Banner for Aptive Pest Control - Fort Worth

Aptive Pest Control - Fort Worth Reviews 

189
•
TrustScore 4.5 out of 5

4.3

2551 East Loop 820 North, 76118 Fort Worth, Texas, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just wanted to give a huge shout-out to my amazing pest guy. He is always on time, super knowledgeable, and goes above and beyond to keep our home pest-free. Not only does he handle every little is... See more

Company replied

Rated 1 out of 5 stars

Inconsistent with doing a good job. Only one representative from the company did a good job in spraying my backyard, garage, and front yard. Their goal is to do little as possible. Not happy with this... See more

Rated 5 out of 5 stars

First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed m... See more

Company replied

Rated 5 out of 5 stars

The tech was friendly, listened to my concerns and the addressed the situation. Customer service is what I look for in a company and the tech put my faith back in people. The tech educated me on sea... See more

Company replied


Company details

  1. Pest Control Service

Written by the company

Get a quote

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2551 East Loop 820 North, 76118, Fort Worth, Texas, United States

  • 18175874629
Promotion box for Aptive Pest Control - Fort Worth

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

189 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(189)

19,243 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, professional and courteous

February 17, 2026
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Roger,

Thank you for sharing your feedback! We’re thrilled to hear that you found our service professional, courteous, and effective. At Aptive, we take pride in providing reliable, thorough service that gives our customers confidence in the protection of their homes. Your kind words mean a lot, and we truly appreciate you choosing Aptive.

-Jasmine

Rated 4 out of 5 stars

Technician was great very personable

Technician was great very personable. Inquired if I was service inside. Yes preformed outstanding.

Service has become too pricey. May have to reevaluate

February 11, 2026
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Robert,

Thank you for taking the time to share your feedback! We’re glad to hear that our service professional was personable and did an outstanding job, both inside and out.

We completely understand how cost can be a concern, and we want to make sure our services continue to provide value for you. At Aptive, we’re always happy to review your plan and discuss options that could better fit your needs while keeping your home protected.

We truly appreciate you being part of the Aptive neighborhood and hope to continue serving you for years to come.

-Jasmine

Rated 5 out of 5 stars

Great experience this time

Great experience this time. Our new Tech arrived during the day. We talked, and I pointed out some wasp nests under my high eves, that have been multiplying for a year. No other tech was able to remove them, in spite of my request everytime. Everyone else always had excuses, like “my pole isn’t long enough”. “We’re getting a longer pole next week”, which no one knew anything about on the next visit. Love this guy!

February 4, 2026
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Pam,

Thank you so much for sharing this, and for being part of the Aptive family. It means a lot to hear that your recent visit was such a positive experience. We’re especially glad your new service professional took the time to listen, talk through your concerns, and successfully take care of those wasp nests that had been lingering for so long.

Your feedback is incredibly valuable, and it helps us continue improving so every visit meets the level of care and follow-through you deserve. We truly appreciate you choosing Aptive and trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Great Service...consistently!

This company is great. I have used them for over a year now and all of their service techs are great. The will do a fantastic job inside and out. They target pest and you will see the difference after they're gone. They offered great tips for me and they come back out anytime after you have had service to do another one for FREE if you are not satisfied. You don't have to wait for your next scheduled date or be charged again. I'll use them for years to come.

November 8, 2025
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Mary,

Thank you for taking the time to share such a detailed review. We’re really glad to hear that your experience with Aptive over the past year has been so positive and that each service professional has delivered consistent, thorough care both inside and out. It’s great to know you’ve noticed a difference after service and found the tips and recommendations helpful.

We also appreciate you highlighting our commitment to follow-up visits when needed. Making sure you feel confident and satisfied between scheduled services is an important part of how we support our customers. Thank you for choosing Aptive and for trusting us to care for your home. We’re grateful to have you as part of the Aptive community and look forward to continuing to serve you for years to come.

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi there,

We’re glad to hear our team was punctual and made the process easy for you! At Aptive, we take pride in providing reliable, hassle-free service while keeping our customers’ needs at the forefront. Thank you for trusting us and for being a valued part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Zach did an excellent job

Zach did an excellent job. I gave him a five star rating. He’s been up to my house once before and did a fantastic job. He’s very thorough and keeps me informed my favorite technician. I wish I could have him come out for all of my appointments.

January 28, 2026
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Penny,

Thank you so much for sharing your experience! We’re thrilled to hear that Zach continues to provide thorough and informative service and has earned your trust as your favorite service professional. At Aptive, we strive to make every visit professional, attentive, and helpful, and it’s wonderful to know Zach is consistently delivering that experience for you.

