With Aptive close to a year and have No complaints, staff are great very friendly and professional. Great communication they are thorough and explain everything. Good service, always on time, and iss... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
On time arrival with prior notification. Stopped by to tell us what he'd be doing and asked if we had any specific requests. Worked quickly and sent us details of what he had done.
Company replied
I have been happy with Aptive since the summer of 2025. There was a misunderstanding concerning my services that were put in place at the time of signing up with Aptive. It seems to be rectified, bu... See more
Company replied
I have been an Aptive customer since 2022 and have had two unpleasant experiences with technicians and several with billing. My confidence level has been renewed since the last technician, Christays... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7 West Cross St, Ste 7E, 10532, Hawthorne, NY, United States
- 19148255912
We overthink pests so you don't have to.
4.6
Excellent
53 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aptive Pest Control - White Plains
Hi Barbara,
Thank you for sharing your experience! We’re happy to hear you’ve had positive interactions with our service professionals. At Aptive, we believe great service starts with respectful and helpful communication, so it’s wonderful to know that’s reflected in your visits.
We appreciate you being part of the Aptive family and look forward to continuing to provide you with excellent service.
-Jasmine
Great service
The technician wasn't able to do mosquito/tick spraying due to the weather, so Aptive was able to come back the following week to address those and several other issues. Nice to have such a responsive pest control company
May 29, 2025
Reply from Aptive Pest Control - White Plains
Hi Alexander,
Thank you for taking the time to share your experience! We’re glad our team was able to return promptly and take care of the mosquito, tick, and other concerns despite the weather delay. At Aptive, being responsive and reliable is at the core of what we do. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home!
-Jasmine
Ive been very satisfied with your…
Ive been very satisfied with your service…no mice, no jumping spiders😱theyre gone.
I do have a question sbout ticks & mosquitos….since i got lymes already this yr.
I have ine are Or two ateas i see alot of bee activity in my gazebo. Is that something u csn take of or do i look else ehere?
May 23, 2025
Reply from Aptive Pest Control - White Plains
Hi Helen,
We’re so glad to hear you’ve been satisfied with your service—no mice or jumping spiders is exactly what we love to hear! Thanks for trusting Aptive to help protect your home.
As for ticks and mosquitoes, we absolutely offer treatment options to help reduce those populations, especially in areas like yards and high-traffic outdoor spaces. We're really sorry to hear you've already dealt with Lyme this year—that's no small thing, and we definitely want to support you however we can.
Regarding the bee activity around your gazebo, we’d love to take a closer look. Depending on the type of bees and where they’re nesting, our service professionals may be able to assist or help point you in the right direction if it’s outside our scope.
Please feel free to give us a call so we can get the right solutions in the place for you -- we're here to help however we can!
-Jasmine
Reply from Aptive Pest Control - White Plains
Hi Shar,
Thank you for the wonderful review! We're so glad to hear that our team at Aptive consistently meets your expectations with expert, professional service. Your satisfaction means a lot to us, and we truly appreciate your trust in our team. We're here whenever you need us, and we look forward to continuing to deliver great results for you!
-Jasmine
Reply from Aptive Pest Control - White Plains
Hi Bruce,
Thank you for your wonderful feedback! We're so happy to hear that you're consistently pleased with the friendly and thorough service we provide. At Aptive, we strive to make every experience a great one, and it's fantastic to know we've met your expectations. We appreciate your continued trust in us!
Thanks for being part of the Aptive family!
-Jasmine
A great company
The worker comes on the day promised. He listens to your concerns and is very professional.
April 15, 2025
Reply from Aptive Pest Control - White Plains
Hi Rosetta,
Thank you so much for the kind words! We're thrilled to hear that your service professional has been attentive, professional, and reliable -- that's exactly the kind of experience we aim to provide every visit. We're grateful to have you as part of the Aptive family and look forward to continuing to protect your home with care!
-Jasmine
Joseph was very professional and gave…
Joseph was very professional and gave updates including pictures of what was done
April 9, 2025
Reply from Aptive Pest Control - White Plains
Hi Cynthia,
Thanks so much for the kind words! We're glad to hear Joseph took great care of you and kept you in the loop with updates and photos -- that's the level of service we love to deliver at Aptive. We appreciate you being part of the Aptive neighborhood and look forward to keeping your home protected!
-Jasmine
The technician went above and beyond to…
The technician went above and beyond to give helpful tips to satisfy my concerns I was not home at the time of the service but the tech contacted me and made sure that any issues new or old were heard and addressed.
April 7, 2025
Reply from Aptive Pest Control - White Plains
Hi Brittany,
Thank you so much for your kind words! We're thrilled to hear that your Aptive service professional went above and beyond to make sure your concerns were heard and addressed, even while you weren't home. That level of care and communication is something we truly value, and we're so glad it made a difference in your experience. We're grateful to have you as part of the Aptive family!
-Jasmine
The technician is very respectful
The technician is very respectful. I got a text and detailed report on the service he had done. The most important is I have seen less activities of pest around my house. We’ll see when the Summer comes.
March 6, 2025
Reply from Aptive Pest Control - White Plains
Hi Chutipan,
Thank you so much for sharing your experience! We’re delighted to hear that you’ve noticed a decrease in pest activity around your home, and we’re glad our service professional provided respectful service along with a detailed report. At Aptive, we believe in keeping you informed while delivering effective solutions. We look forward to continuing to monitor your home as summer approaches and are here to help whenever you need us. Thanks again for being part of the Aptive neighborhood!
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.