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Aptive Pest Control - Salt Lake City Reviews 

88
TrustScore 4.5 out of 5

4.4

469 Century Drive West, 84123 Murray, Utah, US


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Rated 5 out of 5 stars

I've been using Aptive for a few years and I'm continualy impressed with the quality of people who show up to preform the pest control. They are always professional, well spoken, in a clean uniform a... See more

Company replied

Rated 4 out of 5 stars

Timely, thorough service. The tech communicates well and arrives as stated. Willing to listen and address specific problems. Would give 5 stars for the service but it falls short on the callbacks tha... See more

Company replied

Rated 5 out of 5 stars

Our Aptive service provider was Will (I believe his name was Will or William) . He was amazing ! Thorough. Professional. Courteous. Kind. Patient. Dedicated. Tripple this guy's salary because he... See more

Company replied

Rated 4 out of 5 stars

Our technician, Tucker, is a 10 out of 10, in his attention to detail and he strives to make us very satisfied, but he is limited in what he can do for our area in Stansbury Park, UT. We are located a... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Salt Lake City

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 469 Century Drive West, 84123, Murray, Utah, United States

  • 13852339312
Promotion box for Aptive Pest Control - Salt Lake City

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

88 reviews

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4.4

All reviews

(88)

26,609 reviews in the last 12 months

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Rated 5 out of 5 stars

Tech did a great a great service even…

Tech did a great a great service even wee was not home. Take photos and explained what he did. Thank You

July 15, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Bob,

Thank you for the kind review! We’re so glad to hear that your service professional delivered a great experience—even while you weren’t home. Providing clear communication, detailed updates, and peace of mind is what we strive for at Aptive.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and consistency.

-Jasmine

Rated 5 out of 5 stars

Wasp Control

I had Aptive come out to spray for Yellow Jacket bees that were inside our block wall and they also set some traps. The bees are now gone and have not come back. So glad to get them out of our yard!

July 17, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi David,

Thank you for sharing your experience! We’re so glad to hear that our team was able to effectively remove the Yellow Jackets from your yard and give you peace of mind. At Aptive Environmental, safely addressing these kinds of issues while protecting your home and family is our top priority.

We appreciate you being part of the Aptive family and look forward to continuing to provide the pest protection you can count on.

-Jasmine

Rated 5 out of 5 stars

mosquito abatement

not home when applied

July 8, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Jane,

Thank you for your feedback. We understand that sometimes treatments need to be done when homeowners aren’t present, and our team strives to ensure every service is thorough and effective regardless. If you ever have specific concerns or need to discuss your service details, please don’t hesitate to reach out to us.

We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and professionalism.

-Jasmine

Rated 5 out of 5 stars

Friendly technician and very thorough.

Friendly technician and very thorough.

July 8, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Michelle,

Thanks so much for sharing your experience! We're thrilled to hear your service professional was both friendly and thorough—two qualities we truly value at Aptive. Delivering detailed, attentive service while making our customers feel comfortable is what we aim for every visit. We appreciate you being a part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Rated 5 out of 5 stars

I love that I've seen very little bugs

I love that I've seen very little bugs. These guys take really good care of us and always clean any cobwebs they might see.

July 1, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Brandy,

Thank you for sharing your experience! We’re so glad to hear that you’ve noticed fewer bugs and that our team’s attention to detail—like clearing cobwebs—makes a difference in your home. At Aptive, caring for your home inside and out is a top priority, and we truly appreciate the trust you place in us. We look forward to continuing to protect your home and provide the care you deserve.

-Jasmine

Rated 3 out of 5 stars

I'm not seeing a huge difference after…

I'm not seeing a huge difference after treatments recently. I still see spiders and their webs on my patio furniture and the surroundings.

June 15, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi there,

Thank you for sharing your experience with us. We’re sorry to hear you haven’t seen the level of results you expected—especially when it comes to lingering spiders and webs around your patio area. At Aptive, our goal is to provide noticeable, lasting protection, and we know how frustrating it can be when pests are still showing up after treatment. We’d love the opportunity to revisit and reassess your service to make sure you’re getting the full benefit of your plan. Please feel free to reach out at socialmedia@goaptive.com. Your satisfaction matters to us, and we’re here to make it right.

-Jasmine

Rated 1 out of 5 stars

Very expensive

They are very expensive and charge you every month whether they preform a service or not a big rip off in my opinion

June 12, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Todd,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with Aptive hasn’t met your expectations. Our goal is to provide consistent, high-quality pest control through a year-round service plan that includes both scheduled treatments and free re-services anytime you notice activity between visits. We understand that value and transparency are important, and we’d like to take a closer look at your account to ensure everything is aligned with what was promised. If you're open to it, we’d appreciate the chance to connect directly and make this right for you. Please reach out to us at socialmedia@goaptive.com. Thank you again for being part of the Aptive family—we truly value your voice.

-Jasmine

Rated 5 out of 5 stars

They do a great job and able to answer…

They do a great job and able to answer my questions.

May 28, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Christine,

Thank you for your kind words! We’re glad to hear that our team is doing a great job and providing answers to your questions. At Aptive, clear communication and thorough service go hand in hand to give you peace of mind.

We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and expertise.

