Representative rang doorbell at 7pm Memorial Day. This is a gated community with signs that solicitation is not allowed. Rep implied HOA allowed him to solicit and provided names of some r... See more
Company replied

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Representative rang doorbell at 7pm Memorial Day. This is a gated community with signs that solicitation is not allowed. Rep implied HOA allowed him to solicit and provided names of some r... See more
Company replied
Evan is very good and thorough when he services our home, as are all the Aptive employees. We are very glad we switched!
Company replied
For my latest appointment, like all my Aptive appointments, the communication was stellar. Advance reminders, texts to let me know when the pest control tech would arrive, if I have any special concer... See more
Company replied
Excellent monthly service! I hardly see any pests anymore. Service Pro Jacob Tumilty did a great job all around my house, and it was a pleasure dealing with him and his helpers during that service -... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
5009 Pacific Hwy E, Unit #8, 98424, Fife, WA, United States

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Great customer service. The service technicians are very accommodating and listen to my needs. Scheduling follow ups and changing appointment is easy as well.

Reply from Aptive Pest Control - Tacoma
What’s especially impressive is the consistency of the friendly, professional technicians who come out. That is not an accident. That’s training and good treatment of the techs, I would assume.

Reply from Aptive Pest Control - Tacoma
Very efficient. Courteous, always asks if there is a specific issue to address. Ants haven’t returned since using Aptive Pedt Control.

Reply from Aptive Pest Control - Tacoma

Reply from Aptive Pest Control - Tacoma
Another experience I was happy with, technician was very forthcoming and called proir to arrival in order to inform us he was on his way. Accomplished his task and sent pictures to show us just what he had done.

Reply from Aptive Pest Control - Tacoma
I wish we hadn't signed up for this company. We don't agree with the monthly fee when they're only here every other month (when they actually show up), we don't agree with the cancelation fee and we don't agree we should pay when they don't show up. Calling their office gets you nowhere. I called with an emergency last October and the lady I talked to couldnt even tell me the name of the pesticide they used, which I needed for poison control. The lady wrote an email to the higher ups and said they'd get back to me. A day later, I heard back. They're lucky I figured it out and it wasn't a more serious situation. They've cancelled on us, I think 3 times just this month but I've honestly lost count. We have to take days off work to be home the days they come out to make sure our cats are inside. So we've missed out on work just for them not to show up. No explanation given. Don't recommend and I can't wait till our contract is up. Never again.

Reply from Aptive Pest Control - Tacoma
The specialist checked in with me when he arrived which I like then went right to work. When he finished he sent pictures of the house were he sprayed.

Reply from Aptive Pest Control - Tacoma
The technicians are polite, ask me at the beginning if I have any concerns. And then addresses all my questions.

Reply from Aptive Pest Control - Tacoma
Don was great... he listened to me... and he did what I asked. I have been blessed to find hard working technicians from Aptive. I continue to be a satisfied customer.

Reply from Aptive Pest Control - Tacoma
Nice people. Easy to work with and good about explaining what is needed and being done.

Reply from Aptive Pest Control - Tacoma
as always took great to keep my house free of bug ect.

Reply from Aptive Pest Control - Tacoma

Reply from Aptive Pest Control - Tacoma
I like that they always give me pictures of their work on my property and ask if I have any concernd.

Reply from Aptive Pest Control - Tacoma
Communication before during and after was great. Asked about specific areas of concern. Overall great service

Reply from Aptive Pest Control - Tacoma
Dillion provided above excellent service. He was on time, very knowledgeable, and professional. He is a pleasure to work with!!!

Reply from Aptive Pest Control - Tacoma
Good services from Adaptive. It’s worth the price, because of the service technicians. They are knowledgeable and forthright in their work. Every question/conversations are thoroughly explained and questions answered.
Thank you Hunter at Adaptive.

Reply from Aptive Pest Control - Tacoma
Your representative arrived promptly and was very helpful. He was friendly and his service was excellent. Very happy with him and I hope he returns for my next service. Thank you!

Reply from Aptive Pest Control - Tacoma

Reply from Aptive Pest Control - Tacoma
Jayden helped me by listening to me and addressing all my concerns.

Reply from Aptive Pest Control - Tacoma
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