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Aptive Pest Control - Toledo Reviews 77

TrustScore 4.5 out of 5

4.4

1001 N Holland Sylvania Rd, 43615 Toledo, OH, US


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Rated 5 out of 5 stars

Highly recommend Aptive. Been with them for several years. They have got my spider, wasp, ant and mosquitoes all under control exterior of house. Inside ant and spiders gone after treatments. Best pa... See more

Company replied

Rated 3 out of 5 stars

I am seeing a lot of very big, healthy spiders coming out to greet me as I do my weeding and gardening. I HATE those five-eyed freaks, and employed your service to exclusively rid my yard of them. I... See more

Company replied

Rated 5 out of 5 stars

I understand that you can now ask for the pest control agent that you want. That is a huge improvement over constantly having a new person every treatment. However, it is not clear how you can ask for... See more

Company replied

Rated 5 out of 5 stars

Aptive Environmental has done a fantastic job of getting rid of insect pests for me. They even have gotten rid of the fleas in my yard so my dog isn’t bothered by them! I’m just thrilled that I no... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Toledo

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 1001 N Holland Sylvania Rd, 43615, Toledo, OH, United States

  • 12347040968
Promotion box for Aptive Pest Control - Toledo

We overthink pests so you don't have to.

Smarter pest control starts here.

4.4

Excellent

TrustScore 4.5 out of 5

77 reviews

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Rated 5 out of 5 stars

Pest control personnel was prompt

Pest control personnel was prompt, quiet, and efficient. I appreciate the heads-up text the day of the appointment to check if I had specific concerns or needs. Keep up the great work!

August 20, 2025
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Reply from Aptive Pest Control - Toledo

Hi Alesha,

Thank you so much for your thoughtful review! We're thrilled to hear that our service professional was prompt, efficient, and respectful of your home. At Aptive, we believe clear communication is key, so it's great to know the heads-up text was helpful in making sure we addressed any specific concerns. Your encouragement means a lot to our team, and we look forward to continuing to provide service you can rely on.

-Jasmine

Rated 5 out of 5 stars

Always does a great job

Sienna always checks in for any issues and does a great job.

August 13, 2025
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Reply from Aptive Pest Control - Toledo

Hi Ana,

Thank you for sharing your feedback! We’re thrilled to hear that Sienna consistently checks in and provides thorough, attentive service. At Aptive, we take pride in having service professionals who go above and beyond to ensure our neighbors feel confident and satisfied with their pest control. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great service!

Our technician Vincent is very friendly and good to work with. He goes over all the areas of our home and yard and explains everything that he is doing.

August 13, 2025
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Reply from Aptive Pest Control - Toledo

Hi Abe,

Thank you for sharing your experience! We’re thrilled to hear that Vincent provides friendly, thorough, and informative service. At Aptive, we take pride in having service professionals who make sure our neighbors understand the work being done while keeping their homes and yards protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide you with reliable pest control.

-Jasmine

Rated 4 out of 5 stars

These guys are punctual and very…

These guys are punctual and very thorough. We can enjoy our back yard in peace now.

August 13, 2025
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Reply from Aptive Pest Control - Toledo

Hi Andre,

Thank you for sharing your experience! We’re so glad to hear that our team’s punctuality and thorough service have helped you enjoy your backyard in peace. At Aptive, we take pride in delivering effective pest control along with a professional, friendly experience for every home we service. We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your outdoor space safe and enjoyable.

-Jasmine

Rated 5 out of 5 stars

Tech was very helpful and friendly

Tech was very helpful and friendly

August 16, 2025
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Reply from Aptive Pest Control - Toledo

Hi Lynn,

Thank you for sharing your experience! We’re glad to hear that our service professional was helpful and friendly. At Aptive, we strive to provide knowledgeable, courteous service while delivering effective pest protection for your home.

We truly appreciate you choosing Aptive and look forward to continuing to serve you.

-Jasmine

Rated 2 out of 5 stars

Not happy I had to call and have them…

Not happy I had to call and have them come and spray again. Had spiders very bad on both front and back porch. And on our shed.they were suppose to spray our dock per the contract.when they came out said they were not allowed to spray the dock

August 14, 2025
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Reply from Aptive Pest Control - Toledo

Hi Robert,

Thank you for sharing your feedback. I’m truly sorry for the frustration this has caused with the spiders and the confusion around the dock treatment. At Aptive, we strive to provide thorough and reliable service, and it’s clear we fell short in this instance.

We’d like the opportunity to review your account and schedule a follow-up service to address the spiders and ensure your concerns are fully resolved. Please reach out at socialmedia@goaptive.com. Your feedback helps us improve, and we appreciate the chance to make things right.