We truly appreciate you being part of the Aptive neighborhood and for your kind words about our team. We’ll be sure to pass your praise along to Zach, he’ll be thrilled to hear it!

-Jasmine

Rated 5 out of 5 stars

I Highly Recommend!

The Aptive personnel are always quick and efficient when it comes to taking care of my yard for pests. Quentin came over this last time and took care of everything for us. He was a pleasure to talk with,too. I've honestly had no complaints about the service I get from Aptive. They are a great company to use and all of the employees I've met over the years have been very knowledgeable and good at their jobs.

January 22, 2026
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Katrina,

Thank you so much for sharing your experience! We’re thrilled to hear that Quentin provided thorough and efficient service, and that his professionalism and friendliness made a positive impression. At Aptive, we take pride in delivering reliable, knowledgeable, and attentive pest protection while ensuring every customer feels valued and confident in the care of their home.

We truly appreciate you being part of the Aptive neighborhood and for trusting us over the years. Your kind words mean a lot to our team!

-Jasmine

Rated 5 out of 5 stars

I like that the technician keeps in…

I like that the technician keeps in contact with me to see what concerns I have. When completed he follows up with what was accomplished..

January 22, 2026
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Larry,

Thank you for sharing your experience. We’re glad to hear that our service professional has been proactive in staying in contact and clearly following up on the work completed. Keeping our customers informed and addressing concerns thoroughly is a core part of the Aptive experience, and it’s wonderful to know this has made a positive impact for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Rated 4 out of 5 stars

Aptive can always be counted on to do a…

Aptive can always be counted on to do a thorough, complete job per your needs. However, it is getting to be a little pricey. Scheduling can be a challenge as no matter what I schedule, I regret it on the day scheduled.

January 18, 2026
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi John,

Thank you for taking the time to share your feedback. We’re so glad to hear that you feel confident in the thoroughness and reliability of our services, that means a lot to the Aptive team.

We also understand your concerns about pricing and scheduling. We strive to provide effective service while being mindful of our customers’ time and budgets, and we’re always looking for ways to make scheduling more convenient. We’d love the opportunity to review your account and see if there are options that better fit your schedule so you can get the service you need without added stress.

Thank you for being a valued part of the Aptive neighborhood and for trusting us with your pest control needs. We truly appreciate the opportunity to continue serving you.

-Jasmine

Rated 5 out of 5 stars

I have used there services for years…

I have used there services for years and they are always great about taking care of my issues when on the rare occasions when something unusual occurs. Service personnel are always friendly, polite and helpful.

January 16, 2026
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Mary,

Thank you for sharing your experience and for being a loyal part of the Aptive neighborhood! We’re thrilled to hear that our team has consistently been friendly, polite, and helpful, and that we’ve been able to address any unusual issues promptly.

At Aptive, we take pride in providing reliable, thorough service and making sure our customers feel confident and cared for every step of the way. We truly appreciate your trust in us and look forward to continuing to serve your home.

-Jasmine

Rated 5 out of 5 stars

tech was knowledgeable and informed me…

tech was knowledgeable and informed me of his process

January 16, 2026
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Porcha,

Thank you for sharing your feedback! We’re glad to hear that our service professional was knowledgeable and took the time to explain the process. At Aptive, we take pride in having skilled, professional service professionals who make sure our customers feel informed, confident, and well cared for.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 3 out of 5 stars

you didn’t identify or get rid of my…

you didn’t identify or get rid of my pantry bugs.

December 4, 2025
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Ann,

Thank you for sharing this feedback. I can understand how frustrating it is to continue seeing pantry bugs after a service, especially when you’re expecting clear results.

At Aptive, our goal is always to identify the source of the issue and create a treatment plan that actually resolves it, not just treat the surface. Pantry pests can sometimes be tied to food sources or packaging inside the home, and we want to make sure we’re addressing the problem the right way for your situation.

We’d really appreciate the chance to take another look, review what was treated, and help get this back on track. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and make this right.

Thank you for being part of the Aptive community, we’re here to help.

-Jasmine

Rated 5 out of 5 stars

Good communication.

Good communication.

January 8, 2026
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Jack,

Thank you for sharing your feedback! We’re glad to hear that our communication met your expectations.

At Aptive, we pride ourselves on keeping our customers informed every step of the way while providing thorough and reliable service. We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Blessings go a long way.

