Aptive pro showed up on time and very energetic! Did all that was required and was very thorough. I also enjoy their customer service line staff. Very helpful if it becomes necessary for you to re... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Charlie delivered truly exceptional service today. From the moment he arrived, he was professional, thorough, and clearly committed to doing the job right. He took the time to treat every key area wit... See more
Company replied
Not only they schedule u whenever they want (according w the contract it’s 4/yr) but after they r gone the issue persists. There was only one Serv guy that did an excellent job but he never returned.... See more
Company replied
Showing up when stated means a lot to me. I left a number on door to call and wake me, as I probably would be taking a nap. He did, and not only sprayed the problem areas but also what he thought migh... See more
Company replied
Company details
Written by the company
Get a quote
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
11860 State Rd 84, Ste 13, 33325, Davie, FL, United States
- 17542470362
We overthink pests so you don't have to.
4.0
Great
81 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aptive Pest Control - Fort Lauderdale
Hi Benjamin,
Thank you for sharing your feedback. We’re so glad to hear that your service professional consistently provides a professional and courteous experience. At Aptive, we take pride in not only delivering effective pest control but also making sure every interaction leaves you feeling respected and valued. We truly appreciate you being part of the Aptive family and look forward to continuing to care for your home.
-Jasmine
Seems I get the same problem
Seems I get the same problem
No phone/text before appt as requested
Too many pests still in house after an appt
July 16, 2025
Reply from Aptive Pest Control - Fort Lauderdale
Hi there,
Thank you for sharing your experience. We’re sorry to hear that you’ve been having trouble with communication before appointments and that your pest issues haven’t been fully resolved. At Aptive, we know how important timely updates and effective treatments are to your peace of mind and comfort in your home.
We apologize for any inconvenience caused by the lack of advance notice, especially since you requested it. We also want to ensure your pest concerns are addressed thoroughly and to your satisfaction.
Please reach out to us directly at socialmedia@goaptive.com so we can review your account and work with you to improve communication and treatment effectiveness. Your feedback helps us grow and continue delivering the high standards Aptive is known for.
Thank you again for giving us the opportunity to make this right.
-Jasmine
It's ok...but expensive
The guys that spray are hit or miss, some do a great job & cover everything ... some barely do anything & it feels like I was ripped off sometimes.
July 10, 2025
Reply from Aptive Pest Control - Fort Lauderdale
Hi Dawn,
Thank you for sharing your experience with us. We genuinely appreciate your honesty and want you to know that your feedback matters. At Aptive, we strive to deliver thorough, top-quality service every time, and it’s clear we’ve missed the mark when it comes to consistency. That’s not the standard we want you to expect or experience.
We’d really like the opportunity to make this right and ensure your future services reflect the high level of care you deserve. If you're open to it, please reach out to us at socialmedia@goaptive.com so we can take a closer look at your account and address this directly. You're a valued part of the Aptive family, and we’re committed to restoring your trust.
-Jasmine
Service is not being effective at my location/house
I don't consider them a good service provider. It was more effective in the past. I have been a customer for years. Outdoors, my pool fills with ants and other bugs weekly. Indoors, even after several services mentioning I have ant problems and recently roaches, their treatment is only spraying (including my kitchen balcony, which I am not sure is safe) around the places where I saw them. I have not been effective. I keep seeing several bugs inside and outside the house. I am considering changing to another service provider.
June 19, 2025
Reply from Aptive Pest Control - Fort Lauderdale
Hi there,
Thank you for being a loyal customer over the years—we truly appreciate you being part of the Aptive family. It’s disappointing to hear that your recent experience hasn’t met the level of quality and effectiveness you previously received. Your concerns about persistent pest activity both inside and outside, including around your pool and in your home, are absolutely valid.
We understand how frustrating it must be to continue seeing ants and roaches despite multiple services, and we agree that simply spraying where pests are seen isn’t enough if the issue isn’t improving. Your safety and satisfaction are extremely important to us, and we want to take a more thorough look at your account, re-evaluate the treatment strategy, and ensure that the products used are safe and properly applied in sensitive areas.
