It’s a great service. I’m comparing it with the former pest control company we had a contract with, and the service is remarkable because it covers all the needs of the house and employs professional... See more
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I’ve been with Aptive for over 5 years now and have really like the service that I have received so far. But let me talk about the Aptive Technician Javon Gipson. He is AWESOME! Great customer service... See more
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We have been using Aptive for over 4 years now… the company has been fantastic on all fronts: technicians, corporate, customer service, pricing. We have been pleased with the knowledge and service t... See more
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Donovan sprayed my yard and took pictures while I was not home. In one of the pictures there was an orange brush on an extension pole. Went back on my security camera to see what it was for and he w... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
11000 Wilcrest Dr, Ste 150, 77099-4351, Houston, TX, United States
- 12819416981
We overthink pests so you don't have to.
4.6
Excellent
76 reviews
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Great pest control service
I have been using Aptive for almost a decade and no regret. I get my money's worth and even more. Excellent customer service.
Thanks Aptive.
November 15, 2025
Reply from Aptive Pest Control - Sugar Land
Hi Adedotun,
We’re thrilled to hear that you’ve trusted Aptive for almost a decade and feel you’re getting excellent value from our services! Providing reliable solutions and outstanding customer service is at the heart of what we do, and it means so much to know our efforts have made a difference for you. Thank you for being a loyal part of the Aptive community. We truly appreciate your continued trust.
-Jasmine
Continued Positive Experience
We have continued to have a positive experience with Aptive Pest Control. The treatments have been more effective than other pest control companies. Technicians have always been very friendly and helpful.
December 19, 2025
Reply from Aptive Pest Control - Sugar Land
Hi Brad,
Thank you for sharing your feedback. I’m thrilled to hear that your experience with Aptive continues to be positive and that our treatments have been effective compared to others you’ve tried.
We take pride in providing friendly, helpful, and thorough service at every visit, and it’s wonderful to know our efforts have made a difference for you. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Omar was quick and thorough made sure…
Omar was quick and thorough made sure to not get to close to pets and back yard chickens.
Thanks
December 19, 2025
Reply from Aptive Pest Control - Sugar Land
Hi David,
Thank you for sharing your feedback. I’m glad to hear that Omar provided quick and thorough service while being mindful of your pets and backyard chickens.
At Aptive, we strive to deliver effective, safe, and attentive service at every visit. It’s wonderful to know our team’s care and professionalism made a positive impact. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Courteous and consistent
Pest control experts are courteous and always provide photos of completed areas after the service. They also text prior to their arrival, asking for any specific areas in need of service.
December 18, 2025
Reply from Aptive Pest Control - Sugar Land
Hi Michael,
Thank you for sharing your feedback. We’re glad to hear that our pest control experts are courteous and that the photos and communication help keep you informed about the service. Providing clear updates and addressing any specific areas of concern is exactly what we strive for with every visit.
We truly appreciate you trusting Aptive to protect your home, and your kind words will be shared with the team. Feedback like this means a lot and reinforces the level of care and attention we aim to provide.
-Jasmine
Excellent technician and service.
December 14, 2025
Reply from Aptive Pest Control - Sugar Land
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that you had an excellent experience with your Aptive service professional. Our team takes pride in providing thorough and courteous service, and it’s wonderful to know that commitment made a difference for you. We truly appreciate you being part of the Aptive community and look forward to continuing to provide you with the best service possible.
-Jasmine
Good communication and feedback on the…
Good communication and feedback on the the services being performed. They would get a 5 star if they could give more specific time slots for the application to make sure someone is home to have the inside application completed.
November 13, 2025
Reply from Aptive Pest Control - Sugar Land
Hi there,
Thank you for taking the time to share your feedback. I’m glad to hear that our team provided clear communication and updates on the services being performed. We truly appreciate your kind words about that.
I completely understand how having more specific time windows for appointments would make things more convenient, especially for scheduling inside applications. I’ll make sure to share your feedback with our team as we continue to improve our service scheduling process.
We appreciate your business and your thoughtful feedback, and we hope to continue providing you with effective pest control and a great experience with Aptive.
-Jasmine
Reply from Aptive Pest Control - Sugar Land
Hi Robert,
Thank you for sharing your feedback! We’re glad to hear that your service was thorough and that the photos helped keep you informed about the work completed. At Aptive, we strive to provide professional, transparent, and effective pest control, and it’s wonderful to know our team delivered that for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.
-Jasmine
Reply from Aptive Pest Control - Sugar Land
Hi Vanessa,
Thank you for sharing your feedback! We’re thrilled to hear that you consistently have a good experience with Aptive. Our team takes pride in providing reliable, thorough, and friendly service for every customer.
We truly appreciate you being part of the Aptive community and for taking the time to recognize our efforts.
-Jasmine
Great job Aptive!
Aptive did a great job taking care of pests inside and outside the house…arrived on time and took great care of the property. I appreciate the photos taken and sent to me. Thanks Aptive!!
October 23, 2025
Reply from Aptive Pest Control - Sugar Land
Hi Jan,
Thank you for sharing your experience! We’re thrilled to hear that our team was able to effectively take care of pests both inside and outside your home, and that you appreciated the care we took with your property. Sending photos is one way we aim to keep you informed and confident in the service we provide.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.
-Jasmine
Reply from Aptive Pest Control - Sugar Land
Hi Glenn,
Thank you for sharing your feedback. We’re glad to hear that you received personable service. At Aptive, we take pride in providing friendly, professional, and attentive care to every customer.
