AquariumPlants.com Reviews 

2,159
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Ordered plants over a week ago and no response from the company except order (and money) received. Sent several emails but no response. I tried this company over a couple of others i used in the past... See more

Rated 5 out of 5 stars

This company has never disappointed me. Healthy, well developed plants with lush, trailing root systems. I've been doing business with aquariumplants.com for a long time and will continue to do so b... See more

Rated 5 out of 5 stars

The plants are quality and arrive in excellent condition every time I have probably ordered a water lily and/or aquarium plants about 6 or more times. Reliable packaging and Shipping notification... See more

Rated 5 out of 5 stars

This is one of a few live plant shops that will ship to Hawaii at a reasonable price. My order was filled promptly and the plants arrived in excellant condition. It would be helpful if the plants we... See more

Company details

  1. Aquarium Shop

Information provided by various external sources

freshwater aquarium plants aquatic plants CO2 aquarium substrate "freshest aquarium plants in the industry"


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(2,159)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Updated Review

Ordered plants over a week ago and no response from the company except order (and money) received. Sent several emails but no response. I tried this company over a couple of others i used in the past. My mistake, so far!! We will see if, when and what I get from them. If all is satisfactory I will provide an updated review. But right now I would suggest using some of the other more reputable on-line companies for your plants. Update 8/7/26. Received my plants. All of them in good condition. Found just a few snails in a couple of them. I will but again from this company

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent plants care

Excellent care of the plants they sell. I was astonished when i saw the beautiful plants i ordered. Once delivered it was well worth the wait. Im glad they are in business as i will surely continue to purchase from this retailer.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Top rate company

Packaging is always top rate and the team always seems to throw in an extra plant. I’m a long time costumer and never had an issue. I recommend shopping here!

September 24, 2024
Rated 1 out of 5 stars

The worst customer service EVER

The worst customer service I've ever had. They did not respond to any of my emails or phone calls UNTIL I filed a complaint. Their idea of 'making it right' was to pretend to send me another shipment of plants (I never received anything from them) and then ask that I remove my original review. "I've never had anyone go so hard on me for not sending out my products on time" after that guilt trip, I was told someone in their store had passed away making them get behind of shipments. It was so unprofessional. You ruined the gifts I had planned to give to my husband for his birthday then you gave me false hope you would make it right. What a joke. Good thing Paypal knows how to do the right thing and refunded me.

August 21, 2024
Rated 5 out of 5 stars

Ships to Hawaii

This is one of a few live plant shops that will ship to Hawaii at a reasonable price. My order was filled promptly and the plants arrived in excellant condition. It would be helpful if the plants were labeled (purchased the assortment) so that a person new to the hobby, like myself, can research the plants and better understand how to plant, where to plant and how to care for the plants.

August 13, 2024
Rated 5 out of 5 stars

Love this Site!

Website is designed and organized really well so shopping for products is easy. Packaging and shipping was great! I called customer service with a question about shipping price and they were super nice and courteous! I’ll definitely be purchasing from them again.

August 13, 2024

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