Aquila Heating Services Ltd Reviews 

29
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Scott installed a new boiler and replaced a defective main stop valve . We were very impressed with his work; he was knowledgable, efficient, reliable and very tidy. Communication was great with Scott... See more

Rated 5 out of 5 stars

Scott has on a couple of occasions helped us. Reliable, efficient and provides both practical solutions as well as keeping in mind what is the best for us in terms of long term plans. This has been th... See more

Rated 5 out of 5 stars

I wholeheartedly recommend Scott, he is punctual, respectful and very tidy. Scott came out at short notice to replace the leaking and messy plumbing that had been installed by my kitchen fitter. He re... See more

Rated 5 out of 5 stars

I've used Aquila Heating Services for a number of years and Scott always offers a great service. Recently he got my hot water working again and recommended a replacement part for the boiler. That wa... See more

Company details

  1. Plumber

Information provided by various external sources

Here at Aquila Heating Services Ltd we strive for perfection in every job we do weather it’s big or small, so call today for your friendly and local engineers service. All aspects of plumbing, heating & gas works carried out.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(29)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service

Scott installed a new boiler and replaced a defective main stop valve . We were very impressed with his work; he was knowledgable, efficient, reliable and very tidy. Communication was great with Scott responding to queries swiftly and keeping us informed at all times. We would not hesitate to recommend him and will certainly be using him in the future.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent job - completed with a real focus on getting it done right for the customer

I have today had my hot water tank switched over and am impressed by both the quality of the workmanship and the spirit in which it was done.

Scott went far and above what was needed - taking on a job that was non standard and more complex than he or I expected with both a smile on his face and a desire to do the job professionally and accurately.

His expert advice and openness of discussion when I was planning this out was hugely appreciated and I will absolutely use his services again myself and recommend them to others as well.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Scott has on a couple of occasions…

Scott has on a couple of occasions helped us. Reliable, efficient and provides both practical solutions as well as keeping in mind what is the best for us in terms of long term plans. This has been the most valuable aspect. Getting emergency solution and a solid plan for future options that are honest and in our best interest is what I have appreciated about Scott’s input mostly.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, thanks Scott for attending to our plumbing issue last week, was great that you able to respond at speed and I am extremely happy with your work and your transparency. I would definitely recommend your service and Aquila Heating Services Ltd as a trusted company.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

New boiler & radiator replacement

Scott communicated timely and clearly.
When he arrived he was friendly, approachable, efficient & tidy.
The pipe work was neat & done well.
We had never used him before but would definitely use again & recommend to others.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Scott Installed a new manifold for our…

Scott Installed a new manifold for our underfloor heating system which was a tricky job as the model being replaced was an old one with different connections but he managed to complete the job successfully. He communicates well and was friendly and professional.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Scott came strait away as he was nearby, problem was sorted quickly. He was so polite and friendly. He explained everything to me how to use the boiler. Call out charge very reasonable. Not ripped off. I called him again as the Boiler was losing pressure, again I was booked in very quickly. A 2 hour window was given which is great as so many say stay in between 8-1pm etc. he came again promptly, same friendly polite man. I will be having an extension soon and will need radiators taken off and new ones put in different places and I will be calling on Scott again as more than happy with his work ethic. 💯 recommend Scott to anyone.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Scott is so helpful to his regular…

Scott is so helpful to his regular customers. I use Scott to look after my elderly dads boiler. Recently it stopped working and Scott came round the same day and was fixed in 10 minutes. Would strongly recommend as is dependable, trustworthy and reliable.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

We have used Scott for all heating &…

We have used Scott for all heating & plumbing services for three years now and will continue to do so. He is clear in his communication, always on time and a friendly personality. All requested tasks have been completed without issues and Scott’s also given us plenty of sound advice on maintenance, upgrades etc that we consider trustworthy and much appreciate.

January 17, 2025
Unprompted review
Aquila Heating Services Ltd logo

Reply from Aquila Heating Services Ltd

Hi Janne

Thank you, always happy to help and give advice where needed.

Glad you are happy with the work carried out.

Regards
Scott

Rated 5 out of 5 stars

As always Scott was quick and…

As always Scott was quick and efficient.
Highly recommended if you want efficient and quality service.

April 29, 2024
Unprompted review
Aquila Heating Services Ltd logo

Reply from Aquila Heating Services Ltd

Thanks Hazel always happy to help and glad that your father was happy with the new tap!

Rated 5 out of 5 stars

Bathroom refit

Scott did a fantastic job of refitting my father’s bathroom. From initial contact to completion of the job he was friendly, efficient and professional, completed the job very well.
I highly recommend him.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

We used Aquila Heating Service and found Scott was extremely helpful and had good knowledge and advice. Disconnecting and reconnecting gas cooker,Changing several radiators,Fitting new toilet , sinks,taps and vanity units.Overall really pleased with works carried out. Would highly recommend.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Recommended

Scott of Aquila Heating Services is always knowledgeable, friendly and does a professional job. We had accidentally smashed the boiler waste pipe and Scott did a great job repairing it. He also services our boiler every year and does a job every time.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Scott came to service my boiler for the first time. The service he provided was excellent, from the initial phone call to final payment. His business is set up with the latest management processes, so the booking and arrival time is set and precise. His approach to the service work was professional and tidy, at all times keeping the work area clean, while showing respect for the surrounding area. He carried out a thorough service of the boiler, paying attention to the burner/igniter arrangement and the heat exchanger. Since the service, the boiler is performing well without any concern or issue. Final payment is on invoice and can be concluded by various means, I utilised bank transfer.

As initially stated, this was the first time that I have used the services of Aquila Heating Services, however, from my experience on this visit I will be using his services again.

Thank You!

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Seized underfloor heating pump

Scott visited my home to repair our underfloor heating during the recent cold snap. He quickly identified the problem and was able to fix the issue on the spot. I appreciated that he took the time to explain how i could repair this issue on my own, if it reoccured. He also took a note of the part, so that he could arrange a replacement if the part required it in future.

January 16, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look