Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they sen... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bryan gave me his ETA so I would have time to gather my pets inside. He came to the front door and we were able to chat about concerns with certain pests I’d encountered. Bryan seemed very knowledgea... See more
Company replied
I cannot say enough good things about Aptive and its employees. We live in an area with a lot of woods, and we had problems with mice, ants, you name it - we had them crawling around our home and gara... See more
Company replied
Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
11368 Strang Line Rd, 66215, Lenexa, KS, United States
- 19133548127
We overthink pests so you don't have to.
4.4
Excellent
145 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We got the RIGHT MAN for the job…
Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they send out to do your property. Jonathan was very thorough and knowledgeable. Can't say enough how pleased we were with his services. These exterminating companies basically all use very similar technology and products to treat our homes. It just really makes a difference on how when where and why they apply the right products to get the job done...correctly. Hats off to Jonathan. Job well done.
June 5, 2026
Reply from Aptive Pest Control - Kansas City
Hi David,
Thank you for taking the time to share such thoughtful feedback. We’re really glad to hear Jonathan provided a thorough, knowledgeable, and genuinely caring experience during his visit with Aptive. It means a lot to know his communication and approach made a real difference for you.
You’re absolutely right that how the service is delivered matters just as much as the products used, and we appreciate you highlighting that. We’ll be sure Jonathan hears your kind words. At Aptive, we’ve got this handled, and we’re grateful for the opportunity to take care of your home.
-Jasmine, Aptive Care Team
Best Service you can get.
Did excellent job, Have not had any problem with bugs in 7 yrs been using them. Great company.
May 31, 2026
Reply from Aptive Pest Control - Kansas City
Hi Cliff,
Thank you for taking the time to share this feedback, and for being a long-time customer of Aptive. We truly appreciate your loyalty and are glad to hear you’ve had a consistently positive experience over the past several years.
It means a lot to know our service has helped keep pest issues under control for your home. At Aptive, we’ve got this handled, and we look forward to continuing to provide you with reliable service you can count on
-Jasmine, Aptive Care Team
We are hosting a wedding this weekend…
We are hosting a wedding this weekend at our home. Phillip understood our all our concerns and has us pest free for the event.
June 4, 2026
Reply from Aptive Pest Control - Kansas City
Hi Eric and Cindy,
We really appreciate you sharing this, and what an exciting reason to want everything in top shape. It’s great to hear Phillip took the time to understand your concerns and helped get your home in great condition ahead of such an important weekend.
At Aptive, moments like this matter, and we’re glad to step in and make sure things are handled so you can focus on your celebration. Thank you for choosing Aptive, and we hope your wedding weekend goes beautifully and stress-free.
-Jasmine, Aptive Care Team
Patio Life With Aptive
Bryan gave me his ETA so I would have time to gather my pets inside. He came to the front door and we were able to chat about concerns with certain pests I’d encountered. Bryan seemed very knowledgeable, and reassured me he’d take care of the wasp swarming around the underneath side of the deck. He was very understanding when I pointed out an
established bird nest on the upper ledge of my entry arch , and how he planned to work around it to protect the birds. Bryan documented every area he treated by sending me pictures of the area and of the product he used respectively. I was not that excited about a 7:15 pm appointment time, but it worked out well in the end. Thank you Bryan, thank you Aptive.
May 30, 2026
Reply from Aptive Pest Control - Kansas City
Hi Gloria,
Thank you for sharing such a thoughtful review! We’re so glad to hear Bryan communicated his ETA, took time to listen to your concerns, and handled the wasp issue with care while also being mindful of the bird nest on your property. It’s also great to know the photos and documentation helped give you confidence in the service.
At Aptive, we aim to make every visit feel fully handled from communication to completion, even when appointments run later than expected, so you can feel assured your home is being cared for the right way. We truly appreciate your feedback and are grateful to have you as part of the Aptive family.
-Jasmine, Aptive Care Team
No pictures
No pictures . In and out in a few minutes. Never told me he was here. Put a few shaker sprinkles in the front only
May 26, 2026
Reply from Aptive Pest Control - Kansas City
Hi Annette,
Thank you for taking the time to share this feedback. We’re sorry to hear your recent service did not meet expectations, especially regarding communication, documentation, and the thoroughness of the treatment.
At Aptive, we aim for every visit to feel fully handled from start to finish, including clear arrival communication, complete coverage of the property, and photo documentation so you know exactly what was done. What you described does not reflect the level of service we strive to provide.
