Aptive Pest Control,their techs are awesome especially Julius he is so nice and listen to my needs you can him send over here all the time. 💯% satisfied with his work thank you Julius and Aptive Pes... See more
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This company is absolutely great and I highly recommend! Their top priority is their customer and taking care of all our needs. They respond quickly, go above and beyond, with highly trained prof... See more
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Poor customer service for the recent events. Was promised a certain timeframe but tech came a lot earlier and did not meet the request that was made. Attempts were lazily made to fix issue but nothing... See more
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I have had Aptive for 6 years now. They have been listening to my needs for years. No matter how many times I would call in the beginning for a revisit. They even call to ensure that everything is... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4597 Parkbreeze Ct, 32808, Orlando, FL, United States
- 16892201192
We overthink pests so you don't have to.
4.2
Great
167 reviews
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Exterior pest service seems to work…
The exterior service seems to work well, instead of having pest control sprayed inside the residence. They also sweep for webs around the windows and any nests on the eves.
March 31, 2026
Reply from Aptive Pest Control - Orlando
We’re really glad our service has been effective for your home, Christina. It’s great knowing the web sweeping around windows and removal of nests on the eaves has also helped keep things under control. Providing thorough exterior care while respecting your home is something we take pride in, and we're glad that stood out. Thanks for being the best part of Aptive!
-Alexis
They went above and beyond to make sure…
They went above and beyond to make sure our needs were met.
March 24, 2026
Reply from Aptive Pest Control - Orlando
Hi Brenda,
We’re thrilled to hear our team went above and beyond to meet your needs! At Aptive, we take pride in making sure every detail is handled so our customers can feel confident and cared for. Your feedback inspires us to keep delivering service that truly makes a difference and shows why choosing Aptive means you can trust us to get it handled.
-Jasmine
Worst experience with a pest control…
Worst experience with a pest control company we’ve ever had. Lied to us to get us to sign a contract then never let us know when they were coming. Always came when we were gone and only did the front of the house because nobody was there to let them in the backyard or inside the house. Continually asked them to let us know when they were coming so one of us could be there and they never did. Always just stuck a sticker on the door that they had already come. Terrible customer service. Literally couldn’t wait to be out of the contract and back to our regular guy from before who actually gives a crap. We tell everyone we know to stay away from you guys and will continue to do so
March 15, 2026
Reply from Aptive Pest Control - Orlando
Hi Katie,
Thank you for taking the time to share this feedback. This is not the kind of experience we want anyone to have with Aptive, and it’s clear we missed the mark when it came to communication and setting proper expectations.
We understand how important it is to know when your service is scheduled, especially when access to certain areas of the home is needed. Showing up without clear notice and not being able to fully complete the service is not how we want things handled, and we can see how that led to such a negative experience.
We’d really like the opportunity to look into this further and make things right where we can. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and see how we can best assist.
We do appreciate you giving Aptive a try, and we’re sorry we didn’t deliver the level of service you were expecting.
-Jasmine
Subpar service at best
I’ve been a customer for over 5 years, and unfortunately, my experience has consistently fallen below expectations.
The most concerning issue is that it took this company over 2 years to properly identify and address a pest problem I was dealing with. That level of delay shows a lack of expertise and urgency that no homeowner should have to deal with.
On top of that the service quality has been inconsistent at best. When technicians do show up, they often come across as disengaged and unprofessional and the actual service provided feels rushed and subpar. There’s no sense of care or attention to detail.
Scheduling has been another ongoing frustration. Due to my work schedule I’ve clearly communicated multiple times that I can only accommodate weekend appointments. Despite repeated assurances that my account is properly notated, they continue to schedule weekday visits forcing me to constantly call and correct their mistakes. It’s inefficient and shows a lack of internal communication.
Most recently, my monthly bill was increased without any prior notice or approval which is unacceptable. Transparency and trust are critical in any long-term service relationship and this completely undermined both.
After years of giving this company chances to improve, I can confidently say the service, communication, and professionalism have not met a reasonable standard. I would strongly encourage others to carefully consider their options before committing.
March 15, 2026
Reply from Aptive Pest Control - Orlando
Hi Derek,
Thank you for taking the time to share such detailed feedback. We hear you, and it’s clear that your experience with Aptive has not met the level of service we aim to provide. We sincerely regret that delays, inconsistent service, scheduling challenges, and billing issues have caused frustration over the years.
At Aptive, our goal is to make sure every service is handled thoroughly, professionally, and with care. Clearly, we fell short in your case. Your concerns around communication, attention to detail, and transparency are being taken seriously, and we would like the opportunity to review your account and see how we can address these issues.
Please reach out to us directly at socialmedia@goaptive.com so we can discuss your experience further and work toward a solution that ensures your concerns are properly handled. We truly appreciate your long-term support and hope we can regain your trust.
