Your technician always asks before arriving for the lawn and house treatment if there are any specific concerns we may have that he should focus on. After treatment is complete I receive photos of maj... See more
Company replied

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Your technician always asks before arriving for the lawn and house treatment if there are any specific concerns we may have that he should focus on. After treatment is complete I receive photos of maj... See more
Company replied
Anything you need and they will be there for you. My ants were gone in a day. The products they use are pet friendly, effective and all organic. Contacting them is effortless. I have the pro plan a... See more
Jake has come to our home multiple times over the past several years. He remembers the issues we discussed in the past and asks if they need to be addressed again. He also remembers discussions about... See more
Company replied
It does matter who comes to do your service some do a better job over others
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
500 Bursca Dr, Ste 502, 15017, Bridgeville, PA, United States

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Reply from Aptive Pest Control - Pittsburgh
No issue with insects in our home. Tech is always professional and asks if we have any issues.

Reply from Aptive Pest Control - Pittsburgh

Reply from Aptive Pest Control - Pittsburgh
The young man yesterday was friendly , helpful and thorough, unlike the previous man who came to spray for ants several weeks ago. That young man was not customer friendly, told me if I spray ants myself I should just STOP your service. only sprayed 1 time due to all over my kitchen counters till Adaptive got here. Think you need to train the Ant sprayer some customer service!

Reply from Aptive Pest Control - Pittsburgh
I did not give you a 5 star because Aptive doesn't tell you when they are coming. They just show up. The tech text messages you that they will be there in 20-40 minutes. We were not even home. We were headed out of town. They only did the outside. We wanted them to do the inside also. I think a little more notice on when they are coming would be very nice. I can not blame the tech. It is the office staff that needs to be more customer friendly. Normally they notify you what day they are going to be there. And give you a four hour window (8-12 or 12-4). That in my opinion is way to much of a window. If I did that to my clients I wouldn't have a business. I would give the tech's a 5 star. But your customer service stinks!
I can not wait to get out of this contract! I hope it is soon. By the way. You can't get out of your contract unless you pay a penalty. Real customer friendly!

Reply from Aptive Pest Control - Pittsburgh
No one showed up for the appointed time and we received no notification that they were not coming.

Reply from Aptive Pest Control - Pittsburgh
The tech provided the best service I have ever received from Aptive. She was so thorough realizing 'bug' season is just around the corner. I had inside done as well.

Reply from Aptive Pest Control - Pittsburgh
I own a business so my schedule is very full. I need interior spraying done when Aptiva comes. When I schedule my service I expect it to actually take place. They guys scheduled was so full that at 8pm in the evening he was still trying to get to me. I had to cancel. Rescheduled like I said is difficult with me schedule. Disappointed that my appt had been scheduled for a few months and you over booked my service tech so he never got to me on my scheduled day.

Reply from Aptive Pest Control - Pittsburgh

Reply from Aptive Pest Control - Pittsburgh
Every single time there is an abundance of kindness and how good of a job they do? They are killing it!

Reply from Aptive Pest Control - Pittsburgh
Our Technician, Ben, did a great job in making sure all the indoor and outdoor spaces were treated. He also set up new paper traps on each side of the garage door!

Reply from Aptive Pest Control - Pittsburgh
The person was very courteous and explained things well.

Reply from Aptive Pest Control - Pittsburgh

Reply from Aptive Pest Control - Pittsburgh
The technician always inquires as to if there are particular areas that need addressed or if there is additional attention that to certain areas. They are always efficient and thorough.

Reply from Aptive Pest Control - Pittsburgh
I haven't seen anything crawling or flying in my house. The spiders are gone from around the windows. I feel safer walking with my dog and playing outdoors knowing there are lots of tick carrying deer running through my yard.

Reply from Aptive Pest Control - Pittsburgh
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