get the…
for the price of service could get the same at 1/2 the cost!
June 18, 2025
Reply from Aptive Pest Control - Austin
Hi Robert,
Thank you for sharing your thoughts with us. We understand that the value of a service matters, and we never take your investment in Aptive lightly. Our goal is to provide more than just a standard treatment—we offer comprehensive, eco-conscious pest control, detailed reporting, guaranteed reservices, and ongoing support from a dedicated team. That said, your feedback is important, and we'd love the chance to ensure you’re seeing the full benefit of your service. If you'd be open to it, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account together and explore how we can better meet your expectations. We truly appreciate you being part of the Aptive community.
-Jasmine
The Aptive crews are excellent
The Aptive crews are excellent, finding, treating and clearly communicating with pictures all treatments!! If an issue does arise, they’ll come out immediately to take care of any problem. Client focus and customer service is excellent!
June 27, 2025
Reply from Aptive Pest Control - Austin
Hi there,
Thank you so much for your thoughtful feedback! We’re proud that our Aptive crews not only thoroughly find and treat pest issues but also clearly communicate every step—with photos—to keep you informed. Being responsive and client-focused is at the heart of what we do, and it means a lot to know you’ve experienced that level of service. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.
-Jasmine
Where are my mosquito traps?
I haven’t had a problem in the past with Aptive but I do for this month’s service. The agent didn’t have any of the new mosquito traps. He instructed me to schedule a free follow up for the traps. I did, but the agent who was sent to me, also didn’t have the traps. I asked him to place me on a waiting list for the traps and have it brought to me when they come in… I’ve been waiting almost 3 weeks.
June 17, 2025
Reply from Aptive Pest Control - Austin
Hi Johnny,
Thank you for sharing your experience with us. We sincerely apologize for the delay in providing the mosquito traps and for any frustration this has caused. At Aptive, we’re committed to delivering effective and timely solutions, and we understand how important it is to address mosquito concerns promptly.
We appreciate your patience as we work through the supply challenges, and we want to make sure you’re prioritized as soon as the traps become available. Please don’t hesitate to reach out to our team directly at socialmedia@goaptive.com, so we can personally ensure your follow-up is scheduled and completed as quickly as possible.
Your trust means a lot to us, and we’re dedicated to getting this right for you.
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Steven,
Thank you for your kind words! We’re glad to hear our team has been punctual, efficient, and pleasant to work with—that’s exactly the experience we aim to provide at Aptive. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care.
-Jasmine
Good Job!
Came as scheduled. Knew what to do. I wish Aptive would give workers an idea of the problems before they come. I also wish that company could give customer an appropriate time of arrival when scheduling—even if just morning or afternoon. Good job overall!!
June 14, 2025
Reply from Aptive Pest Control - Austin
Hi there,
Thank you for your thoughtful and honest feedback! We’re glad to hear your service professional arrived as scheduled, came prepared, and delivered quality work—that’s the level of care we aim to provide at Aptive. We also truly appreciate your suggestions regarding better communication around appointment timing and passing along specific concerns ahead of visits. Feedback like yours helps us continue to improve the experience for our customers. We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with reliable and responsive service.
-Jasmine
Great service
June 14, 2025
Reply from Aptive Pest Control - Austin
Hi Karin,
Thank you for the kind words! We're so glad to hear you're happy with the service. At Aptive, delivering great care and dependable protection for your home is what we’re all about. We truly appreciate you being part of the Aptive family and look forward to continuing to serve you!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Rakesh,
Thank you for your feedback! We’re glad to hear that our Aptive team provided a thorough treatment—attention to detail is something we take great pride in. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of care and dedication.
-Jasmine
Great Service
Aptive is a great service that is safe for my baby and my dog. We have not had any issues with any bugs or pests since we’ve been using their treatment.
June 11, 2025
Reply from Aptive Pest Control - Austin
Hi Nick,
Thank you so much for your kind words and for trusting Aptive to protect your home and family. We’re thrilled to hear that our safe, eco-conscious treatments have helped keep your home comfortable—and especially that you feel confident knowing your baby and dog are safe. Your peace of mind means everything to us, and we’re grateful to have you as part of the Aptive neighborhood!
-Jasmine
Never told me they left
Never told me they left. Mosquito trap and spray does not work makes the problem worse.