We’d appreciate the opportunity to review your account and this visit in detail so we can better understand what happened and ensure your concerns are properly addressed and fully handled. Please reach out to socialmedia@goaptive.com directly so we can make this right.
-Jasmine, Aptive Care Team
The technician Roberto was extremely…
The technician Roberto was extremely polite and courteous
May 27, 2026
Reply from Aptive Pest Control - Kansas City
Hi Ronald,
Thank you for sharing this and for choosing Aptive. We’re really glad to hear Roberto was extremely polite and courteous during your service visit.
We’ll make sure he hears your feedback, it means a lot to our team. At Aptive, we aim to make every visit feel smooth, respectful, and fully handled from start to finish so you always know you’re in good hands. We appreciate your trust and the opportunity to serve your home!
-Jasmine, Aptive Care Team
If you have a problem, Aptive has the solution
I cannot say enough good things about Aptive and its employees. We live in an area with a lot of woods, and we had problems with mice, ants, you name it - we had them crawling around our home and garage. A young man knocked on our door one day, told us about Aptive and all those problems disappeared. All employees are smart, friendly and they tell you what they are going to do to get rid of the problem, and they do. I always look forward to an Aptive treatment. Aptiv is a 10+ on a scale of 1-10.
May 17, 2026
Reply from Aptive Pest Control - Kansas City
Thanks for taking a moment to share this with us, Bill! Living near wooded areas can certainly bring ongoing pest challenges, so it’s wonderful to hear that our team has helped make such a noticeable difference around your home and garage.
We truly appreciate your kind words about our service professionals and the care they take in explaining the treatment process and addressing concerns as well. Hearing that you look forward to your treatments and consider Aptive over a 10 means a great deal to us. Thank you again for your continued trust and support!
-Alexis, Aptive Care Team
The technician was efficient and left…
The technician was efficient and left great pictures of her work.
May 20, 2026
Reply from Aptive Pest Control - Kansas City
Hi Marsha,
Thank you for sharing this and for choosing Aptive. We’re glad to hear your service professional was efficient and provided helpful photos of the work completed.
That’s exactly what we aim for at Aptive, making sure every visit is handled with care, efficiency, and transparency so you always know what was done at your home. We appreciate your feedback!
-Jasmine, Aptive Care Team
Doing Well
Doing Well! Very pleased with their service and they are always very courteous. They always meet my needs and concerns. Not everytime, but they normally send me photos of what they have done outside my home and I do miss that when they don't. I do recommend them.
May 13, 2026
Reply from Aptive Pest Control - Kansas City
Hi April,
We really appreciate you sharing this, and it’s great to hear you’re pleased with the service and that our Aptive team continues to be courteous and attentive to your needs. We also hear your feedback about the photos and understand how helpful consistency there can be.
We’ll make sure that’s shared with the team. That’s exactly what we mean when we say we’ve got this handled, keeping your experience clear, reliable, and consistent every visit.
-Jasmine, Aptive Care Team
Aptive arrived on time and completed my…
Aptive arrived on time and completed my service professionally and with a friendly attitude.
May 1, 2026
Reply from Aptive Pest Control - Kansas City
Hi Bob,
We really appreciate you taking the time to share this! It’s great to hear your Aptive service professionals arrived on time and delivered professional, friendly service during your visit.
At Aptive, we take pride in making sure every service is handled with reliability, respect, and attention to detail so your home is taken care of without any added stress. Thank you for choosing Aptive and trusting us to help keep your home protected!
-Jasmine, Aptive Care Team
Robert is the best
Robert is the best! Very thorough and pays attention to the issues I mention.
May 1, 2026
Reply from Aptive Pest Control - Kansas City
We’re really glad to hear that Robert provided such a thorough and attentive treatment, Rita! It’s great to know he took the time to focus on the concerns you mentioned and made sure everything was handled with care. We appreciate your feedback and your trust in Aptive to protect your home from unwanted pests!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Kansas City
Hi Troy,
We appreciate you taking a moment to share your feedback, and we’re glad to hear your experience with Aptive was a good one. Our team works hard to make sure every service is handled with care and attention, and it means a lot to know we delivered that for you. Thanks for choosing Aptive, we’re grateful to have you as part of the Aptive family.
-Jasmine, Aptive Care Team
Quick but thorough treatment.
