Aptive has provided good service for many years, but things have gone downhill with the last two visits. The two technicians that showed up were here for less than 15 minutes. Instead of speaking wit... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Aptive has provided good service for many years, but things have gone downhill with the last two visits. The two technicians that showed up were here for less than 15 minutes. Instead of speaking wit... See more
Company replied
SPENCER your Technician IS THE GREATEST!!! His attention to detail and thoroughness is awesome and befits the highest professional standards !!! As far as Aptive itself I rate you a ZERO STARS. Re... See more
Company replied
They arrive on a set schedule, I never need to worry about schedule times, They take care of business wether I'm home or not, seamless routine. Before I started with Aptive, my covered back deck was... See more
Company replied
Brian is a very friendly, professional and knowledgeable technician. He did a very thorough job serving my home. I would like to have Brian service my home whenever it’s needed. He is an asset to... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
917 134th St. S.W., Suite A-6, 98204, Everett, WA, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When I contacted Aptive about a follow up visit (because of some rodent activity I observed in the garden), a technician was quickly scheduled and visited my home. The technician arrived at the beginning of the four hour visit window and walked through the garden with me and explained his conclusions and advice.

Reply from Aptive Pest Control - Seattle
My technician arrived promptly and kept me informed throughout the entire process. Over the past year, I’ve noticed a clear decline in the number of pests around my home

Reply from Aptive Pest Control - Seattle
Tech was great and performed complete service and explained their observations. Dinged one star for the cost, as it is quite high.

Reply from Aptive Pest Control - Seattle

Reply from Aptive Pest Control - Seattle
People are courteous and in all the years we’ve done business with them, never had a problem with pests.

Reply from Aptive Pest Control - Seattle
Great communication. Technicians are skilled and knowledgeable about what they are working with and the best practices.
Always let us know when they are scheduled to come and the techs let us know when they will arrive. They then send pictures and let us know they are have finished.
Very polite techs also.

Reply from Aptive Pest Control - Seattle
They didn’t explained terms properly and got me in 24 month contract. My understanding was that I pay for every visit whereas they have monthly subscriptions regardless if you get pest services in that month. On top of that they have very high cancellation charges. I’m planning to pay cancellation charges and break contract. There services are mediocre as well. Every week someone new comes and staff doesn’t seem that expert in pest services either.

Reply from Aptive Pest Control - Seattle
The individuals are professional and knowledgeable. Sometimes the local office is difficult to reach this hard to make changes if needed. Otherwise they are great.

Reply from Aptive Pest Control - Seattle
Good proactive communication and follow up with report right after.

Reply from Aptive Pest Control - Seattle
I've had Aptive Pest Control servicing my yard and home for a few months now. I've found them to be very professional and thorough. They always let me know when they are going to be here, when they arrive and when they are through. They take pictures of areas treated and send them to me. I've had other pest control companies in the past but this company is the best so far.

Reply from Aptive Pest Control - Seattle

Reply from Aptive Pest Control - Seattle
Our service person Rennae was fantastic. She did a great job!

Reply from Aptive Pest Control - Seattle
Every technician we have come by have been helpful and respectful. We appreciate the updates and pictures that are shared at every visit. The service has been consistently above average.

Reply from Aptive Pest Control - Seattle
We really appreciate the professionalism and knowledge of the Aptive technician and their friendliness.

Reply from Aptive Pest Control - Seattle
Keep in touch, makes it so nice
Sending pictures after the work is done is a bonus to the great service

Reply from Aptive Pest Control - Seattle
Staff give advance warning when they’re on their way, always check to see if there are any specific needs or issues, and thoroughly document what they did if I’m not home. Everyone has been helpful and customer-oriented. Price is competitive and a good value.

Reply from Aptive Pest Control - Seattle
Simple appointments where I don’t have to be home. Friendly technician. Effectively keeps ants and spiders at bay.

Reply from Aptive Pest Control - Seattle
two days after our most recent treatment, we had ants again in the cabinet next to the oven, after not having any seen any there in over a month.

Reply from Aptive Pest Control - Seattle
Once again Junior was on-time, professional and communicated very well with that was planned and what he did.

Reply from Aptive Pest Control - Seattle
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.