Please reach out to us at socialmedia@goaptive.com so we can work toward a better solution. We'd love the opportunity to turn this around and earn back your confidence in Aptive.
-Jasmine
I love the staff who's come to my house…
I love the staff who's come to my house to help me with pest control. The last two times it's been the same people, and they've been super professional. What I don't like is that they don't send me any emails.So I haven't been home the other times, and I've been using help in my backyard and inside the house. It doesn't help me when they come and don't do what I need, yet they charge me.So I haven't been home the other times, and I've been using help in my backyard and inside the house. It doesn't help me when they come and don't do what I need, yet they charge me.
June 7, 2025
Reply from Aptive Pest Control - Fort Lauderdale
Hi Veronica,
Thank you for sharing your feedback and for your kind words about our staff—we’re glad to hear you’ve had positive experiences with our team members. We understand how important it is to receive the specific pest control services you need, especially when you’re not home to communicate directly.
We’re sorry to hear about the frustration with services not meeting your expectations despite the charges. At Aptive, we want to ensure every visit addresses your concerns fully. We’d love to work with you to improve communication and make sure your service aligns with your needs.
Please reach out to us at socialmedia@goaptive.com with your service details and any specific requests so we can review your account and find the best way to support you moving forward.
Thank you for being part of the Aptive family—we’re committed to providing the care and attention you deserve.
-Jasmine
Knowledgeable technician with great…
Knowledgeable technician with great customer service skills.
June 5, 2025
Reply from Aptive Pest Control - Fort Lauderdale
Hi Sterling,
Thank you for recognizing the knowledge and customer care our service professional brings to your home. At Aptive, we pride ourselves on having a team that’s both skilled and dedicated to making sure you feel confident and cared for. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
regular monthly spraying is done…
regular monthly spraying is done without me even noticing -- except for the little sign in the front yard. All insects have been staying outside. This is great.
June 7, 2025
Reply from Aptive Pest Control - Fort Lauderdale
Hi Leslie,
Thank you for sharing your experience! We're so glad to hear that our service has been seamless and effective in keeping pests where they belong—outside. At Aptive, we aim to deliver reliable protection with minimal disruption, so it’s great to know the only sign of our visit is that little yard marker and a comfortable home. We’re grateful to have you as part of the Aptive family and are always here if you need anything!
-Jasmine
They address the areas that are asked…
They address the areas that are asked of them. And do a thorough job. They are reliable and timely.
June 6, 2025
Reply from Aptive Pest Control - Fort Lauderdale
Hi Scharmen,
Thank you so much for your thoughtful feedback! We’re thrilled to hear that our team at Aptive is meeting your expectations by being thorough, reliable, and timely. Your satisfaction means a lot to us, and we’re grateful for the opportunity to protect your home. Thanks again for choosing Aptive — we look forward to continuing to serve you!
-Jasmine
Their treatments work
June 5, 2025
Reply from Aptive Pest Control - Fort Lauderdale
Hi Tabby,
Thank you for your feedback! We’re happy to hear that our treatments are delivering the results you expect. At Aptive, we’re committed to providing effective, safe pest control solutions that give you peace of mind. We appreciate you being part of the Aptive neighborhood!
-Jasmine
Termite inspector has jury duty
Apparently their termite inspector is out for jury duty and has no backup. Incredibly unhelpful.
May 13, 2025
Reply from Aptive Pest Control - Fort Lauderdale
Hi Brian,
We appreciate you sharing this, and we're really sorry for the inconvenience this caused. At Aptive, we strive to be reliable and responsive, so we completely understand how frustrating it must have been to run into a delay like this—especially without a backup option in place. This isn't the level of service we aim to provide, and your feedback is being taken seriously so we can prevent this from happening again. We’d love the opportunity to follow up and help get your inspection rescheduled as quickly as possible. Please reach out to us directly at socialmedia@goaptive.com.
