They arrive on a set schedule, I never need to worry about schedule times, They take care of business wether I'm home or not, seamless routine. Before I started with Aptive, my covered back deck was... See more
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Brian is a very friendly, professional and knowledgeable technician. He did a very thorough job serving my home. I would like to have Brian service my home whenever it’s needed. He is an asset to... See more
Company replied
Hi, last year we had a real problem with yellowjackets, and my husband was bitten. The past service visit, I asked for traps, and I was told that you would get them a day after my last service day. In... See more
Company replied
The person who arrived did all he could. However, I had asked to be rescheduled as I was in Arizona that week. But they did not listen and he came and could not do the entire yard. My back gate is l... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
917 134th St. S.W., Suite A-6, 98204, Everett, WA, United States
- 12067410820
We overthink pests so you don't have to.
4.4
Excellent
157 reviews
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Great communication
He arrived on time. Great communication about what he was going to do and then followed up on what he found.
August 23, 2025
Reply from Aptive Pest Control - Seattle
Hi there,
Thank you for sharing your feedback! We’re glad to hear that your service professional arrived on time, communicated clearly about the service, and followed up on what was found. At Aptive, we strive to provide thorough, reliable, and transparent pest control so our neighbors feel confident their homes are protected. If you ever need further assistance or have questions about your service, please reach out. We’re always happy to help.
-Jasmine
They communicate well and have not had…
They communicate well and have not had any signs of rats since we started their service.
August 13, 2025
Reply from Aptive Pest Control - Seattle
Hi Sue,
Thank you for sharing your feedback! We’re thrilled to hear that our communication has been clear and that you haven’t seen any signs of rats since starting service. At Aptive, we take pride in delivering thorough, effective pest control and keeping our customers informed, and it’s wonderful to know our efforts are making a real difference in your home.
-Jasmine
Poor agent communication and understanding
Agent was hard to understand ( heavy Indian accent), and condescending to answer my questions. All I wanted to know was what my payments to Aptive were in 2024 and that seemed difficult for her to figure out. She sounded distant and I asked her if she was in India. She said “No” and when I asked her where she was located she ignored and wouldn’t answer. She was abrupt and not very friendly and didn’t seem to have a good grasp of English due to her giving me answers to questions I wasn’t asking. Not good customer service.
August 14, 2025
Reply from Aptive Pest Control - Seattle
Hi there,
Thank you for sharing your experience with Aptive. I’m very sorry to hear that your interaction with our customer care team left you feeling frustrated and unheard. Every customer deserves clear communication, patience, and respect, and it’s clear we didn’t deliver that during your call.
Your feedback about how your questions regarding 2024 payments were handled is concerning and will be shared with our team for review. We want to ensure our representatives are not only knowledgeable but also professional and approachable in every conversation.
If you’re willing, please reach out to us directly at socialmedia@goaptive.com with your service address so I can personally review your account and make sure you get the information you were asking for. Your experience matters to Aptive, and your feedback helps us improve the way we support our customers.
Thank you again for letting us know about this.
-Jasmine
We still have a lot of spiders in and…
We still have a lot of spiders in and out of the house
August 12, 2025
Reply from Aptive Pest Control - Seattle
Hi Roger,
Thank you for letting us know about this. At Aptive, our goal is to make sure you see real results, so hearing that spiders are still active in and around your home tells us we need to do more. We’d like to schedule a follow-up service at no additional cost to address the issue thoroughly and ensure you’re seeing the protection you expected. Please reach out to us at socialmedia@goaptive.com so we can get this scheduled right away. We truly value having you in the Aptive neighborhood and want to make this right so you can feel confident in your service.
-Jasmine
Technicians are friendly
Technicians are friendly, timely, helpful and willing to help me with questions and a new hidden wasp nest I found in some of my outdoor furniture :)
July 10, 2025
Reply from Aptive Pest Control - Seattle
Hi Lawrence,
Thank you for sharing your feedback! We’re so glad to hear that our service professionals are friendly, timely, and helpful, and that they were able to assist with your questions and the new hidden wasp nest. At Aptive, we take pride in providing attentive, thorough service and making sure our customers feel supported and confident in their home protection. We truly appreciate having you in the Aptive neighborhood and look forward to continuing to keep your home and yard safe from pests.
-Jasmine
Followup Appointment
the technician explained what to expect in the coming weeks in the treatment for our sugar ants:)
August 15, 2025
Reply from Aptive Pest Control - Seattle
Hi Anna,
Thank you for sharing your experience! We’re glad to hear that our service professional took the time to explain what to expect with your sugar ant treatment. At Aptive, we strive to provide clear communication along with effective pest control so our customers feel confident in the process. We appreciate your feedback and look forward to continuing to serve you.
