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Aptive Pest Control - Tacoma Reviews 

107
TrustScore 4.5 out of 5

4.4

5009 Pacific Hwy E, Unit #8, 98424 Fife, WA, US


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Rated 1 out of 5 stars

Representative rang doorbell at 7pm Memorial Day. This is a gated community with signs that solicitation is not allowed. Rep implied HOA allowed him to solicit and provided names of some r... See more

Company replied

Rated 5 out of 5 stars

Evan is very good and thorough when he services our home, as are all the Aptive employees. We are very glad we switched!

Company replied

Rated 5 out of 5 stars

For my latest appointment, like all my Aptive appointments, the communication was stellar. Advance reminders, texts to let me know when the pest control tech would arrive, if I have any special concer... See more

Company replied

Rated 5 out of 5 stars

Excellent monthly service! I hardly see any pests anymore. Service Pro Jacob Tumilty did a great job all around my house, and it was a pleasure dealing with him and his helpers during that service -... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Tacoma

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 5009 Pacific Hwy E, Unit #8, 98424, Fife, WA, United States

  • 12068953471
Promotion box for Aptive Pest Control - Tacoma

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

107 reviews

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4.4

All reviews

(107)

27,943 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service. The service technicians are very accommodating and listen to my needs. Scheduling follow ups and changing appointment is easy as well.

January 27, 2026
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Reply from Aptive Pest Control - Tacoma

Hi Jenn,

Thanks so much for sharing your experience with Aptive. We’re really glad to hear our service professionals took the time to listen and accommodate your needs, that kind of care and flexibility is important to us. It’s also great to know scheduling and appointment changes have been easy, we want the process to feel just as smooth as the service itself. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate the trust you place in our team.

-Jasmine

Rated 5 out of 5 stars

Consistently Top Notch

What’s especially impressive is the consistency of the friendly, professional technicians who come out. That is not an accident. That’s training and good treatment of the techs, I would assume.

January 15, 2026
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Reply from Aptive Pest Control - Tacoma

Hi Julie,

Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals consistently provide friendly and professional service. At Aptive, we take pride in investing in training and supporting our team so they can deliver the best service possible for our customers.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home. Your recognition of our team means a lot to us!

-Jasmine

Rated 5 out of 5 stars

Very efficient

Very efficient. Courteous, always asks if there is a specific issue to address. Ants haven’t returned since using Aptive Pedt Control.

January 16, 2026
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Reply from Aptive Pest Control - Tacoma

Hi Susan,

Thank you for sharing your feedback! We’re thrilled to hear that our team has been efficient, courteous, and attentive to your specific concerns. It’s wonderful to know that the ants haven’t returned, that’s exactly what we aim for.

At Aptive, we take pride in providing thorough, reliable service while keeping our customers informed and confident in the results. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Aptive

Timely and professional service and caring about the job they do.

December 17, 2025
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Reply from Aptive Pest Control - Tacoma

Hi Chris,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our team has been timely, professional, and attentive to the work they do.

At Aptive, we strive to provide thorough, reliable, and caring service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Another experience I was happkoy with

Another experience I was happy with, technician was very forthcoming and called proir to arrival in order to inform us he was on his way. Accomplished his task and sent pictures to show us just what he had done.

December 23, 2025
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Reply from Aptive Pest Control - Tacoma

Hi John,

Thank you for sharing your experience! We’re thrilled to hear that your visit went smoothly and that the service professional kept you informed throughout the process. At Aptive, we take pride in providing clear communication, thorough service, and transparency so our customers can feel confident in the care we provide.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering exceptional service.

-Jasmine

Rated 1 out of 5 stars

Unreliable and overpriced

I wish we hadn't signed up for this company. We don't agree with the monthly fee when they're only here every other month (when they actually show up), we don't agree with the cancelation fee and we don't agree we should pay when they don't show up. Calling their office gets you nowhere. I called with an emergency last October and the lady I talked to couldnt even tell me the name of the pesticide they used, which I needed for poison control. The lady wrote an email to the higher ups and said they'd get back to me. A day later, I heard back. They're lucky I figured it out and it wasn't a more serious situation. They've cancelled on us, I think 3 times just this month but I've honestly lost count. We have to take days off work to be home the days they come out to make sure our cats are inside. So we've missed out on work just for them not to show up. No explanation given. Don't recommend and I can't wait till our contract is up. Never again.