-Jasmine
Reply from Aptive Pest Control - Orlando
Hi Sheila,
Thank you for sharing your experience! We’re thrilled to hear that Hope provided knowledgeable and personable service.
At Aptive, we take pride in making sure every visit is handled with expertise and care, so our customers feel confident in the results. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
Excellent service
March 13, 2026
Reply from Aptive Pest Control - Orlando
Hi Jim,
Thank you for your feedback! We’re thrilled to hear you had an excellent experience with Aptive.
Providing thorough, reliable service and making sure everything is handled the right way is what we strive for with every visit. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
I have had Aptive for 6 years now.
I have had Aptive for 6 years now.
They have been listening to my needs for years. No matter how many times I would call in the beginning for a revisit. They even call to ensure that everything is ok. The portal is great to monitor & schedule appointments on MY TIME vs others. If I tell them an issue, they work to get the corrected. Those that have been to my house is very respective of my space & ensure they answer all my questions.
March 19, 2026
Reply from Aptive Pest Control - Orlando
Hi Michelle,
Thank you for trusting Aptive for the past six years! We’re thrilled to hear our team has been attentive to your needs and that our service portal makes scheduling convenient for you. We take pride in making sure every pest concern is fully handled, from revisits to answering all your questions, while respecting your home and time. Your continued trust means a lot, and we’re always here to ensure any future issues are handled with the same care and attention.
-Jasmine
Flakey and untrustworthy
Their technicians who are accountable and do their job are wonderful. I have very few issues, and if something needs revisiting, the response is free and "prompt." Whether they actually show up, thats a whole other story.
Sugar ants and wasps are elusive to the majority of their efforts. Whatever dust they changed to is wholly ineffective on the wasps. With the sugar ants, they refused to listen to where I said the intrusion was happening, and just put bait wherever they felt like.
The majority of Technicians will typically cancel last minute or lie about having serviced the home if you aren't there to watch them. You can tell, because easy to reach wasp nests will still be hanging and/or granules won't be present on ant hills, etc. The reliable techs are very diligent.
I never had a roach/palmetto until Aptive bought out the company I was with. Additionally, the pricing is quite high.
March 15, 2026
Reply from Aptive Pest Control - Orlando
Hi Deena,
Thank you for taking the time to share such detailed feedback. We genuinely appreciate hearing both the positives and the areas where we need to improve. I’m glad to hear that some of our service professionals have been diligent and responsive, our service professionals work hard to provide thorough care, and it’s great to know those efforts are noticed.
At the same time, I completely understand your frustration with missed appointments, inconsistent service, and challenges with specific treatments like sugar ants and wasps. That is not the standard Aptive aims to provide, and your comments will be shared with our leadership team to help identify gaps and improve both training and follow-up processes.
We want every customer to feel confident that their home is protected, and your feedback is invaluable in helping us get there. Please feel free to reach out to us directly at socialmedia@goaptive.com so we can review your account, discuss your concerns in detail, and work toward a solution that ensures your home is properly cared for. We truly appreciate your honesty and the opportunity to continue improving our service.
-Jasmine
They do a good job
They do a good job, customer service is great and love the txt message before tech arrives.
March 13, 2026
Reply from Aptive Pest Control - Orlando
Hi Terri,
Thank you for sharing your feedback! We’re thrilled to hear that you’re happy with the quality of our work and our customer service. It’s great to know that our text notifications before the service professional arrives help keep you informed. At Aptive, we strive to provide effective pest control combined with clear communication, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Good Communication and Performance.
The have been very good at communicating and have done everything I asked.
March 12, 2026
Reply from Aptive Pest Control - Orlando
Hi Nancy,
Thank you for sharing your feedback! We’re glad to hear that our team has been communicative and responsive to your requests. At Aptive, we strive to provide reliable, effective pest control while ensuring every customer feels heard and supported, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
MY SERVCE TECHNICIAN JONATHAN
MY SERVCE TECHNICIAN JONATHAN, ALWAYS DOES A THOROUGH JOB. HE IS VERY KNOWLEDGEABLE AND PROFESSIONAL
March 9, 2026
Unprompted review
Reply from Aptive Pest Control - Orlando
Hi Francis,
Thank you for taking the time to share your experience! We’re thrilled to hear that Jonathan consistently provides thorough, knowledgeable, and professional service. At Aptive, we take pride in our service professionals and the care they bring to every visit, and it’s wonderful to know his efforts are making a difference for you. We truly appreciate you choosing Aptive and trusting us to protect your home!
-Jasmine
Customer service will do the very best to assist
I called for a return visit before the scheduled time and the office/customer service did their best to accommodate me.
March 3, 2026
Reply from Aptive Pest Control - Orlando
Hi Maggy,
Thank you for sharing your feedback! We’re glad to hear that our office and customer service team were able to accommodate your request for a return visit.
