I've been a customer of Aptive for over 10 years. The professionals that. come to our home are friendly and willing to listen to any pest issues we may have, plus they will come out anytime outside o... See more
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See what reviewers are saying
Courteous and efficient staff that work around our needs and inform us of potential issues so we are never disturbed by unwanted guests. Justin was great!
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Scheduling service is a problem. The company sets an appointment & sends an email or text telling you what day but no time window. I have called and complained several times because I need the time at... See more
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Yesterday the termite inspector came to check the stations at my home. He didn't have a record of all the stations particularly inside my home. He opened and monitored activity in his annual visit.... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5450 E Washington St, Ste 1, 85034, Phoenix, AZ, United States
- 16232679696
We overthink pests so you don't have to.
4.3
Excellent
113 reviews
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Still have ants all over after last…
Still have ants all over after last visit. The spray isn’t working.
May 29, 2025
Reply from Aptive Pest Control - Phoenix
Hi Michael,
Thank you for sharing your experience — we’re really sorry you’re still seeing ants after your last service. At Aptive, we’re passionate about delivering results that make your home comfortable, and we know it’s frustrating when that’s not yet the case.
Ant infestations can be persistent, and sometimes it can take a follow-up treatment to break their lifecycle and fully resolve the issue. We’d appreciate the opportunity to make this right by sending a service professional back out to address the activity you’re seeing.
Please reach out directly at socialmedia@goaptive.com and we’ll make sure you’re taken care of. Your satisfaction is really important to us, and we’re committed to getting it right.
-Jasmine
Great Customer Service
The young man made sure we were home and then asked us if we were having any problems with pests. He treated the exterior of our home very well. We were very pleased.
May 25, 2025
Reply from Aptive Pest Control - Phoenix
Hi John,
Thank you for sharing this thoughtful review! We love hearing that your service professional took the time to personally check in and make sure everything was addressed before getting started. That kind of care and attention is exactly what we aim for at Aptive, and we’re so glad it showed during your visit. We’re grateful to have you in the Aptive family and appreciate the chance to help protect your home with every service!
-Jasmine
Reply from Aptive Pest Control - Phoenix
Hi Lynn,
Thank you for sharing your kind words! Being punctual, friendly, informative, and efficient is exactly how we strive to serve every Aptive customer. It’s fantastic to hear our team is hitting the mark for you. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide service you can rely on.
-Jasmine
They listen to my concerns
They listen to my concerns. Very thoughtful of my property and plants. They are very professional at all times.
May 16, 2025
Reply from Aptive Pest Control - Phoenix
Hi Kate,
Thank you so much for sharing your experience! At Aptive, listening to your concerns and treating your property and plants with care is something we take very seriously. We’re glad our team’s professionalism and thoughtfulness stood out to you. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the care it deserves.
-Jasmine
I’m satisfied
The staff and employers
Job well done. Kind, helpful and caring.
Thank you for keeping the amount reasonable so it’s affordable for us.
May 22, 2025
Reply from Aptive Pest Control - Phoenix
Hi Wilma,
Thank you so much for your thoughtful review! We’re truly grateful to hear that our team’s kindness, helpfulness, and care have made a positive difference for you. At Aptive, we work hard to provide effective pest control that’s not only thorough but also affordable because we believe everyone deserves peace of mind in their home.
We’re honored to have you as part of the Aptive family and look forward to continuing to serve you. If you ever need anything, don’t hesitate to reach out!
-Jasmine
These guys are great
These guys are great. They communicate well, they work very fast, they are very knowledgeable on how to treat my home every time they return. And if I see any bugs in between treatments, they come back out and provide the same great service yet again.
May 9, 2025
Reply from Aptive Pest Control - Phoenix
Hi Theodore,
Thank you so much for sharing your experience! We’re thrilled to hear that our team’s communication, knowledge, and quick service have made a positive difference for your home. At Aptive, we truly believe that pest control is about more than just treatments—it’s about building trust and being there whenever you need us. Knowing you feel supported between visits means a lot to us. Thanks again for choosing Aptive and being a valued part of our neighborhood!
