Awful service. Missed the delivery, but 5 people in the house and no one heard the driver knocking or ringing the bell. No customer service whatsoever.
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Excellent and speedy service. Only disappointment was that four of the solar lights (out of fifty) didn’t work. But as they were all packaged together it was not worth sending them back. Following re... See more
Company replied
Purchased 2 boxes (400) of Habiliss Easy Start Eco Wood Wool fire starters recently from Apt Product Ltd. I have been testing them over the past couple of weeks with excellent results. Primarily I hav... See more
Ordered 2xdog/car seat covers and judging by the illustration on the packaging assumed I would receive the same covers as I had purchased before. The illustration suggests covers suitable for a large... See more
Company replied
Company details
Written by the company
APT Product bring the best of the world to your door and help deliver enhanced living through creativity with quality. From home to garden, family to pets, indoor, outdoor and all around the world...
Contact info
Unit 18 The Sterling Complex, Farthing Road, IP1 5AP, Ipswich, United Kingdom
- sales@aptproduct.com
- aptproduct.co.uk
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Really fast delivery and item as…
Really fast delivery and item as described. Also cheaper than anywhere else. I was sceptical about ordering from here as I’d never used them before. But I had no issues and would definitely order from them again.
December 2, 2021
Excellent and speedy service. Replacements plus six extra received
Excellent and speedy service.
Only disappointment was that four of the solar lights (out of fifty) didn’t work. But as they were all packaged together it was not worth sending them back. Following review the company sent 10 lights free of charge. This is excellent service and goes beyond their obligations.
November 21, 2021
Reply from Apt Product Ltd
Thanks for your review and sorry to hear about the issue with your lights. We would have preferred you contacted us sooner so we could have taken action to resolve this for you, but we've now raised a free of charge replacement order to send you another whole pack of lights.
We always strive to provide the highest levels of customer service and we hope this resolves the situation to your satisfaction, otherwise please do let us know.
Thanks, Apt Product Ltd
Very good service indeed!
November 19, 2021
Great service
November 19, 2021
Not a genuine seller
November 16, 2021
Unprompted review
Reply from Apt Product Ltd
Further information has been requested from this reviewer, as they are not a valid customer of ours.
Very good service
November 12, 2021
Not fit for purpose
Unfortunately I have given 2 stars for this product even though I ordered another 2 for our cars without opening up or trying 1st one.
I Was putting into the cars at the weekend, they were very thin not at all as expected, wouldn't have lasted long at all, also put elastic fixing behind the head rest and the it broke tried another and again broke neither was given any force,
Disappointed with product sorry not worth the money, would return but really can't be bothered with the hassle,
Really sorry to write such a disappointing review
November 9, 2021
Quick delivery and excellent quality
Quick delivery and excellent quality. Very please.
October 29, 2021
Received very quickly and well packed …
Received very quickly and well packed just what I wanted.
October 19, 2021
Great service thank
October 8, 2021
I ordered a fitness mat
I ordered a fitness mat. It is perfect, very comfortable, and it arrived in one day!
October 7, 2021
Beautiful well made toy
Beautiful well made toy. My granddaughter loves it and it looks like it will be hard wearing.
September 27, 2021
Misleading packaging.
Ordered 2xdog/car seat covers and judging by the illustration on the packaging assumed I would receive the same covers as I had purchased before. The illustration suggests covers suitable for a large dog, 4xsubstantial securing straps and large enough to cover the entire rear seat. What I received was only suitable for a small car and small dog. Flimsy in construction, certainly not non-slip with 2xelasticated weak straps and rather expensive for all that. Won’t be buying from this site again.
September 26, 2021
Unprompted review
Reply from Apt Product Ltd
Thanks for your feedback - we are not able to comment on any previous products you may have purchased but these pet car seat protectors have been well received by many other customers and we are sorry to hear of your disappointment only via this review. We strive for 100% customer satisfaction and if you had contacted us previously we would have taken immediate steps to rectify the situation for you, if you were not happy. It is unfortunate we were not provided that opportunity. Kind Regards, Apt Product Ltd
Super punctual & of quality
Arrived within a day. Great quality product & easy to build
September 20, 2021
A very quick and speedy service
September 17, 2021
Excellent products and speedy delivery
Excellent products and speedy delivery. Thank you!
September 14, 2021
Great service
Excellent communication, had a small issue that was quickly resolved in a friendly manner. Highly recommend and would use again in the future.
September 13, 2021
Unprompted review
Amazing service and lovely product.
September 13, 2021
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