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See what reviewers are saying
Technicians text when on way & when arrive as well as photos of what they have done! If I have a problem area they come back out & take care of it not make us wait until next visit !! We love Aptiv... See more
Company replied
Excellent monthly service! I hardly see any pests anymore. Service Pro Jacob Tumilty did a great job all around my house, and it was a pleasure dealing with him and his helpers during that service -... See more
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For my latest appointment, like all my Aptive appointments, the communication was stellar. Advance reminders, texts to let me know when the pest control tech would arrive, if I have any special concer... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5009 Pacific Hwy E, Unit #8, 98424, Fife, WA, United States
- 12068953471
We overthink pests so you don't have to.
4.4
Excellent
96 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Did not uphold contract as agreed
We had spoken to a representative and modified our contract with confirmation via email where Aptive had agreed to a quarterly service. At some point they decided without informing us or giving us a modification, to start servicing our property every 4 weeks and billing us as such. When I contacted them for resolution as to why things changed, they said that it was just the way they did things. This was not only frustrating, but costing us triple what we had agreed to with a quarterly service. It was only after we canceled our service that they tried to work it out with us. While the service people were fine, the administration of contracts ruined this experience.
April 1, 2025
Reply from Aptive Pest Control - Tacoma
Hi there,
Thank you for sharing this. I can understand how frustrating it must have been to agree to quarterly service, receive confirmation, and then later see your home being serviced every four weeks with the associated charges. A change like that without clear communication would understandably feel upsetting, especially when it significantly impacted your costs.
At Aptive, any adjustments to service frequency or billing should be clearly communicated and agreed upon. Being told “that’s just the way we do things” does not reflect the level of transparency we aim to provide.
We truly appreciate you acknowledging our service professionals, and it is disappointing that the administrative side of your experience overshadowed that. We would welcome the opportunity to review your account and original agreement details. Please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and address any discrepancies appropriately.
Your feedback is important to us, and we appreciate you bringing this to our attention.
-Jasmine
Reply from Aptive Pest Control - Tacoma
Hi Marcia,
Thank you for sharing your experience! We’re so glad to hear that our team has been punctual, courteous, and attentive to your questions. At Aptive, we take pride in providing service that’s not only thorough but also approachable and informative, so our customers feel confident and cared for every visit.
We truly appreciate your trust in Aptive and look forward to continuing to provide the reliable, professional service you’ve come to expect.
-Jasmine
They notified me well in advance…
They notified me well in advance regarding the day they were coming. The tech was polite and considerate.
February 25, 2026
Reply from Aptive Pest Control - Tacoma
Hi Gary,
Thank you for sharing your experience! We’re glad to hear that your Aptive team provided timely notifications and that your service professional was polite and considerate.
At Aptive, we aim to make every visit seamless and respectful while delivering thorough pest control. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Reply from Aptive Pest Control - Tacoma
Hi Mike,
Thank you for sharing your feedback! We’re glad to hear that your Aptive service professional is punctual, thorough, and professional.
Providing reliable, high-quality service is exactly what we aim for, and it’s great to know that it shows. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Very grateful for our tech last week.
They have always done a great job but last weeks service was above that. Our tech found a water leak and notified us immediately.
We thought it was coming from a roof leak but a drain pipe on the bathroom sinks had broken so every time we used them it looked like Snoqualmie Falls outside.
I know we wouldn't have seen it for a while since under the sinks were dry.
Having him notify us saved a ton of $$.
February 14, 2026
Reply from Aptive Pest Control - Tacoma
Hi James,
Thank you for sharing your experience! We’re thrilled to hear that our service professional went above and beyond during your last service and was able to identify the water leak. At Aptive Environmental, our service professionals are trained to be thorough and attentive, and it’s wonderful to know that his observation helped you prevent significant damage and expense.
Feedback like yours reminds us why our team takes pride in not just addressing pest concerns but also looking out for our customers’ homes in every way possible. We truly appreciate you choosing Aptive and trusting us to care for your home!
-Jasmine
They are very faithful in contacting us…Spiderless
They are very faithful in contacting us prior to visits & day of visits.
We haven’t seen Any spiders in our home since these guys have cared for our home & property!