-Jasmine
A Professional Job
We've had a total of three treatments. Each time, the Aptive technician has arrived on schedule, has let us know by phone 20 or 30 minutes ahead of time, and done a professional job of applying the treatments. We've not actually seen pests other than ants, but we know they're in the area, and Aptive's treatments seem like a good precaution.
May 8, 2025
Reply from Aptive Pest Control - Phoenix
Hi Charles,
Thank you for trusting Aptive with your pest control needs! We're glad to hear our service professionals have been punctual and communicative -- it's important to us that you feel confident and informed every step of the way. Even when pests aren't visible, staying proactive is key, and we're happy to be helping you keep those ants and any other unwelcome guests at bay. We truly appreciate having you as part of the Aptive family!
-Jasmine
Aptive is consistently providing me with a bug free home.
Aptive is consistently providing me with reliable and thorough service. I rarely see a bug in my home.
May 12, 2025
Reply from Aptive Pest Control - Phoenix
Hi Ardella,
We love hearing that you’re seeing fewer bugs and feeling confident in the service we provide—that’s exactly the peace of mind we aim for. Consistency and thoroughness are huge priorities for us at Aptive, and it’s great to know that’s been your experience. Thank you for trusting us to protect your home—we’re so glad to have you as part of the Aptive family!
-Jasmine
Everyone at Aptive just makes it so…
Everyone at Aptive just makes it so easy. They are reliable, professional, and friendly.
May 5, 2025
Reply from Aptive Pest Control - Phoenix
Hi Carol,
It’s wonderful to hear how easy and seamless your experience has been with us! At Aptive, we truly believe pest control should feel effortless and dependable, and knowing our team has made that impression through their reliability, professionalism, and friendliness means the world. Thanks for letting us be a part of your home’s care—we’re grateful to have you in the Aptive family!
-Jasmine
This visit was a waste of my money and I'd like it refunded because I couldn't reschedule visit by email (your program defaulted my input). Techs did not identify the company name by called ID when t
This visit was a waste of my money and I'd like it refunded because I couldn't reschedule visit by email (your program defaulted my input). Did not identify the company name by ID when called before arriving, so I don't answer the call (this is a very common practice these days by scammers). Then didn't ring the doorbell on arriving, so I didn't get chance to talk to the new trainee person accompanied by a trainer about the problem area and it WAS NOT taken care of. I should not have to pay for this. Your automated program did not serve me well this time.
May 1, 2025
Reply from Aptive Pest Control - Phoenix
Hi Cherryl,
Thank you for taking the time to share your experience—and I’m really sorry to hear that this visit didn’t meet your expectations. It’s important to us at Aptive that you feel heard, supported, and fully taken care of during every visit, and it’s clear we missed the mark this time.
Not being able to connect with the team on arrival and missing the chance to go over your concerns is definitely frustrating, especially when you were expecting a more interactive experience. I understand how the lack of caller ID and issues with rescheduling by email only added to the inconvenience, and I want to make sure we make this right. Please reach out to us directly at socialmedia@goaptive.com to resolve this, including discussing a refund for the missed service.
We truly value having you as part of the Aptive community, and we’re committed to doing better moving forward.
-Jasmine
Reply from Aptive Pest Control - Phoenix
Hi Frank,
Thank you for your kind feedback! We’re so glad to hear you appreciate the communication we provide before and after each service. At Aptive, we want to make sure you’re always informed and comfortable throughout the process. If there’s anything else we can do to make your experience even better, don’t hesitate to let us know! We’re here to help!
-Jasmine
Really?
Termite guy showed up. I asked for him to text when done. I wanted to open garage for him to inspect. Never saw him from my back window to see if he was inspecting perimeter. Went outside 15 min later, no truck. He also promised pictures. Nothing….
April 29, 2025
Reply from Aptive Pest Control - Phoenix
Hi Jan,
Thank you for sharing your experience with us. We're really sorry to hear that your service didn't meet the expectations you had, especially regarding communication and follow-through. We understand how important it is to feel confident that the job is being done thoroughly, and it sounds like we missed the mark. We will certainly address this with the service professional and work on improving the clarity of communication and ensuring all promised follow-up actions are completed. We genuinely appreciate your feedback, and we'd love the opportunity to make it right. Please don't hesitate to reach out to us directly at socialmedia@goaptive.com if you'd like to discuss this further or if you need anything else from us. Thanks again for your time and understanding.