April 22, 2026
Reply from Aptive Pest Control - Kansas City
Hi John,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear your service was both quick and thorough, that balance is exactly what we aim for on every visit.
At Aptive, our goal is to make sure your home is handled efficiently without ever cutting corners on quality or care. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.
-Jasmine, Aptive Care Team
See recent survey for latest treatment
See recent survey for latest treatment. No call no show appointments x2. Finally got treatment 3 weeks after I called about pest problem.
April 24, 2026
Reply from Aptive Pest Control - Kansas City
Thank you for taking the time to share your feedback with us, Joy. We sincerely apologize for the inconvenience you experienced with the missed appointments. We always strive to ensure that every aspect of our service is seamless and reliable, and it seems we fell short in this instance.
We understand how important it is to address pest issues promptly, and we regret any frustration the delay may have caused. Please rest assured that we are taking your feedback seriously and are committed to improving our scheduling process to prevent this from happening in the future.
If there's anything we can do to improve your experience, please reach out to socialmedia@goaptive.com with your service address and any additional details so we can take a closer look at your account and ensure your concerns are handled with the level of care you deserve.
-Alexis
The staff is great and provide good…
The staff is great and provide good details about the service that they provide. The challenge is not covering pests that cause problems. Refusing to clear a bird's nest in the name of not covering it is one of them.
April 8, 2026
Reply from Aptive Pest Control - Kansas City
Hi there,
Thanks for taking the time to share this and for being an Aptive customer.
I’m really glad to hear our team has been great at explaining the service and keeping things detailed, that’s something we take pride in at Aptive.
I also hear your concern about the bird’s nest situation. I understand how frustrating that can feel, especially when it’s contributing to pest issues. There are some wildlife-related situations where we’re required to follow specific guidelines and can’t remove active nests, but we don’t want you feeling stuck with the problem.
Please reach out to us at socialmedia@goaptive.com so we can review your situation and help point you toward the best next steps.
At Aptive, we’ve got this handled, and that includes doing everything we can within guidelines to help protect your home.
-Jasmine
Reply from Aptive Pest Control - Kansas City
We really appreciate you sharing this with us, B! It’s great to hear that our service professional did a great job and provided a positive experience during the treatment. That consistency means a lot to us. Thank you for choosing Aptive to handle your pest concerns; we’re grateful to have you with us!
-Alexis
Reply from Aptive Pest Control - Kansas City
Hi Debbie,
Thank you for the kind words, I’m really glad to hear you had a great experience with our customer service team, that truly means a lot to all of us at Aptive. We appreciate you trusting us with your home, and we’re always here to make sure everything is taken care of and fully handled whenever you need us.
-Jasmine
Aptive Service at home
Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this and I did have an area of concern of ants on the outside of my home, which it didn't seem this was treated, as it's still a problem and is worse now.
I appreciate the pictures sent.
April 7, 2026
Reply from Aptive Pest Control - Kansas City
Hi Debbie,
Thank you for sharing this feedback and for being a customer of Aptive. We understand how important those pre-visit texts are for planning ahead and making sure your specific concerns, like the ants you mentioned, are clearly communicated and addressed.
We’d like the opportunity to take a closer look and make sure your concerns are properly handled. Please reach out to us at socialmedia@goaptive.com so we can review your account and get a reservice scheduled to specifically address the ant activity and ensure everything is taken care of properly moving forward.
-Jasmine
I am dissatsfied with the cost
I am dissatsfied with the cost. Specially for termite control: more than $750 a year.
April 7, 2026
Reply from Aptive Pest Control - Kansas City
Thanks for sharing this, Eden. We’re sorry to hear you’re feeling dissatisfied with the cost, especially regarding termite monitoring. That’s an important service, and we understand wanting it to feel like a good value.
We’d like the opportunity to take a closer look at your account and the services included so we can better understand your concerns. Please email socialmedia@goaptive.com with your address and any additional details you can share. Our team would be happy to handle your concerns to the best of our ability!
-Alexis
Excellent employee service…
Excellent employee service representative. Very friendly and very well trained employees who are friendly.
April 9, 2026
Reply from Aptive Pest Control - Kansas City
Hi Kerry,
Thank you for taking the time to share this! We’re glad to hear you had an excellent experience with our service professional and that our team came across as friendly and well trained.
At Aptive, we take pride in our people and work hard to ensure every visit is professional and that your pest concerns are fully handled. We appreciate you being part of the Aptive neighborhood and are always here if you need anything between services.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.