February 5, 2026
Reply from Aptive Pest Control - Tacoma
Hi Cathy,
Thank you for sharing your experience! We’re thrilled to hear that our team’s communication and care have made such a positive difference in your home. It’s wonderful to know that you haven’t seen any spiders since we’ve been servicing your property.
At Aptive, keeping your home safe, protected, and giving you peace of mind is exactly what we aim for. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Reply from Aptive Pest Control - Tacoma
Hi Val,
Thank you for the great feedback! We’re so glad to hear you found the service efficient and the work well done. Our Aptive service professionals take pride in providing thorough, dependable care, and it means a lot to know that came through in your experience. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
Aptive Treatment person was very communicative and informative
Aptive Treatment person was very pleasant and informative about the service. His service report includes complete details as well as pictures of services being performed by him.
February 7, 2026
Reply from Aptive Pest Control - Tacoma
Hi Pat,
Thank you for taking the time to share your experience! We’re so glad to hear your Aptive service professional was pleasant, informative, and provided a detailed report with photos after the service. Clear communication and thorough care are so important to us, and it means a lot to know that came through during your visit. We truly appreciate you choosing Aptive to care for your home.
-Jasmine
Scheduled visits are communicated in a…
Scheduled visits are communicated in a timely manner along with constant updates.
February 4, 2026
Reply from Aptive Pest Control - Tacoma
Hi Teresa,
Thank you for sharing your feedback. We’re glad to hear that our team is keeping you informed with timely communication and consistent updates. Clear communication and reliable service are key parts of the experience we strive to provide at Aptive.
We truly appreciate you choosing Aptive to care for your home and for taking the time to recognize our team’s efforts.
-Jasmine
For my latest appointment
For my latest appointment, like all my Aptive appointments, the communication was stellar. Advance reminders, texts to let me know when the pest control tech would arrive, if I have any special concerns to be addressed, follow up texts with photos. Aptive techs are always polite and have been respectful of my property. My cats have had no issues from the products used.
January 30, 2026
Reply from Aptive Pest Control - Tacoma
Hi Bettina,
Thank you for sharing such detailed feedback. We’re thrilled to hear that our communication, from advance reminders to follow-up texts with photos, has made your service experience smooth and convenient. It’s also wonderful to know that our service professional are consistently polite, respectful of your property, and mindful of your cats’ safety.
Providing thorough, reliable, and pet-conscious service is exactly what we aim for at Aptive. We truly value you as part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.
-Jasmine
Great customer service
Great customer service. The service technicians are very accommodating and listen to my needs. Scheduling follow ups and changing appointment is easy as well.
January 27, 2026
Reply from Aptive Pest Control - Tacoma
Hi Jenn,
Thanks so much for sharing your experience with Aptive. We’re really glad to hear our service professionals took the time to listen and accommodate your needs, that kind of care and flexibility is important to us. It’s also great to know scheduling and appointment changes have been easy, we want the process to feel just as smooth as the service itself. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate the trust you place in our team.
-Jasmine
Consistently Top Notch
What’s especially impressive is the consistency of the friendly, professional technicians who come out. That is not an accident. That’s training and good treatment of the techs, I would assume.
January 15, 2026
Reply from Aptive Pest Control - Tacoma
Hi Julie,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals consistently provide friendly and professional service. At Aptive, we take pride in investing in training and supporting our team so they can deliver the best service possible for our customers.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home. Your recognition of our team means a lot to us!
-Jasmine
Very efficient
Very efficient. Courteous, always asks if there is a specific issue to address. Ants haven’t returned since using Aptive Pedt Control.
January 16, 2026
Reply from Aptive Pest Control - Tacoma
Hi Susan,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been efficient, courteous, and attentive to your specific concerns. It’s wonderful to know that the ants haven’t returned, that’s exactly what we aim for.
At Aptive, we take pride in providing thorough, reliable service while keeping our customers informed and confident in the results. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Reply from Aptive Pest Control - Tacoma
Hi Chris,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our team has been timely, professional, and attentive to the work they do.
At Aptive, we strive to provide thorough, reliable, and caring service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
Another experience I was happkoy with
Another experience I was happy with, technician was very forthcoming and called proir to arrival in order to inform us he was on his way. Accomplished his task and sent pictures to show us just what he had done.