-Jasmine

Rated 5 out of 5 stars

They two gentlemen that come out to our…

They two gentlemen that come out to our house are AMAZING. They are personable and do a great job. Very respectful

August 13, 2025
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Reply from Aptive Pest Control - Toledo

Hi Sheyanne,

Thank you for sharing your experience. We’re thrilled to hear that our team members have been personable, respectful, and thorough in their work. At Aptive, we take pride in providing both effective service and a positive experience for every customer.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Your feedback motivates our team to continue delivering the best service possible.

-Jasmine

Rated 5 out of 5 stars

Great service

Great service.

August 12, 2025
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Reply from Aptive Pest Control - Toledo

Hi Terri,

We’re thrilled to hear you had a great experience with our team! At Aptive, we take pride in providing reliable and attentive service, and your feedback reinforces the effort our team puts in every day.

Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!

-Jasmine

Rated 5 out of 5 stars

Japanese beetles

Tech was very helpful with information on Japanese beetles.

July 12, 2025
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Reply from Aptive Pest Control - Toledo

Hi Teri,

Thank you for your review! We're so glad to hear that your service professional helped provide information about Japanese beetles. Educating and supporting our customers is a key part of what we strive for at Aptive, and it’s great to know you felt well-informed.

We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and expertise.

-Jasmine

Rated 1 out of 5 stars

According to post treatment pics I…

According to post treatment pics I received, my house wasn’t treated. My neighbor’s house was treated instead. Although providing this back to them, no effort has been made to alleviate the issue.

July 13, 2025
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Reply from Aptive Pest Control - Toledo

Hi there,

Thank you for bringing this to our attention, and we’re truly sorry for the confusion and frustration this has caused. At Aptive Environmental, we strive to provide accurate, high-quality service, and it’s clear we missed the mark in your case.

It’s concerning to hear that your neighbor’s home may have been treated instead of yours, and we want to make this right as quickly as possible. Please reach out to us directly at socialmedia@goaptive.com so we can look into your account, ensure the correct home is serviced.

We appreciate your patience and the opportunity to fix this—your experience matters to us, and we’re committed to making it right.

-Jasmine

Rated 5 out of 5 stars

I’m informed ahead when they are…

I’m informed ahead when they are coming. He asks if there is any problem before he starts. He gives me a complete review of what he did when he has finished

July 8, 2025
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Reply from Aptive Pest Control - Toledo

Hi Sharon,

Thank you for sharing your experience! It’s great to hear that your service professional is keeping you informed, checking in on your concerns, and providing a thorough recap after each visit—that kind of communication and care is exactly what we strive for at Aptive. We’re so glad you’re seeing the difference, and we truly appreciate you being a valued part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Scheduling was easy

Scheduling was easy. Good communication. Showed up at scheduled time. Listened to my concerns, and treated my home.

July 13, 2025
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Reply from Aptive Pest Control - Toledo

Hi Jonathon,

Thank you for sharing your experience! We’re glad to hear scheduling was smooth and that our team communicated clearly and arrived on time. Listening to your concerns and treating your home thoroughly is exactly what we strive for at Aptive. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.

-Jasmine

Rated 3 out of 5 stars

Spiders

I am seeing a lot of very big, healthy spiders coming out to greet me as I do my weeding and gardening. I HATE those five-eyed freaks, and employed your service to exclusively rid my yard of them. In my estimation you could have done a better job spraying this last visit, so I’m rating your work a 3. The large number of living, growing and happy spiders in my bushes would agree.

June 26, 2025
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Reply from Aptive Pest Control - Toledo

Hi Bonnie,

Thank you for sharing your honest feedback and for trusting Aptive to help with your spider concerns. We completely understand how frustrating it can be to still see those unwelcome visitors in your yard—especially when you’re working outside. We’re sorry this last treatment didn’t meet your expectations. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and ensure a more thorough approach at your next visit. Your comfort and satisfaction are important to us, and we want to get this right for you.

-Jasmine

Rated 5 out of 5 stars

Highly recommend Aptive

Highly recommend Aptive. Been with them for several years. They have got my spider, wasp, ant and mosquitoes all under control exterior of house. Inside ant and spiders gone after treatments. Best part is the stuff they are spraying works and doesn't smell like harsh chemicals at all. Also the team they send out are very courteous and thorough.

July 1, 2025
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Reply from Aptive Pest Control - Toledo

Hi Tim,

Thank you so much for your continued trust and recommendation! We’re thrilled to hear that our treatments have effectively controlled pests both inside and outside your home while using products that are safe and low-odor. At Aptive, we take pride in delivering thorough, courteous service with solutions that work, because your comfort and peace of mind matter most. We look forward to continuing to protect your home for many years to come!