-Jasmine
Your rep contacted me prior to his…
Your rep contacted me prior to his visit to inquiry if I had any concerns. I did and he took care of it. My address is. 20374 N. 66th Av.,Glendale, AZ 85308
April 24, 2025
Reply from Aptive Pest Control - Phoenix
Hi Nancy,
Thank you for sharing your experience! We're so glad to hear that our service professional was proactive in reaching out and addressed your concerns. At Aptive, we're committed to making sure our customers are always heard and taken care of. We truly appreciate you being a part of the Aptive family!
-Jasmine
Your service person did not spray the…
Your service person did not spray the entire property as they usually do. i spoke with customer service and was told the charge would be reversed, that has not happened. I have had excellent service from you, don't screw it up now..please.
March 10, 2025
Reply from Aptive Pest Control - Phoenix
Hi Sandi,
Thank you for sharing your experience with us, and we truly appreciate your kind words about the service you've received in the past. We're really sorry to hear about the missed treatment and the delay in the charge reversal -- it's not the experience we want for our customers, especially when we've earned your trust.
We're looking into this right away to ensure the charge is reversed as promised. Please reach out to us at socialmedia@goaptive.com. We know how important it is to maintain the high standard of service you've come to expect from Aptive, and we're committed to making things right.
Thank you again for bringing this to our attention. We'll take care of this and make sure you're fully satisfied.
-Jasmine
I no longer have to worry about bugs
I no longer have to worry about bugs. They are long gone thanks to Aptive!
April 17, 2025
Reply from Aptive Pest Control - Phoenix
Hi Linda,
That's what we love to hear! We're so glad Aptive could help bring you that peace of mind -- comfort at home. Thanks for trusting us to take care of things, and for being a valued part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - Phoenix
Hi Bob,
Thank you so much for your feedback! We're thrilled to hear that our service professional was prompt, knowledgeable, and courteous. At Aptive, we take pride in providing excellent service, and it's wonderful to know we met your expectations. We appreciate you choosing us and look forward to continuing to service you!
-Jasmine
Reply from Aptive Pest Control - Phoenix
Hi Paul,
Thank you so much for your kind words! We are thrilled to hear that our products are working well in your yard. At Aptive, we pride ourselves on being reliable and delivering effective solutions. If you ever need anything or have any questions, we're always here to help!
-Jasmine
Very good communication with the Tech.
Very good communication with the Tech.
Please stop trying to schedule my appointments every 6 weeks. My contract states every 12 weeks
February 17, 2025
Reply from Aptive Pest Control - Phoenix
Hi Gary,
Thank you for your feedback! We're glad to hear that you had great communication with our service professional. We sincerely apologize for the scheduling confusion, and we can schedule your appointments out for you in advance to make sure this does not continue to happen moving forward. Your time and preferences are important to us, and we will ensure this is addressed for your future appointments. We truly appreciate having you as part of the Aptive neighborhood!
-Jasmine
Received notice that tech was on the…
Received notice that tech was on the way. Arrived on time. Tech very courteous.
March 12, 2025
Reply from Aptive Pest Control - Phoenix
Hi Janice,
Thank you for sharing your experience! We are so glad to hear that our service professional arrived on time and provided courteous service. At Aptive, we strive to make pest control easy and reliable, and it is great to know we met your expectations. We appreciate you being a part of the Aptive family!
-Jasmine
The Tech was at my home at 8 AM.
The Tech was at my home at 8 AM.
We've requested service after 10 AM always
March 18, 2025
Reply from Aptive Pest Control - Phoenix
We understand your frustration with the early arrival time, Ray. We strive to provide convenient service and always want to adhere to your scheduling preferences whenever we can. If there's anything we can do to improve your experience, please reach us at socialmedia@goaptive.com including your account details and we'd be happy to help!
-Alexis
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