They arrive on a set schedule, I never need to worry about schedule times, They take care of business wether I'm home or not, seamless routine. Before I started with Aptive, my covered back deck was... See more
Company replied

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They arrive on a set schedule, I never need to worry about schedule times, They take care of business wether I'm home or not, seamless routine. Before I started with Aptive, my covered back deck was... See more
Company replied
Brian is a very friendly, professional and knowledgeable technician. He did a very thorough job serving my home. I would like to have Brian service my home whenever it’s needed. He is an asset to... See more
Company replied
Hi, last year we had a real problem with yellowjackets, and my husband was bitten. The past service visit, I asked for traps, and I was told that you would get them a day after my last service day. In... See more
Company replied
The person who arrived did all he could. However, I had asked to be rescheduled as I was in Arizona that week. But they did not listen and he came and could not do the entire yard. My back gate is l... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
917 134th St. S.W., Suite A-6, 98204, Everett, WA, United States

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I was not at home when our Aptive representative came. He/She had sent sufficient communications before coming but the Jewish holiday's kept me off phone and computer. My wife was home and she said he/she was competent and efficient. He/She sent post application pictures that were without titles or explanations so it was hard for me to understand exactly where he had sprayed but I assume it was comprehensive.

Reply from Aptive Pest Control - Seattle
Great communication before, during & after. Text notifications, in person check in, text w/photos after. Appreciate the text reminder several days ahead of upcoming appointment and ability to reschedule appointment online.

Reply from Aptive Pest Control - Seattle
Removed the dead rat and renewed sticky traps.

Reply from Aptive Pest Control - Seattle
The gentleman was very helpful and listened to everything about our property. He treated us with respect. We enjoy having less pests

Reply from Aptive Pest Control - Seattle
Great customer service. The people they send to service my house are always helpful and friendly and thorough

Reply from Aptive Pest Control - Seattle
Aptive and their technicians are always going above and beyond client satisfaction. Their communication prior to your appointment and after they are finished, is phenomenal!

Reply from Aptive Pest Control - Seattle
Aptive’s communication is excellent…always know when they are coming, what they did, what they found at my home, including pictures. I have not had any issues at all with pests since hiring APTIVE.

Reply from Aptive Pest Control - Seattle
The service has been excellent! No smelly chemicals -most times I cannot tell Aptive has been to my house at all. But the lack of bugs of almost any kind is proof enough for me! The techs are always friendly and professional.

Reply from Aptive Pest Control - Seattle
I continued to have yellow jackets around and either voles or moles, one simple call got them back. Everything seems fine now

Reply from Aptive Pest Control - Seattle

Reply from Aptive Pest Control - Seattle
We have always had good service from Aptiv. Always on time and efficient.

Reply from Aptive Pest Control - Seattle
I followed the technician around my home during the second exterior treatment and noticed they were skipping areas for no apparent reason. I had to ask the technician to go back and treat the missed areas. The application method for treating the soffits (intersection of the wall and roof) consisted of standing in one place and flinging the pesticide. This method left significant areas untreated. When asked about this method, the response was This is way we are supposed to do it. The following month I noticed spiders on the walls so I requested a retreatment. I received email notices stating the date for the retreatment but no time window. When the technician arrived I told them about the deficiencies of the previous treatment. He told me the treatment was performed in accordance with company procedures. After arguing, he agreed to treat the areas I considered to have been missed but he reminded me that the treatment was not in accordance with company procedures. At my previous home, in a different city, I had pest control service from a different company and I never saw them skip areas nor did I ever have to argue with the technician.

Reply from Aptive Pest Control - Seattle
Technician do a great job. They know what my needs are, and very excellent of what they do around my property. And always ask if theirs more they can do.

Reply from Aptive Pest Control - Seattle
People are very friendly. But communication to change/select an appointment time is extremely frustrating!

Reply from Aptive Pest Control - Seattle
They cut corners whenever possible. Do the bare minimum if there is no one home during the service even if I specifically mention areas with lots of insects.

Reply from Aptive Pest Control - Seattle
Technicians always easy to work with, flexible on scheduling and competitive pricing

Reply from Aptive Pest Control - Seattle
The technician was great at informing us prior to his visit of his arrival and showing up right on time. He was friendly, knowledgeable and thorough including photos of the area he treated. Excellent service! Thank you!

Reply from Aptive Pest Control - Seattle
Nearly all of your tech service people are great. It would be nice to have the same one regularly. It would also be nice if they all had the same info about the address and they issues and their jobs.
Your service does a decent job of keeping away wasps (a previous problem), and other general bugs. (although you never can reach the eaves of the upper stories of my house).
However, I originally contracted you for an ant problem, and you have never, ever been able to get rid of them. They come back every spring, and stay through cold weather. In the downstairs parts of the house, they stay all year long. The last treatment didn't even deter them for 2 days. (and your service tech did a minimal job inside my kitchen.) Additionally, when I had a rodent problem in my garage 2 years ago, your treatment didn't work at all. And I discovered the reason that I had rodents in the first place was that your techs had stopped filling or checking the bait stations completely. They didn't even know where they were. It took nearly a year, and some unauthorized treatments to get rid of the problem, and you have never picked up the entirely useless traps. I also had one tech tell me horrifying stories about rodents, and suggest I needed a rat-terrier, another suggested that I needed a cat, and to call an exterminator--when I'd been paying you for years to *keep* my home pest free--which it had been.
I appreciate the "free return visits", but am really unhappy that you have changed my original contract from every 3 months (90 days) to every 50-80 days--which is an increase of 2 more visits & payments each year. Bad when you're on a fixed income.
Your communication center is "iffy", your techs never get the message that they can't text my land line when they're on their way, and up until this visit, they didn't know where the bait stations were, or what the ongoing issues are. It's also hard to get the same person to respond to issues on the phone.

Reply from Aptive Pest Control - Seattle
The technician always texts me ahead of time to let me know their arrival time. They ring the door bell and if I am home, I answer, and they let me know the plan.
Upon completion, if I am home, they give me a detailed description of their work, what they found, etc. In addition, I always get a text message with photos of what was found and completed actions.

Reply from Aptive Pest Control - Seattle
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