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Aptive Pest Control - Dover Reviews 9

TrustScore 4 out of 5

4.1

1041 Barl Ct, 19901 Dover, DE, US


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Rated 4 out of 5 stars

Reed was an excellent technician. He always greets with a smile and explains what he is treating today. I feel heard and answers are understandable

Company replied

Rated 5 out of 5 stars

Kendall did exactly what he came to do. He removed a large hornets nest. Aptive should provide workers with a better foam spray. I ran to Home Depot and bought the foaming spray for Kendall. It was sa... See more

Company replied

Rated 5 out of 5 stars

The guy who did the service, Kendall, was really on the ball, knowledgeable, courteous and did a great job!

Company replied

Rated 5 out of 5 stars

Always willing to inform on the products used. Good customer service. The service works!!!

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Dover

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 1041 Barl Ct, 19901, Dover, DE, United States

  • 13022409163
Promotion box for Aptive Pest Control - Dover

We overthink pests so you don't have to.

Smarter pest control starts here.

4.1

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

good service

February 5, 2026
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Reply from Aptive Pest Control - Dover

Hi there,

Thank you for taking a moment to share your feedback and for choosing Aptive. We’re glad to hear you received good service, and it means a lot to know our team is making a positive difference. We truly appreciate you being part of the Aptive family and look forward to continuing to care for your home.

-Jasmine

Rated 4 out of 5 stars

Reed was an excellent technician

Reed was an excellent technician. He always greets with a smile and explains what he is treating today. I feel heard and answers are understandable

February 4, 2026
Aptive Pest Control - Dover logo

Reply from Aptive Pest Control - Dover

Hi Bob,

Thank you for taking the time to share such kind feedback about Reed. It’s wonderful to hear that he consistently greets you with a smile, clearly explains each treatment, and makes sure your questions are heard and answered in a way that feels easy to understand. That level of care and communication is exactly what we strive to provide at Aptive.

We truly appreciate you trusting Aptive to care for your home and are grateful to have you as part of the Aptive family. Your feedback means a great deal, and we’ll be sure Reed receives the recognition he deserves.

-Jasmine

Rated 5 out of 5 stars

Responsive and professional service…

Responsive and professional service with excellent results.

November 8, 2025
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Reply from Aptive Pest Control - Dover

Hi Mike,

Thank you for sharing your feedback! We’re thrilled to hear that you found our service responsive and professional, and that the results met your expectations. At Aptive, we strive to provide thorough, reliable, and effective pest control, and it’s wonderful to know our team delivered that for you.

We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide dependable service for your home.

-Jasmine

Rated 5 out of 5 stars

Courteous Service

The guy who did the service, Kendall, was really on the ball, knowledgeable, courteous and did a great job!

November 4, 2025
Aptive Pest Control - Dover logo

Reply from Aptive Pest Control - Dover

Hi Grant,

Thank you for sharing your feedback! We’re thrilled to hear that Kendall was knowledgeable, courteous, and thorough with your service. At Aptive, we take pride in providing reliable and professional service, and it’s wonderful to know our team made such a positive impression. We truly appreciate you being part of the Aptive neighborhood and for recognizing Kendall’s efforts.

-Jasmine

Rated 5 out of 5 stars

Reed did an excellent job

Reed did an excellent job! He listened to my concerns. Good job! Thank you!

October 3, 2025
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Reply from Aptive Pest Control - Dover

Hi Karol,

Thank you for taking the time to share your feedback! We’re thrilled to hear that Reed did an excellent job and took the time to listen to your concerns. At Aptive, we take pride in providing thorough, attentive service that meets our customers’ needs while ensuring they feel confident and supported.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

Rated 5 out of 5 stars

Hornets Nest Removal

Kendall did exactly what he came to do. He removed a large hornets nest. Aptive should provide workers with a better foam spray. I ran to Home Depot and bought the foaming spray for Kendall. It was safer for him to use.

July 10, 2025
Aptive Pest Control - Dover logo

Reply from Aptive Pest Control - Dover

Hi Bryan,

Thank you for sharing your experience and for recognizing Kendall’s efforts in removing the hornet’s nest. We’re glad he was able to get the job done for you. Your feedback about the foam spray is important to us, and we appreciate you looking out for Kendall’s safety by providing a safer option.

At Aptive Environmental, the safety of our team and customers is a top priority, and we’ll be reviewing this with our field teams to ensure they have the best tools for the job.

We truly appreciate you being part of the Aptive family and thank you again for your thoughtful input.

-Jasmine

Rated 5 out of 5 stars

Not bugging out!...

Always willing to inform on the products used. Good customer service. The service works!!!

June 5, 2025
Aptive Pest Control - Dover logo

Reply from Aptive Pest Control - Dover

Hi Peggy,

We appreciate you highlighting our transparency about the products we use and the customer service we provide. At Aptive, we believe informed customers feel more confident, and it’s great to hear the service is working well for you. Thank you for being part of the Aptive neighborhood—we’re here to keep your home comfortable for the long haul!

-Jasmine

Rated 1 out of 5 stars

The original appointment was scheduled…A MISSED Appointment

The original appointment was scheduled April 7; when NO ONE came, it was rescheduled. On the day of the second appointment, the technician knocked ONCE on the front door frame. My husband did not answer the door, mistaking it for noise from a neighbor's house. There NOT a second knock, and NO USE OF THE FRONT DOOR BELL. The technician left WITHOUT giving service.

April 7, 2025
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Reply from Aptive Pest Control - Dover

Hi William,

Thank you for sharing your experience, and I sincerely apologize for the frustration and confusion surrounding your appointment. We understand how important timely and thorough service is, and it’s clear that we didn’t meet your expectations on this occasion. Please know that this situation isn’t typical of the service we strive to provide at Aptive, and we deeply regret any inconvenience it caused.

It sounds like there was a miscommunication on our end, and we truly appreciate your patience in bringing this to our attention. We’d love the opportunity to make this right for you and ensure that you receive the service you deserve. Please reach out to us directly at socialmedia@goaptive.com so we can arrange a follow-up visit at your convenience.

We value your business and are committed to ensuring your complete satisfaction. Thank you for your understanding, and we look forward to the opportunity to serve you properly.

-Jasmine

Rated 5 out of 5 stars

I was listened to and my concerns ere…

I was listened to and my concerns ere addressed.

April 16, 2025
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Reply from Aptive Pest Control - Dover

Hi there,

Thank you for sharing this! We're so glad to hear you felt heard and that your concerns were addressed -- that's what we strive for with every visit. We truly appreciate you being a part of the Aptive family and look forward to continuing to keep your home protected!

-Jasmine

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