This young man was so cheerful. I knew he was happy at his job. He called ahead of appt to say when he would arrive and was on time. I answered no problems. I said he didn’t need to let me know when he was done as I have a hard time to come to the door. He said, he wished me a blessed day. I smiled and said thanks. Then he sent me a text with pictures of all he did. Amen.

January 7, 2026
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Roxanne,

Thank you so much for sharing your experience! We’re thrilled to hear that our service professional brought such positivity to your service visit. At Aptive, we take pride in friendly, communicative service, and it’s wonderful to know that his calls, texts, and follow-up made your day a little brighter. Your kind words mean a lot to our team, and we appreciate you trusting us to care for your home.

-Jasmine

Rated 5 out of 5 stars

Great pest control ever.

They are doing a great job with the pest control on the outside. They show pictures on the work that they do.

January 6, 2026
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Rickey,

Thank you for taking the time to share your experience! We’re glad to hear our team is providing effective pest control for the exterior of your home and that the photos of their work help keep you informed. Clear communication and reliable results are what we strive for at Aptive, and it’s wonderful to know it’s making a difference for you.

We appreciate you choosing Aptive and for trusting us to help protect your home.

-Jasmine

Rated 3 out of 5 stars

Mosquitoes!

We still had way too many mosquitos around our patio and shop area. I should have called you back but I was so busy I just didn't have time.

October 14, 2025
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi there,

Thank you for taking the time to share this with us. At Aptive, we know how frustrating it is to still deal with mosquitoes, especially in spaces like your patio and shop, where you’re trying to enjoy your time.

We appreciate you being honest about not having a chance to call back, that happens, and we don’t want that to stand in the way of getting this addressed. Your feedback helps us understand where coverage may need to be adjusted, and we’d really like the opportunity to take another look and improve the results for you.

If you’re open to it, please reach out to us at socialmedia@goaptive.com with your service address so our team can review your account and make sure we’re doing everything we can to deliver the level of protection you expect from Aptive. We appreciate you being part of the Aptive neighborhood and hope to make this right for you.

-Jasmine

Rated 5 out of 5 stars

Quick response

Quick response; ready to resolve issue; explained the issue; willing to assist with other issues at the time.

December 30, 2025
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Rita,

Thank you for sharing your experience! We’re glad to hear that our team was able to respond quickly, thoroughly explain the issue, and assist with additional concerns. At Aptive, we take pride in providing attentive, effective service and making sure our customers feel supported and confident in the care of their homes. We truly appreciate you choosing Aptive.

-Jasmine

Rated 2 out of 5 stars

Over billing

Has nothing to do with THIS TIME, but rather they have promised to call me back several times to correct the issue of the previous year because of over billing on service not needed. Supposedly a manager would be calling to resolve the issue but he never calls.

December 21, 2025
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Rick,

Thank you for taking the time to share your feedback and for being part of the Aptive community. I completely understand how frustrating it must be to wait for a resolution regarding a past billing issue and to feel like your concerns haven’t been addressed.

We take situations like this very seriously and want to make it right. I’d like to personally review your account, look into the previous billing, and ensure you get a clear resolution. When you have a moment, please reach out to us directly at socialmedia@goaptive.com so we can connect and work with you to resolve this matter promptly.

We truly appreciate your patience and for bringing this to our attention, as it helps us improve our service and ensure this doesn’t happen in the future.

-Jasmine

Rated 5 out of 5 stars

Excellent service oriented and customer…

Excellent service oriented and customer support is amazing. Like Customer coordination, flexibility and transparency on each and every service. Very competitive price which made to stick with Aptive for more than 3yrs and continue.

December 21, 2025
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Kumar,

Thank you for taking the time to share your experience and for being a valued member of the Aptive community for over three years. We’re thrilled to hear that our customer support, coordination, and service transparency have made a positive impact and that our pricing has added value for you.

At Aptive, we strive to provide reliable, professional, and customer-focused service at every visit, and it’s wonderful to know our efforts have earned your continued trust. We truly appreciate your loyalty and look forward to serving you for many years to come.

-Jasmine

Rated 5 out of 5 stars

Emilio(my technician) is very…

Emilio(my technician) is very conscientious about doing all that needs to be done.

December 18, 2025
Aptive Pest Control - Fort Worth logo

Reply from Aptive Pest Control - Fort Worth

Hi Allison,

Thank you for taking the time to share this. We’re happy to hear that Emilio was thorough and conscientious in making sure everything was taken care of during your service. That kind of attention to detail and care for the home is something we truly value at Aptive.

We appreciate you choosing Aptive and trusting us with your service. I’ll be sure to pass your kind words along to Emilio, feedback like this means a lot to our team.

-Jasmine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look