December 23, 2025
Reply from Aptive Pest Control - Tacoma
Hi John,
Thank you for sharing your experience! We’re thrilled to hear that your visit went smoothly and that the service professional kept you informed throughout the process. At Aptive, we take pride in providing clear communication, thorough service, and transparency so our customers can feel confident in the care we provide.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering exceptional service.
-Jasmine
Unreliable and overpriced
I wish we hadn't signed up for this company. We don't agree with the monthly fee when they're only here every other month (when they actually show up), we don't agree with the cancelation fee and we don't agree we should pay when they don't show up. Calling their office gets you nowhere. I called with an emergency last October and the lady I talked to couldnt even tell me the name of the pesticide they used, which I needed for poison control. The lady wrote an email to the higher ups and said they'd get back to me. A day later, I heard back. They're lucky I figured it out and it wasn't a more serious situation. They've cancelled on us, I think 3 times just this month but I've honestly lost count. We have to take days off work to be home the days they come out to make sure our cats are inside. So we've missed out on work just for them not to show up. No explanation given. Don't recommend and I can't wait till our contract is up. Never again.
December 20, 2025
Unprompted review
Reply from Aptive Pest Control - Tacoma
Hi Shayla,
Thank you for taking the time to share this. We can understand how frustrating this experience has been, especially when missed appointments impact your work schedule and the safety of your pets. At Aptive, reliability, clear communication, and customer care are expectations we take seriously, and it’s clear we fell short here.
Not showing up as scheduled, repeated cancellations, and delays in getting critical information, especially during an emergency, are not acceptable experiences. Your feedback about communication with our office and the concerns around service timing and billing are being taken seriously and should have been handled much better.
We truly appreciate you bringing these issues to light, as they help us identify where improvements are needed. If you’re open to it, we’d like the opportunity to review your account, address what’s happened, and see what can be done to make things right. Please reach out to us at socialmedia@goaptive.com so we can look into this further.
Thank you for sharing your experience, and for holding us accountable to the level of service Aptive aims to provide.
-Jasmine
The specialist checked in with me when…
The specialist checked in with me when he arrived which I like then went right to work. When he finished he sent pictures of the house were he sprayed.
December 16, 2025
Reply from Aptive Pest Control - Tacoma
Hi Robbie,
Thank you for sharing your experience! We’re glad to hear your service professional communicated clearly, got right to work, and provided photos of the areas treated. At Aptive, we believe keeping our customers informed and showing the work we do is just as important as delivering effective service.
We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.
-Jasmine
The technicians are polite
The technicians are polite, ask me at the beginning if I have any concerns. And then addresses all my questions.
September 30, 2025
Reply from Aptive Pest Control - Tacoma
Hi there,
Thank you for taking the time to share your experience. I’m so glad to hear that our service professionals are polite, attentive, and thorough in addressing your concerns. Providing excellent, personalized service is something we take great pride in at Aptive, and it’s wonderful to know it’s making a difference for you.
We truly appreciate having you as part of the Aptive neighborhood and for trusting us to keep your home protected.
-Jasmine
Great Technicians
Don was great... he listened to me... and he did what I asked. I have been blessed to find hard working technicians from Aptive. I continue to be a satisfied customer.
November 26, 2025
Reply from Aptive Pest Control - Tacoma
Hi Tracie,
Thank you for sharing your kind words! I’m thrilled to hear that Don listened to your concerns and took care of exactly what you needed. Our service professionals take pride in being thorough, attentive, and hardworking, and it’s wonderful to know their efforts have made a positive difference for you.
We truly appreciate having you as part of the Aptive neighborhood and for continuing to trust us with your home’s pest protection.
-Jasmine
Nice people
Nice people. Easy to work with and good about explaining what is needed and being done.
November 26, 2025
Reply from Aptive Pest Control - Tacoma
Hi Ms. Lee,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our team was easy to work with and took the time to clearly explain what was needed and what was being done.
Your feedback means a lot to us, and we truly appreciate your trust in Aptive to protect your home. Thank you again for choosing us, we’re always here to help!
-Jasmine
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