Aquaplanetsports Reviews 610

As a Newbie to the Paddleboard scene , the easy to use website helped me choose the correct board/kit with basic questions with the 'Which board" tab on the menu that was super easy to use ..
I simply ordered one and was delivered in 2 days with tracking etc!
Just Perfect !
I will say all the kit looks such good quality too 👍
I would highly recommend 100%

I was browsing the website and asked several questions on the chat, the answers were quick and helpful! I ordered a new board and found all communication to be quick and effective, the board arrived when expected and in perfect condition. All in all 72 hours from website order to on the water! A very good customer experience!

I purchase two SUPs which have been fantastic. We had a problem with one of the paddles, and aquaplanet replaced the paddle within two days of it being raised.

Fantastic product and great company with fab customer service. Would highly recommend!

Took my board to the Lakes at the weekend. Had to walk about 15 mins from our flat to Derwent Water, with the board in the big back that doubles as a back pack. When I got to the lake I noticed that the straps had started to come away from the body of the bag. I contacted Aquaplanet and explained the issue, along with sending a couple of pictures of the fault. They sent a new bag out straight away to replace the faulty one.
Excellent customer service from Aquaplanet

On holiday I experienced a problem with my paddleboard. I contacted customer service and they arranged for a replacement straight away. You can't get better service than that.

Excellent customer service. Had an issue with the rucksack and let them know, fully expecting them to say it was my fault or at best offer a discount on a new one. In fact they replaced it and the whole process was easy. Great communication. You can buy from this company with total confidence.

Great service as usual. Speedy delivery and fabulous product. The paddleboard bag is so much better than my old one and has the added benefit of looking cool too. A great buy.

Really informative website and great delivery

The board arrived on time, it was easy to set up and its been great to use. A really good purchase and value for money.

The Rockit board is good value for money, complete, stable and fun to use. Compared to our other board (Fatstick) it will be interesting to see how durable it will be? The removable fin snapped off cleanly at the base in the mounting on the first use?

Bought 2 boards everything arrived with no hassle no damage and both boards were excellent out on water, was very easy .

This kit has everything I needed.

The instructions were clear concise and to the point, there was no need to read twelve pages before you even got to the part that you need to read.

The paddle board was very stable, light in the water and moved through the water well.

The paddle was easily adjustable for me 6ft 1 inch and my wife 5ft (even my 5 year old had ago but the paddle was huge for him hee hee hee) and the markers on the side allowed us to play with the length and then adjust it to whatever size we preferred without having to guess.

The pump works well but I will definitely be upgrading to an electric pump as soon as I can.

The little dry and was great for storing my keys in and the repair kit (just in case).

The rucksack that it all comes in was brilliant, the only thing I would have liked would be a few more inches on the chest strap to make it easier to grasp with cold hands but other than that it was great.

The leash supplied was comfortable and long enough to be used everywhere on the board but short enough to not drag along in the water.

All in all I want to get another to save my wife and I from having to argue about whose turn it is.

Great quality SUP with speedy delivery. It’s great to get the updates via newsletter with tips and teaching videos.

Great choice of boards, lots of advice on which board would suit my needs, good service & speedy delivery thank you Aquaplanet.

Arrived quickly and was delivered to a holiday site while in Cornwall. Lovely board which was easy to assemble and pump up.
All the extras that came with the board are good.
Lots of comments already.

Fantastic service and products. Really happy with my Pace and accessories!

Great Customer service, would use again👍

Great customer service! Went out their way to help and resolved the issue immediately!

Replaced my board instantly as it had a fault and this was after my 1 year guarantee had ended, so grateful :)

Love my board, got the Rainbow 🌈 coloured one. Easy to use,everything is good.Thought I had a faulty pump, turns out just needs to be pumped a few hundred times! Thanks Aquaplanet I see many good times ahead 😀

I bought my entire SUP package from Aquaplanet because they're a reputable brand. I have the Aquaplanet Max (Rainbow of course) and all added safety features. Having lost part of the paddle whilst out on the lake, I contacted Aquaplanet to purchase a replacement. No need, they sent a replacement immediately without charge. I'd recommend them to anyone and I will continue buying from them as my hobbies continues to escalate.