-Jasmine
Reply from Aptive Pest Control - Seattle
Hi Janet,
Thank you for taking the time to share your feedback. We’re thrilled to hear you were pleased with the service. At Aptive, we take pride in providing effective and reliable service while making sure every customer feels valued.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
The technician and his service was…
The technician and his service was great. However, two days before service I contacted Aptive to let them know I had seen flying ants when sitting on my deck and wanted the technician to check for signs of them and possible activity on our wood siding. I was told the message would be relayed to the technician. The message was not passed on to him. He did not find out about my request until after he was done and left. Better communication practices between the office and technician should be implemented. This is the second time this has happened and it is no fault of the technician.
August 6, 2025
Reply from Aptive Pest Control - Seattle
Hi there,
Thank you for sharing your experience and for highlighting both the positive and the areas where we can improve. We’re glad to hear that your service professional provided excellent service, and we truly appreciate your understanding that the communication issue was not their fault.
We sincerely apologize that your message about the flying ants was not relayed in advance. At Aptive, we strive to ensure that all customer requests are communicated clearly so our service professionals can address them during each visit. Your feedback is invaluable, and we will review our communication practices to prevent this from happening in the future.
We appreciate you being part of the Aptive neighborhood and for trusting us with your home. Thank you for giving us the opportunity to learn from this and continue improving our service.
-Jasmine
Was the service complete?
The person that serviced my home was here what seemed like a very short time. He swept for spiders and sprayed. I did not see him replace rat bait in the boxes. He may have done so but, I didn't see him again in the back yard. This is not the first time I felt the tech was not thorough.
I am considering going back to my previous pest control company because the same person came out nearly every time. I really don't like having a different person every time.
August 5, 2025
Reply from Aptive Pest Control - Seattle
Hi Jim,
Thank you for sharing your experience. I’m sorry to hear that you felt the service at your home wasn’t as thorough as expected. I completely understand how frustrating it can be when treatments don’t seem consistent, and when the same service professional isn’t always present.
I’d like to review your account and make sure we’re addressing all areas of concern, including the rat bait and backyard treatment. Please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and work on a solution. We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to make this right.
-Jasmine
Super Service
Super friendly and eager to cover any concerns we had. Took care of everything. Very professional.
August 7, 2025
Reply from Aptive Pest Control - Seattle
Hi there,
Thank you for sharing your feedback! We’re so glad to hear our team was friendly, professional, and able to address all of your concerns. At Aptive, we strive to provide thorough and attentive service for every customer, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Great communication!
I love the communication from the technician servicing my property each time. They all have been very punctual and courteous. I also like that the product does not have a lingering odor. I can enjoy my backyard an hour after application.
August 5, 2025
Reply from Aptive Pest Control - Seattle
Hi Nancy,
Thank you for sharing your experience with Aptive! We’re thrilled to hear our service professionals have been punctual, courteous, and communicative. It’s great to know the treatment allows you to enjoy your backyard so quickly without any lingering odor. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home!
-Jasmine
Poor service and attention to detail
They have poor customer service and reliability. They have not shown up or notified me twice for service. They have forgotten to replace rat bait on three different locations. They spend about 10 minutes for a quick service. Technicians are more concerned about taking pictures of what they did versus doing the service correctly.
July 25, 2025
Reply from Aptive Pest Control - Seattle
Hi Chad,
Thank you for taking the time to share this feedback—we’re genuinely sorry to hear about your experience. At Aptive Environmental, we’re committed to delivering reliable, high-quality service, and it’s clear we’ve fallen short in several areas that matter most: communication, consistency, and attention to detail.
Missed visits without notice, incomplete rodent bait replacement, and rushed treatments are not in line with the standards we set for our team. We also understand how frustrating it must be to feel like the focus is on documentation rather than doing the job thoroughly. That’s not the experience we want any customer to have.
We’d truly appreciate the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com so we can look into your account, ensure any missed or incomplete services are addressed, and work with you directly to rebuild trust.
Thank you again for your feedback—it helps us improve and hold ourselves accountable to the level of service every Aptive customer deserves.
-Jasmine
Tech listened to and addressed concerns.
July 16, 2025
Reply from Aptive Pest Control - Seattle
Hi Daniel,
Thank you for sharing your experience! We’re glad to hear that our service professional took the time to listen and address your concerns—that kind of attentive care is exactly what we strive for at Aptive. We appreciate you being part of our community and are here whenever you need us!
-Jasmine
Hard to talk to a real person, impossible to cancel your service. Technician was fine.
Your strategies for scheduling shows no concern for my time. Poor communication from head quarters. The webpages appears to be designed to make it hard to cancel the service. Since starting using your service, ( I so regret it) the bugs are worse, but I had to pay more than my prior service.
July 17, 2025
Reply from Aptive Pest Control - Seattle
Hi Jane,
Thank you for sharing your experience with us. We’re genuinely sorry to hear about the challenges you’ve faced with scheduling, communication, and the effectiveness of your pest control service. At Aptive Environmental, we know your time is valuable, and it’s important that our processes respect that—so it’s disappointing to learn we didn’t meet those expectations.
We also understand how frustrating it must be to feel like the pest issues have worsened, especially after switching services and investing more in your home’s protection. That’s not the outcome we want for any of our customers.
Regarding cancellation, we want the process to be straightforward and transparent, and we apologize if our website didn’t make that clear.