-Jasmine

Rated 5 out of 5 stars

Reliable and Professional Service

My experience with Aptive has been very positive. The techs are friendly, knowledgeable, and clearly explain the treatments they provide. I'd recommend Aptive to others looking for dependable pest control.

May 20, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Missy,

Thank you so much for sharing your experience with us! We’re thrilled to know that you’ve had such a positive journey with Aptive—from the friendly, knowledgeable service professionals to the clear communication about treatments. It means a lot that you'd recommend us to others. We’re proud to help protect your home, and we're grateful to have you as part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

We appreciated that Derek even returned…

We appreciated that Derek even returned to our home to do some places my husband needed done when we didn't hear him knock on our door.

May 8, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Doug,

Thank you so much for taking the time to share your experience! We're so glad to hear that Derek went the extra mile to make sure your needs were fully addressed. At Aptive, we pride ourselves on providing service that truly cares about the details and your peace of mind. It’s great to know that Derek’s dedication made a difference. We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to help protect your home!

-Jasmine

Rated 5 out of 5 stars

Great Pest Control Co.

My tech is awesome and reliable.

April 30, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Jean,

Thank you so much for the great feedback! We're thrilled to hear that your service professional has been awesome and reliable. At Aptive, we pride ourselves on providing top-notch service, and it’s fantastic to know we’ve lived up to that for you. We truly appreciate having you as part of our neighborhood, and we're here for you anytime you need us!

-Jasmine

Rated 5 out of 5 stars

Great customer service and friendly…

Great customer service and friendly employees

May 6, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Jackie,

Thank you so much for your kind words! We’re thrilled to hear that you've had great experiences with our customer service and that our team has been friendly and helpful. At Aptive, we’re dedicated to providing not only effective pest control but also a positive experience every step of the way. We truly appreciate your trust in us and look forward to continuing to serve you!

-Jasmine

Rated 5 out of 5 stars

Great service and communication

Been using Aptive for several years and I love the professionalism and excellent communication of the service techs. I have been virtually bug free and love it!

April 29, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Dawn,

Thank you so much for your kind words and for being a loyal Aptive customer. We're thrilled to hear that our team's professionalism and communication have made such a positive impact. It's great to know that you've been comfortable -- that's what we love to hear! We appreciate your continued trust in Aptive, and we're excited to keep delivering top-notch service for you.

-Jasmine

Rated 5 out of 5 stars

Very professionals and friendly.

Very professionals and friendly.

April 9, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Lupe,

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team. At Aptive, we pride ourselves on being both professional and friendly, and we're so glad that showed during your service. We truly appreciate your feedback and look forward to continuing to serve you!

-Jasmine

Rated 5 out of 5 stars

Always nice and professional

Always nice and professional. They know all about the pesticide they are using and make sure we are happy.

April 11, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Frances,

Thank you so much for the kind words! We're so glad to hear that you've had such positive experiences with our team at Aptive. It means a lot to know our service professionals professionalism and knowledge help you feel confident and cared for. Your happiness is always our top priority, and we're grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Great customer service

Great customer service.

April 3, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Elizabeth and Chris,

Thank you so much for your feedback! We're so glad to hear you had a great experience with our customer service team. At Aptive, we strive to provide the best possible service and make every interaction as positive as we can. We truly appreciate your support and look forward to continuing to service you!

-Jasmine

Rated 1 out of 5 stars

We found another wasp nest after you…

We found another wasp nest after you sprayed for them.

April 10, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Dan and Janice,

Thanks for sharing this with us. We're sorry to hear another wasp nest popped up after your service -- those can be tricky and persistent! At Aptive, we want to make sure you feel completely taken care of, so please don't hesitate to reach out to us at socialmedia@goaptive.com. We'll be happy to come back and take a closer look. We truly appreciate you being part of the Aptive neighborhood, and we're here to help however we can!

-Jasmine

Rated 5 out of 5 stars

Top notch service!

Michael understood our needs and gave us above and beyond service! I would recommend Aptive to anybody, they do an amazing job keeping the bugs away.

April 10, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Jake & Hailee,

Thank you so much for the amazing review! We're thrilled to hear that Michael went above and beyond to take care of your needs -- that kind of service is what we strive for every day at Aptive. It means a lot to know you'd recommend us, and we're so glad to be keeping your home comfortable. We truly appreciate having you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Haven't had any bugs in the house since…

Haven't had any bugs in the house since we bought it new in 2015. Can't get any better than that!

April 1, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Ron,

That is amazing to hear! A comfortable home is the best kind of home, and we are so glad you have had such a great experience. Thanks for sharing -- we appreciate you being a part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Great service!

The service professional was courteous and did a thorough job on my home. He completed everything I asked him to and even left me some sticky traps to replace the old ones.

March 28, 2025
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Reply from Aptive Pest Control - Salt Lake City

Hi Tiffany,

Thank you so much for your feedback! We are thrilled to hear that our service professional was courteous and thorough in addressing your needs. At Aptive, we pride ourselves on going the extra mile to ensure your customers are satisfied, and we are happy to know that our service professional took great care in replacing the sticky traps as well. We appreciate you being a part of the Aptive neighborhood and look forward to continuing to service you!

-Jasmine

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