I've been using Aptive for a few years and I'm continualy impressed with the quality of people who show up to preform the pest control. They are always professional, well spoken, in a clean uniform a... See more
Company replied

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I've been using Aptive for a few years and I'm continualy impressed with the quality of people who show up to preform the pest control. They are always professional, well spoken, in a clean uniform a... See more
Company replied
Timely, thorough service. The tech communicates well and arrives as stated. Willing to listen and address specific problems. Would give 5 stars for the service but it falls short on the callbacks tha... See more
Company replied
Our Aptive service provider was Will (I believe his name was Will or William) . He was amazing ! Thorough. Professional. Courteous. Kind. Patient. Dedicated. Tripple this guy's salary because he... See more
Company replied
Our technician, Tucker, is a 10 out of 10, in his attention to detail and he strives to make us very satisfied, but he is limited in what he can do for our area in Stansbury Park, UT. We are located a... See more
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Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
469 Century Drive West, 84123, Murray, Utah, United States

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I appreciate the details and pics of the services provided. The post service instructions are helpful.

Reply from Aptive Pest Control - Salt Lake City
Aptive does a great job understanding my pest control needs and adapting as the seasons change. I highly recommend them.

Reply from Aptive Pest Control - Salt Lake City
Our experience was excellant.
We had a concern and it was promptly addressed.
The technician was polite and thorough!
So far, I'm impressed.

Reply from Aptive Pest Control - Salt Lake City
Wilson was great in all ways! Friendly, timely, & thorough! Thanks again!

Reply from Aptive Pest Control - Salt Lake City

Reply from Aptive Pest Control - Salt Lake City

Reply from Aptive Pest Control - Salt Lake City

Reply from Aptive Pest Control - Salt Lake City

Reply from Aptive Pest Control - Salt Lake City
Thanks once again for listening and following through on our pest needs

Reply from Aptive Pest Control - Salt Lake City
Technician was helpful, courteous and thorough. He did everything we asked him to do.

Reply from Aptive Pest Control - Salt Lake City
Jake was awesome! He took the time to listen and explain what he was doing.

Reply from Aptive Pest Control - Salt Lake City
Tech was fantastic, hoping that the actual product will work.
Depending on time of year the product they use works. They are great about coming out for retreatment if there is an issue.

Reply from Aptive Pest Control - Salt Lake City
I've been using Aptive since I moved into my house in 2022 and they are great. The solved the hornet issue I had when I moved in and haven't not had any bug issues since.

Reply from Aptive Pest Control - Salt Lake City
I love the technicians that come & they communicate and do a wonderful job. The only thing I would like better with Aptive is the ability to schedule additional visits. When I call try to purchase an additional one time visit, no one knows how to handle it. I get many calls trying to open an account.

Reply from Aptive Pest Control - Salt Lake City

Reply from Aptive Pest Control - Salt Lake City
I asked for extra treatment for pill bubg around the pool area. It doesn’t seem like it was done. I hav a lot of pill bugs in my pool and on the cover. I also have tons of ants all over my peach tree. I need someone to come back and treat around the base of the tree and also treat around the pool extensivelt

Reply from Aptive Pest Control - Salt Lake City
I really liked my technician so this is no reflection on him. My reason for only 2 stars is the scheduling and communication. I’ve had appointments, waited all day since my time frame was 8am-5pm (which in and of itself is ridiculous) and then had no shows or they come after 5pm and I’ve left after staying home all day long. They do reach out 30 minutes before arriving but I can’t for the life of me understand why they cannot give a smaller time window for a scheduled appointment. When I try communicating through text, I select the option to have a customer service rep contact me “soon.” The response tells me “thanks for my patience” and then their idea of “soon” is the next day many hours later when I’m not near my phone. Since I don’t see their message, it defaults to “let us know if you need help with anything” by responding with a number which then tells me a CS representative will be contacting me soon. It’s so bad. How can they not figure this out?
And we’ve had lots of spiders inside our home this year. I’m having a followup service because they are still showing up. I left a great company because I was told Aptive is the best. I’m definitely second guessing my decision.

Reply from Aptive Pest Control - Salt Lake City
This company really seems to care about their customers. When the guy came out to spray my yard, he listened to any details I had for him and immediately and thoroughly did what I asked. The 3 times they have come out so far, they've done a great job, and I have noticed a stark decline in bugs: specifically grasshoppers, wasps, and ants.
This is an effective 5-star service, if you ask me!
I've had other services in the past and did not have the same positive results.
I'm very pleased and feel like my money was well spent!

Reply from Aptive Pest Control - Salt Lake City
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