-Jasmine

Rated 1 out of 5 stars

WORST PEST CONTROL COMPANY

1. Treatment doesn’t work (starting to think it’s just water)
2. I have to call them every 14 days to get them to come out and do a another treatment
3. DONT TRUST THIS COMPANY THEY WILL MAKE YOU SIGN A 1 YEAR CONTRACT AND IF YOU DECIDE TO CANCEL BEFORE THE YEAR ITS A $200 FEE!!!

June 28, 2025
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Reply from Aptive Pest Control - Toledo

Hi Maher,

Thank you for sharing your concerns with us. We’re genuinely sorry to hear that your experience hasn’t met your expectations—especially when it comes to the effectiveness of your treatments and the communication around scheduling. At Aptive, we strive to provide pest control solutions that truly work and make the process as easy and transparent as possible. I’d like to review your account to understand what happened and ensure your home is properly protected without any unnecessary hassle. Regarding the service agreement, we aim to be upfront about all terms and would be happy to discuss options that best fit your needs. Please reach out to us directly at socialmedia@goaptive.com with your service address so we can look into this and help make things right. Your satisfaction matters greatly to us, and we appreciate the chance to improve your experience with Aptive.

-Jasmine

Rated 4 out of 5 stars

Recommend Aptive…

The techs who have visited have all been very friendly and knowledgeable. We are so pleased with the lack of ants in our lawn and on our deck! We have only had one mosquito treatment and it has decreased our mosquitoes but it seems like we have an increase of tiny biting bugs now. Not sure if there is a correlation or not. Overall we are pleased and have recommended Aptive to friends.

June 28, 2025
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Reply from Aptive Pest Control - Toledo

Hi Carolyn,

Thank you so much for taking the time to share your experience! We're thrilled to hear that you've noticed such a positive difference with the ants around your lawn and deck—that’s exactly the kind of result we aim to deliver. It's also great to know our service professionals have made a good impression; we’ll be sure to pass that along to the team. Regarding the tiny biting bugs, we’d be happy to take a closer look and adjust our treatment plan if needed. Your comfort and satisfaction matter to us, and we're so grateful for your recommendation and trust in Aptive!

-Jasmine

Rated 5 out of 5 stars

Getting pictures of what is done and…

Getting pictures of what is done and getting text messages of start and finish.

June 21, 2025
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Reply from Aptive Pest Control - Toledo

Hi Brian,

Thank you so much for highlighting the communication we strive to provide here at Aptive! We know how important it is to keep you informed every step of the way, and our team takes pride in sending photos and updates so you can see exactly what’s been done. Your feedback truly encourages us to continue delivering that transparent and thorough service you deserve. We appreciate you choosing Aptive!

-Jasmine

Rated 3 out of 5 stars

there were two times you were a no show…

there were two times you were a no show for appointments with out notification.
i tried to explain in a phone call that i was going to consider those as a service treatment. but was told no.
so after this next treatment i wish to cancel any further treaments. this should fill my contract.

June 19, 2025
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Reply from Aptive Pest Control - Toledo

Hi there,

Thank you for taking the time to share your experience. We’re really sorry to hear about the missed appointments and the lack of communication—that’s not the level of service we strive to provide at Aptive. We truly value your time and trust, and we completely understand how frustrating this situation has been. I’d like to take a closer look at your account to ensure everything is in order regarding your final service and agreement. When you have a moment, please email us at socialmedia@goaptive.com with your service address so we can personally follow up and make sure your request is handled with care. Thank you again for being part of the Aptive family—we appreciate the opportunity to make things right.

-Jasmine

Rated 5 out of 5 stars

The technician is very friendly and…

The technician is very friendly and keeps me informed what he is doing on the visit.

May 28, 2025
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Reply from Aptive Pest Control - Toledo

Hi Barb,

Thank you for sharing your experience! We're so glad to hear that your service professional is keeping you well-informed and delivering a friendly, helpful experience. At Aptive, we believe great communication is key to quality service, and it’s wonderful to know you’re seeing that in action. We appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

It's your personnel

It's your personnel. .knowledgeable and helpful

May 28, 2025
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Reply from Aptive Pest Control - Toledo

Hi Carol,

Thank you for highlighting our team’s knowledge and helpfulness! At Aptive, we believe that our people truly make the difference, and it’s wonderful to hear that our service professionals are delivering the expertise and care you deserve. We’re grateful to have you as part of the Aptive community and are here whenever you need us.

-Jasmine

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