We truly appreciate you being part of the Aptive community and look forward to continuing to serve you.
-Jasmine
Reply from Aptive Pest Control - Sugar Land
Hi Hweifen,
Thank you for sharing your feedback. We’re glad to hear that our service professional was helpful in addressing your concerns and providing clear explanations. At Aptive, we take pride in service professionals who are attentive, knowledgeable, and committed to ensuring every customer feels confident in their pest control solutions.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide reliable and effective service for your home.
-Jasmine
isaiah was awesome and did a great job!
October 9, 2025
Reply from Aptive Pest Control - Sugar Land
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that Isaiah provided excellent service and did a great job. At Aptive, we strive to ensure every service professional is knowledgeable, attentive, and thorough, and it’s wonderful to know Isaiah delivered that for you. We truly appreciate you choosing Aptive and look forward to keeping your home comfortable and protected!
-Jasmine
Great Service Technicians
Anthony, the Service Technician who treated our home is fantastic...Polite, professional, and knowledgeable. The office scheduling feels deceptive most of the time, however the people treating your house are great!
October 7, 2025
Reply from Aptive Pest Control - Sugar Land
Hi Mike,
Thank you for sharing your experience. We’re thrilled to hear that Anthony provided polite, professional, and knowledgeable service; he’s a great example of the team we strive to have at Aptive. We also appreciate your honesty regarding our scheduling process and will share your feedback with our office team to see how we can improve communication and make the process smoother. We truly value you as part of the Aptive neighborhood and appreciate you giving us the opportunity to serve your home.
-Jasmine
employee was very friendly
employee was very friendly, very knowledgeable, and was happy with job, even though I was his 18th job and it was getting dark
September 23, 2025
Reply from Aptive Pest Control - Sugar Land
Hi Everett,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was friendly, knowledgeable, and dedicated to doing a great job, even at the end of a long day. Going above and beyond for our customers is exactly what we strive for in the Aptive neighborhood.
We’ll be sure to pass along your kind words. Thank you for trusting Aptive with your home and for taking the time to recognize the hard work of our team!
-Jasmine
Reply from Aptive Pest Control - Sugar Land
Hi Debbie,
Thank you for sharing your feedback. We’re glad to hear that our team consistently provides professional and timely service. At Aptive, we strive to deliver reliable, high-quality pest control while ensuring our customers feel confident and well cared for, and it’s wonderful to know that has come through for you.
-Jasmine
Charged me although u asked to cancel…
Charged me although u asked to cancel along time ago
I wanted to cancel because they spray only my front yard which is pointless
All my house inside and out is still full of bugs
August 20, 2025
Reply from Aptive Pest Control - Sugar Land
Hi Danielle,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand your frustration with the billing and the coverage of your service. At Aptive, we aim to provide thorough treatments and transparent communication, and it’s clear we fell short in this situation. Please reach out to us directly at socialmedia@goaptive.com so we can review your account, address the billing concern, and discuss a plan to fully protect your home inside and out. Your satisfaction is very important to us, and we’re committed to making this right.
-Jasmine
Reply from Aptive Pest Control - Sugar Land
Hi Joy,
Thank you for sharing your feedback! We’re thrilled to hear that our team was friendly, professional, on time, and knowledgeable, and that all your questions were answered. At Aptive, we take pride in providing thorough pest control along with attentive and reliable service. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
They keep their schedule
They keep their schedules, on time every time and always verify their applications withe the customer before starting the application.
August 8, 2025
Reply from Aptive Pest Control - Sugar Land
Hi Angel,
Thank you for sharing your experience! We’re glad to hear that our team consistently arrives on time and takes the extra step to review applications with you before starting. At Aptive, we pride ourselves on reliability and clear communication, and it’s wonderful to know our efforts have made a difference for your home.
We truly appreciate you choosing Aptive to protect your property, and we’re always here if you need any assistance or have questions about your pest control services.
-Jasmine
Scheduling is a nightmare with Aptive
Scheduling is a nightmare with Aptive. It is at their convenience, not yours. I cannot wait to get out of this contract.
July 23, 2025
Reply from Aptive Pest Control - Sugar Land
Hi there,
We’re really sorry to hear how frustrating the scheduling experience has been for you. At Aptive, we work hard to provide reliable and convenient service, and it’s clear we missed the mark here. We never want any of our customers to feel stuck or unheard. If you’re open to it, please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and work to make this right. We truly appreciate you being part of the Aptive family and would love the opportunity to improve your experience.
-Jasmine
Management is horrible
Management is horrible. They have no real method to reasonably schedule appointments. Local office support is virtually non-existent. All matters handled remotely by customer service located in Utah. Local office does not provide support for issues and will not directly contact clients. Rating 1
The technicians are very good. Rating 5
July 4, 2025
Reply from Aptive Pest Control - Sugar Land
Hi Ken,
Thank you for your honest feedback. We’re glad to hear you’ve had positive experiences with our service professionals—they truly are the heart of our service and take great pride in their work. However, we’re sorry to hear that our scheduling and local office support have not met your expectations. We understand how important clear communication and accessible support are to our customers, and we’re actively working to improve these areas. Your feedback is invaluable as we continue to enhance our processes and ensure every part of your experience with Aptive reflects the quality our service professionals deliver in the field. If you’d like to discuss your concerns further, please feel free to reach out to us at socialmedia@goaptive.com. We appreciate you being part of the Aptive neighborhood and thank you for giving us the opportunity to grow.
-Jasmine
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