At Aptive, we strive to be responsive and flexible to meet our customers’ needs while ensuring your home stays protected. We truly appreciate you being part of the Aptive family and for trusting us to keep your home comfortable and safe.
-Jasmine
They listen to you and cover what you…
They listen to you and cover what you need and also covers everything you expect.
March 5, 2026
Reply from Aptive Pest Control - Orlando
Hi David,
Thank you for sharing your feedback! We’re thrilled to hear that your Aptive service team listens carefully, addresses your specific needs, and covers everything you expect. Providing thorough, attentive service while making sure our customers feel heard is at the heart of what we do. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
The technician that came out was very…
The technician that came out was very knowledgeable and interested in addressing our pest control needs.
February 26, 2026
Reply from Aptive Pest Control - Orlando
Hi John,
Thank you for sharing your feedback! We’re thrilled to hear that the Aptive service professional who visited your home was knowledgeable and attentive to your pest control needs. Providing thorough, personalized service is a priority for our team, and it’s always rewarding to know that effort is recognized. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
That it's not about money all the time but service
Service was great, did an outstanding job
February 25, 2026
Reply from Aptive Pest Control - Orlando
Hi Jake,
Thank you for sharing your feedback! We’re thrilled to hear our team delivered outstanding service and focused on providing value, not just the cost. At Aptive, protecting your home and giving you peace of mind is our top priority, and your kind words mean a lot to our team. We truly appreciate you choosing Aptive.
-Jasmine
Nabile was very helpful and answered…
Nabile was very helpful and answered all my questions! Thank you!!
February 28, 2026
Reply from Aptive Pest Control - Orlando
Hi Connie,
Thank you for sharing your experience! We’re thrilled to hear that the service professional was able to assist you and answer all of your questions. At Aptive, we pride ourselves on providing knowledgeable and helpful service, and it’s wonderful to know our team is making a positive impact.
We truly appreciate your trust in Aptive and look forward to continuing to provide the reliable, professional service you expect.
-Jasmine
Hope was very thorough in explaining…
Hope was very thorough in explaining the process and showed professionalism
while she was here on the 26th.
February 28, 2026
Reply from Aptive Pest Control - Orlando
Hi Arthur,
Thank you for sharing your experience! We’re glad to hear that Hope was thorough in explaining the process and demonstrated professionalism during her visit. At Aptive, we take pride in providing knowledgeable, courteous, and reliable service so our customers feel confident in their pest control plan.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.
-Jasmine
Repeated comments to technicians to…
Repeated comments to technicians to remove wasps nest on soffits promised it would be sorted he leaves with saying bye then check and still 3 nests are present growing monthly once my term is over in April will not be renewing
February 19, 2026
Reply from Aptive Pest Control - Orlando
Hi Sam,
Thank you for sharing this feedback. I can understand how frustrating it must be to repeatedly point out the wasp nests on your soffits, be told it would be taken care of, and then continue to see them still there and growing. That’s not the follow through we expect from our service.
At Aptive, our goal is to give you peace of mind after each visit, not leave you double checking the work and feeling unheard. If nests were noted and not fully removed, that’s something we need to address directly.
We’d really appreciate the opportunity to make this right before your term ends in April. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can review your account, connect with your local team, and ensure those nests are properly handled. If needed, we can also schedule a follow up service within an available time frame that works best for you.
Your feedback matters, and we want your experience with Aptive to reflect the level of care and thoroughness we strive to provide.
-Jasmine
The technician
The technician, Julius, was very good. He told me I should be receiving service monthly for insect control and he would tell the office to call me regarding this issue, but as to date, no one has called.
February 18, 2026
Reply from Aptive Pest Control - Orlando
Hi there,
Thank you for taking the time to share this feedback. We’re so glad to hear that Julius provided a great experience and took the time to communicate clearly with you. At Aptive, our service professionals truly aim to be thorough and helpful, and it’s great to know he made that impression.
That said, I can understand how frustrating it is to be told you’d receive a follow-up call and then not hear from anyone. Clear communication matters, especially when it involves your service schedule.
We’d like to look into this right away to see what happened and make sure you get the clarity you were expecting regarding monthly insect control. Please reach out to us at socialmedia@goaptive.com with your account details, and we’ll review your plan and follow up promptly.
Thank you for choosing Aptive. We appreciate you being part of our community and the opportunity to make this right.
-Jasmine
Excellent tech..Please always send him.
My tech was very thorough and addressed all my concerns quickly.
February 15, 2026
Reply from Aptive Pest Control - Orlando
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that your service professional was thorough and addressed all of your concerns promptly. At Aptive, we take pride in providing attentive, effective service that gives our customers confidence in the protection of their homes. We truly appreciate you choosing Aptive and allowing us the opportunity to care for your home.
-Jasmine
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