Apuldram Roses Reviews 

408
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb quality and healthy condition of the roses, often noting they are larger and more vigorous, arriving well-packaged and undamaged. Many people appreciate the efficient delivery, with the company often delaying shipments during hot weather to protect plants and keeping customers informed. Staff are frequently highlighted for their extensive knowledge, helpfulness, and friendly service, making interactions and workshops informative and welcoming. However, some customers noted issues with delivery services, particularly with certain carriers, experiencing delays, incorrect addresses, or difficulties locating properties.

What people talk about most

Product

Reviewers express high satisfaction with the product, consistently describing the roses as beautiful,... See more

Quality

People report positive experiences with quality, consistently praising the superb condition and health of the... See more

Delivery service

Users describe positive interactions with delivery services, often praising the swiftness and care taken with... See more

Staff

Consumers find staff to be positive, consistently praising their knowledge, helpfulness, and friendly... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely rose from apuldram but APC were a disaster and turned a simple delivery into a detective farce. Multiple calls that took you through an automated system so long and drawn out that you were exha... See more

Rated 5 out of 5 stars

Ease of web site ordering. I was contacted throughout purchase and delivery with updates. Roses arrived by DPD who handled them with great care but even if they didn't handle with care the roses were... See more

Rated 5 out of 5 stars

I went to the afternoon tea in the garden talk on identifying the varying needs of the different types of rose - climbers, ramblers, hybrid tea, floribunda and ground cover. I now know how growers pr... See more

Rated 5 out of 5 stars

The rose is beautiful. But APC delivery person who delivered it was appalling. They didn’t deliver it on the appointed day because they said they couldn’t find our address……..they were located on the... See more


Company details

  1. Garden Center

Written by the company

Apuldram Roses is a small specialist rose growing nursery, we offer roses my mail order or you can come a visit the nursery. We run regular workshops throughout the season on the care of roses, from pruning to planting, including feeding and maintenance. Friendly helpful advice always on hand. We offer Tea, Coffee and homemade Cake in our rose garden during the summer months.


Contact info

4.9

Excellent

TrustScore 5 out of 5

408 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(408)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

I’ve used this company multiple times and every experience just gets better than the last. The customer service is second to none and the products are of the very best quality. I highly recommend.

March 12, 2025
Rated 5 out of 5 stars

5 STAR

Had what I wanted, fast delivery of quality product that was well packaged. Instructions re planting and aftercare. Will use again if they have what I want.

March 10, 2025
Rated 5 out of 5 stars

Rose pruning class - Highly recommend!!!

It was a really interesting and practical talk on rose pruning and care, with lots of insider tit bits which I will now remember. We also spent some time on a shrub with our secateurs which was so helpful to do whilst being overseen. The class was cleverly run at a certain pace whereby it was a long enough class for us to get all the info we wanted (and lots more besides), to ask questions about our own roses, and to have a practice, whilst not being too long for there to be a lull or a chance of distraction. Set in their extensive grounds with a huge variety of roses and rose products, as well as some other plants. Yummy cake and tea/coffee offerings there too. Well worth the £15 and a really enjoyable experience. Thank you!

March 15, 2025
Rated 5 out of 5 stars

Always great products

Always great products, 2 healthy roses delivered well packaged. Highly recommend this company, and their prices are very good. If you need ideas or advice they are happy to help. Ordered before and I’m sure I will order again one day, just need to find space for another one ;-). Thank you.

March 4, 2025
Rated 5 out of 5 stars

Excellent pruning workshop

Thoroughly enjoyed the pruning workshop. Learnt not only how to prune different types of roses, but also how to prevent diseases and encourage healthy growth. Great supply of tea and excellent homemade cake too. Friendly staff who encourage you to be brave with your roses.

March 1, 2025
Rated 5 out of 5 stars

I bought these again

I bought these again, as delighted with the first order.
It was great to receive an email advising that you had some additional stock and this time I purchased potted, rather that bare root - very happy!

February 12, 2025

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