-Jasmine
Happy New Customer
Just switched over to Aptive and very happy with the service so far. Really like to be able to be able to set appts online. Technicians have been great and comms also excellent.
April 24, 2025
Reply from Aptive Pest Control - Fort Lauderdale
Hi Val,
Thanks so much for sharing your feedback! We're thrilled to hear that you're happy with your switch to Aptive and that our online appointment system has been helpful. It's great to know that our service professionals and communication are meeting your expectations. We're grateful to have you with us and look forward to continuing to serve you!
-Jasmine
Technician was very friendly
Technician was very friendly,
I love the warning text when they are arriving soon so i can put my dogs up. I do still have some ant piles but we’re working on them
April 18, 2025
Reply from Aptive Pest Control - Fort Lauderdale
Hi Danielle,
Thank you for sharing your feedback! We're so glad to hear that you've had a positive experience with our service professional and that the arrival text has been helpful for keeping your dogs safe. We understand that ant piles can be persistent, but rest assured, we're here to keep working with you until we get them under control. We appreciate your trust in Aptive, and we're committed to making sure your home stays comfortable! Thanks again for being a part of the Aptive family!
-Jasmine
The company keeps coming back over and…
The company keeps coming back over and over, but sends different people every time; is not solving the problem, or discussing with me and offering any other solutions
I wake open the morning and walk out and there's abt 40 bugs around to deal with
When I haven't even had my coffee yet! They just send people who come and go( don't really care) &I continue to pay
April 25, 2025
Reply from Aptive Pest Control - Fort Lauderdale
Hi Emily,
Thank you for sharing your feedback with us. We're truly sorry to hear that you're still experiencing issues and that our visits haven't been as effective or consistent as you expected. At Aptive, we understand how frustrating it can be when pests keep coming back, and we're committed to resolving this for you. We'd love to connect and discuss additional solutions to make sure we address the problem and provide you with a more lasting solution. Please reach out to us directly at socialmedia@goaptive.com so we can work together to make things right.
-Jasmine
Canceling my service has been happening for quite some…
It has been happening for quite some time now. It used to be a great service all the time but these past few months it has been very bad not only the technicians but customer service as well
April 24, 2025
Reply from Aptive Pest Control - Fort Lauderdale
Hi Christian,
Thank you for sharing your experience with us. We're really sorry to hear that your recent interactions haven't lived up to the level of service you once enjoyed with Aptive. That's not the standard we aim to uphold, and we understand how frustrating it must be -- especially when it feels like things have gone downhill over time. We'd love the chance to turn this around and show you the care and quality you deserve. Please feel free to reach out to us at socialmedia@goaptive.com so we can take a closer look and help make things right.
-Jasmine
Reply from Aptive Pest Control - Fort Lauderdale
Hi Michael,
We are so glad to hear you had a great experience with our service! At Aptive, we take pride in providing professional, timely, and thorough pest control solutions, and it is wonderful to know we met your expectations.
Thank you for choosing Aptive -- we appreciate you being a valued part of our community! If you ever need anything, we are always here to help!
-Jasmine
Technician was friendly
Technician was friendly, listened to my concerns and addressed them all. Thank you.
March 26, 2025
Reply from Aptive Pest Control - Fort Lauderdale
Hi Vach,
Thank you for your kind words! We are so glad to hear that your service professional took the time to listen to your concerns and address them thoroughly. Providing exceptional service and ensuring our customers feel heard is a top priority at Aptive. We appreciate you being a part of the Aptive neighborhood and look forward to continuing to service you!
-Jasmine
Reply from Aptive Pest Control - Fort Lauderdale
Thank you for taking the time to leave a review! We are pleased to hear that our Service Professionals were able to provide you with the treatment you needed. Our goal is to provide our customers with the best possible experience, and we appreciate having you as a part of the Aptive neighborhood!
-Alexis
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.