We would appreciate the chance to review your account and work with you toward a solution that better fits your needs. Please reach out to us directly at socialmedia@goaptive.com so we can help address your concerns and restore your confidence in our service.
Thank you for your honest feedback—it’s essential in helping us improve for you and all members of the Aptive neighborhood.
-Jasmine
The ants are gone!
July 13, 2025
Reply from Aptive Pest Control - Seattle
Hi Nancy,
That’s what we love to hear—goodbye ants! We're so glad the service is working and that you're seeing the results. At Aptive, we’re committed to creating comfortable peace of mind, and it’s great to know our team delivered. Thanks for letting us be a part of protecting your home!
-Jasmine
The associate didn’t reach out in…
The associate didn’t reach out in advance of the appointment. I had and ask to look under the stairs in the backyard as I found wasps there (I was also attacked by them). I was at home for the whole day waiting for him and left only to eat something, which I believe was the time he showed up and wasn’t also able to connect with him in person to discuss this issue. This has never happened before as either the associate sends a message in advance they are coming or knocks the door to check if there are specifics areas or concerns that they need to be aware of.
July 11, 2025
Reply from Aptive Pest Control - Seattle
Hi Maria,
Thank you for taking the time to share your experience with us. We're really sorry to hear that your most recent service didn’t meet the level of communication and thoroughness you've come to expect from Aptive. We understand how important it is to be notified ahead of time—especially when there are urgent concerns like the wasp activity you mentioned.
Your safety and peace of mind matter deeply to us, and it’s incredibly frustrating to hear you were left waiting and weren’t given the opportunity to discuss your concerns in person. That’s not the standard we aim for, and we’re going to make sure your feedback is used to help our team improve the way we communicate and follow through.
We’d really appreciate the chance to make this right—please feel free to reach out to us at socialmedia@goaptive.com so we can follow up directly and ensure your next service is handled with the care and attention it deserves. Thank you again for being a part of the Aptive family.
-Jasmine
Inadequate service
I have had three Aptive service providers out to my house in three weeks. The first provider did not notice the multiple wasps going in and out of the eaves near my front door. When I called for subsequent service to deal with the issue, neither providers were thorough enough to deal with the issue fully and the wasps continued to go in and out of my attic and build their nest. I have since paid another company to deal with the issue and within 48h the wasps were gone. I am incredibly disappointed and frustrated with the service with Aptive - providers first did not recognize and then did not adequately deal with the pest problem that we were having. We will now need to get someone to come replace the insulation damage from the wasps because they were in our attic for so long. I pay for Aptives preventative service so to prevent these issues from happening and due to your poor service we now have a bigger issue that will need to be dealt with and I will have to pay extra for.
June 27, 2025
Reply from Aptive Pest Control - Seattle
Hi Leah,
Thank you for taking the time to share your experience—we’re genuinely sorry to hear about the frustration and the inconvenience this situation has caused. It’s clear we didn’t meet the standard of service we promise at Aptive, and we understand how upsetting it must be to have trusted our preventative care only to have the issue escalate. You’ve every right to expect a thorough and effective resolution, and we’re disappointed to learn that our visits didn’t provide that.
We’d really like the opportunity to review your account and make this right. When you have a moment, please email us at socialmedia@goaptive.com with your service address and any additional details so we can take a closer look and follow up promptly. Your trust means a lot to us, and we appreciate the opportunity to address this properly.
-Jasmine
Aptive goes above and beyond to provide…
Aptive goes above and beyond to provide excellent, timely and professional service
July 1, 2025
Reply from Aptive Pest Control - Seattle
Hi Cynthia,
Thank you for your thoughtful feedback! At Aptive, going above and beyond isn’t just a goal—it’s how we show our commitment to every customer. We’re thrilled to hear that our timely and professional service has made a positive impact for you. Your trust means everything to us, and we look forward to continuing to deliver the exceptional care you expect from Aptive.
-Jasmine
Horrible
Horrible. Service not complete. And technician extremely rude. Very unprofessional. Will be canceling Aptive.
June 22, 2025
Reply from Aptive Pest Control - Seattle
Hi Becky,
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. At Aptive, we take pride in delivering thorough service with professionalism and respect, so it’s concerning to learn that we fell short. We’d like the opportunity to review your account and make things right. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can address the issues you faced and work toward a resolution. Your satisfaction is very important to us, and we hope to regain your trust.
-Jasmine
Spiders and Wasps are gone! YES!!
It is good to know that the Spiders and Wasps and Hornets aren't lurking in every corner, waiting to see my demise.
June 21, 2025
Reply from Aptive Pest Control - Seattle
Hi Maryann,
Thank you for sharing your thoughts! We’re glad to know that with Aptive on your side, those unwelcome spiders, wasps, and hornets aren’t lurking around to surprise you. Keeping your home safe and comfortable is what we’re here for, and we appreciate you trusting us to protect your space. You’re a valued part of the Aptive family, and we look forward to continuing to keep those pests at bay!
-Jasmine
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