December 20, 2025
Unprompted review
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Reply from Aptive Pest Control - Tacoma

Hi Shayla,

Thank you for taking the time to share this. We can understand how frustrating this experience has been, especially when missed appointments impact your work schedule and the safety of your pets. At Aptive, reliability, clear communication, and customer care are expectations we take seriously, and it’s clear we fell short here.

Not showing up as scheduled, repeated cancellations, and delays in getting critical information, especially during an emergency, are not acceptable experiences. Your feedback about communication with our office and the concerns around service timing and billing are being taken seriously and should have been handled much better.

We truly appreciate you bringing these issues to light, as they help us identify where improvements are needed. If you’re open to it, we’d like the opportunity to review your account, address what’s happened, and see what can be done to make things right. Please reach out to us at socialmedia@goaptive.com so we can look into this further.

Thank you for sharing your experience, and for holding us accountable to the level of service Aptive aims to provide.

-Jasmine

Rated 5 out of 5 stars

The specialist checked in with me when…

The specialist checked in with me when he arrived which I like then went right to work. When he finished he sent pictures of the house were he sprayed.

December 16, 2025
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Reply from Aptive Pest Control - Tacoma

Hi Robbie,

Thank you for sharing your experience! We’re glad to hear your service professional communicated clearly, got right to work, and provided photos of the areas treated. At Aptive, we believe keeping our customers informed and showing the work we do is just as important as delivering effective service.

We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.

-Jasmine

Rated 5 out of 5 stars

The technicians are polite

The technicians are polite, ask me at the beginning if I have any concerns. And then addresses all my questions.

September 30, 2025
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Reply from Aptive Pest Control - Tacoma

Hi there,

Thank you for taking the time to share your experience. I’m so glad to hear that our service professionals are polite, attentive, and thorough in addressing your concerns. Providing excellent, personalized service is something we take great pride in at Aptive, and it’s wonderful to know it’s making a difference for you.

We truly appreciate having you as part of the Aptive neighborhood and for trusting us to keep your home protected.

-Jasmine

Rated 5 out of 5 stars

Great Technicians

Don was great... he listened to me... and he did what I asked. I have been blessed to find hard working technicians from Aptive. I continue to be a satisfied customer.

November 26, 2025
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Reply from Aptive Pest Control - Tacoma

Hi Tracie,

Thank you for sharing your kind words! I’m thrilled to hear that Don listened to your concerns and took care of exactly what you needed. Our service professionals take pride in being thorough, attentive, and hardworking, and it’s wonderful to know their efforts have made a positive difference for you.

We truly appreciate having you as part of the Aptive neighborhood and for continuing to trust us with your home’s pest protection.

-Jasmine

Rated 5 out of 5 stars

Nice people

Nice people. Easy to work with and good about explaining what is needed and being done.

November 26, 2025
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Reply from Aptive Pest Control - Tacoma

Hi Ms. Lee,

Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our team was easy to work with and took the time to clearly explain what was needed and what was being done.

Your feedback means a lot to us, and we truly appreciate your trust in Aptive to protect your home. Thank you again for choosing us, we’re always here to help!

-Jasmine

Rated 5 out of 5 stars

Great service!

November 21, 2025
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Reply from Aptive Pest Control - Tacoma

Hi Jon,

Thank you so much for your kind words! We’re thrilled to hear you had a great experience with Aptive. Our team works hard to provide service that’s reliable, thorough, and tailored to each customer, and it means a lot to know that effort made a difference for you. We truly appreciate you choosing Aptive and being a valued part of our neighborhood. Looking forward to serving you again in the future!

-Jasmine

Rated 5 out of 5 stars

as always took great to keep my house…

as always took great to keep my house free of bug ect.

November 8, 2025
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Reply from Aptive Pest Control - Tacoma

Hi Mike,

We’re so glad to hear that our team continues to keep your home protected! At Aptive, we take pride in providing consistent, reliable service and ensuring your home stays comfortable and protected. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to support you and your home.

-Jasmine

Rated 5 out of 5 stars

Nolan!!

Nolan!!! Super professional and extremely thorough!