June 10, 2025
Reply from Aptive Pest Control - Austin
Hi Anita,
Thank you for sharing your experience. We’re sorry to hear you weren’t informed when the service was completed and that the mosquito treatment hasn’t met expectations. At Aptive, communication and effective results are key parts of the service we promise, and it’s clear we missed the mark here.
We’d like to take a closer look at your account and follow up with you directly to reassess the mosquito concerns and find a better solution. Please feel free to reach out to us at socialmedia@goaptive.com. Your comfort and peace of mind matter to us, and we’re committed to making things right.
-Jasmine
I was told by the salesperson that the…
I was told by the salesperson that the payment would be $59/quarter, but its $59/month! She lied to me. Also the bugs are still here and my kids and i are getting bit up everytime we go in the yard. I have had them come spray multiple times and still having issues.
May 16, 2025
Reply from Aptive Pest Control - Austin
Hi there,
Thank you for taking the time to share your experience. We’re really sorry to hear there was confusion about the pricing and that your service hasn’t brought the results you were expecting—especially with your family still dealing with bites in the yard. That’s incredibly frustrating, and it's definitely not the experience we want any of our customers to have.
At Aptive, we’re committed to transparency and effective, family-friendly pest control solutions. We’d love the chance to make things right and dig deeper into your account to better understand what’s going on and how we can get you the relief you deserve.
Please reach out to us at socialmedia@goaptive.com so we can personally assist you and work toward a better resolution. We truly appreciate you being part of the Aptive community and want to do everything we can to turn this around for you.
-Jasmine
Scheduling department is inept.
First off, your service members are courteous when they arrive and listen to my concerns.
However, its your scheduling and billing I have serious issues with.
1. I continually ask for service every OTHER month, but your scheduling department schedules me for EVERY month. Tired of having to call about this.
2. I got an email offering a free termite inspection. Instead, they sent out for regular treatment and billed me. NOT what I asked for.
3. I've asked twice for refill sticky pads for the SAFER indoor bug light, havent received any.
4. I drove over to your local office on N. Lamar during office hours, no one there.
5. If these concerns cannot be addressed, you can cancel my any future service with me.
June 3, 2025
Reply from Aptive Pest Control - Austin
Hi Scott,
Thank you for sharing your detailed feedback. We're glad to hear our service members have been courteous and attentive to your concerns—that's always our goal at Aptive. However, we sincerely apologize for the frustrations you’ve experienced with scheduling, billing, and communication. Your requests for every-other-month service and the termite inspection should have been handled as you specified, and it’s unacceptable that you haven’t received the sticky pad refills or assistance at our local office.
We take your concerns seriously and want to make things right. Please reach out to us directly at socialmedia@goaptive.com, so we can personally review your account, correct any errors, and ensure your preferences are fully respected going forward. If you ultimately decide to discontinue service, we will assist you promptly and respectfully.
Thank you for your patience and for giving us the opportunity to address these issues. Your experience matters to us at Aptive.
-Jasmine
Great experience.
they are always so quick and quiet. In and out in a short amount of time. Always very respectful and professional. I like that they message you on the way and then send a final report via text. Great experience.
June 6, 2025
Reply from Aptive Pest Control - Austin
Hi Chloe,
Thank you for sharing such a detailed and positive experience! We’re proud that our team at Aptive is able to provide quick, respectful, and professional service while keeping you informed every step of the way. Communication and efficiency are key parts of how we strive to make pest control hassle-free for you. We truly appreciate you being part of the Aptive family and look forward to continuing to deliver great experiences.
-Jasmine
Best Pest control service! Knowledgeable staff.
June 6, 2025
Reply from Aptive Pest Control - Austin
Hi Shanisa,
Thank you for the fantastic feedback! We’re proud that our knowledgeable Aptive team is making such a positive impact on your pest control experience. It means a lot to us to be your trusted partner in keeping your home comfortable. We look forward to continuing to serve you with the same care and expertise!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Wallace,
Thanks for your feedback—it’s great to hear there haven’t been any issues with your service! We understand that review requests can feel repetitive, and we truly appreciate you taking the time to share your thoughts. Your input helps us continue improving and ensures we’re providing the kind of experience you expect from Aptive. We're grateful to have you as part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Tara,
Thanks so much for the kind words! We’re thrilled to hear that you were pleased with the level of detail our Aptive service professional provided. Delivering thorough, high-quality service is something we take pride in, and it’s great to know that it made a positive impact. We appreciate you being part of the Aptive family!
-Jasmine
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