November 8, 2025
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Reply from Aptive Pest Control - Tacoma

Hi Jan,

Thank you so much for sharing your experience! We’re thrilled to hear that Nolan provided professional and thorough service. Our team takes pride in delivering attentive, reliable, and effective pest control, and it’s wonderful to know that Nolan exemplified that during your visit.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your feedback motivates us to continue providing exceptional service to all our neighbors.

-Jasmine

Rated 5 out of 5 stars

I like that they always give me…

I like that they always give me pictures of their work on my property and ask if I have any concernd.

November 8, 2025
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Reply from Aptive Pest Control - Tacoma

Hi Judy,

Thank you for sharing your experience! We’re glad to hear that our team’s communication, including providing pictures of the work and checking in about any concerns, is making a difference for you. Keeping our neighbors informed and ensuring your peace of mind is always a priority for us at Aptive.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your feedback motivates our team to continue delivering thorough, professional, and attentive service.

-Jasmine

Rated 5 out of 5 stars

Great Service

Communication before during and after was great. Asked about specific areas of concern. Overall great service

November 10, 2025
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Reply from Aptive Pest Control - Tacoma

Hi David,

Thank you for sharing your experience! We’re glad to hear that our team’s communication and attention to your specific concerns made your service experience smooth and thorough. At Aptive, we pride ourselves on providing personalized, professional care for every home, and it’s wonderful to know that came through for you. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Excellent service!

Dillion provided above excellent service. He was on time, very knowledgeable, and professional. He is a pleasure to work with!!!

October 24, 2025
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Reply from Aptive Pest Control - Tacoma

Hi Gerri,

Thank you for sharing your feedback. We’re thrilled to hear that Dillion provided excellent, knowledgeable, and professional service. At Aptive, we take pride in our service professionals who are not only skilled but also a pleasure to work with, ensuring every customer feels supported and confident in their pest control solutions.

We’ll be sure to pass along your kind words to Dillion. We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service for your home.

-Jasmine

Rated 5 out of 5 stars

Good services from Adaptive

Good services from Adaptive. It’s worth the price, because of the service technicians. They are knowledgeable and forthright in their work. Every question/conversations are thoroughly explained and questions answered.
Thank you Hunter at Adaptive.

October 24, 2025
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Reply from Aptive Pest Control - Tacoma

Hi there,

Thank you for sharing your feedback. We’re thrilled to hear that Hunter and our team have provided knowledgeable, thorough, and transparent service. At Aptive, we take pride in our service professionals who not only deliver effective pest control but also ensure every question is answered and every customer feels informed and supported.

We’ll be sure to pass along your kind words to Hunter. We truly appreciate you being part of the Aptive community and look forward to continuing to provide outstanding service for your home.

-Jasmine

Rated 5 out of 5 stars

Your representative arrived promptly…

Your representative arrived promptly and was very helpful. He was friendly and his service was excellent. Very happy with him and I hope he returns for my next service. Thank you!

October 22, 2025
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Reply from Aptive Pest Control - Tacoma

Hi Dick and Gail,

We’re so glad to hear that your service professional was prompt, friendly, and helpful! At Aptive, we take pride in providing excellent, personalized service to keep your home protected, and it’s wonderful to know that made a difference for you. We look forward to serving you again and appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Alexander was very excellent

Alexander was very helpful, friendly and thorough.

October 15, 2025
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Reply from Aptive Pest Control - Tacoma

Hi Don,

Thank you for sharing your feedback! We’re thrilled to hear that Alexander was helpful, friendly, and thorough during your visit. We’ll be sure to pass along your kind words to him.

We truly appreciate you being a part of the Aptive neighborhood and look forward to continuing to keep your home protected with the same level of care and attention.

-Jasmine

Rated 5 out of 5 stars

Jayden helped me by listening to me and…

Jayden helped me by listening to me and addressing all my concerns.

October 14, 2025
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Reply from Aptive Pest Control - Tacoma

Hi James,

Thank you for sharing your feedback! We’re glad to hear that Jayden took the time to listen and address all of your concerns. At Aptive, we strive to provide attentive, personalized service that gives our customers confidence and peace of mind, and it’s wonderful to know Jayden delivered that experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.

-Jasmine

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