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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience using AR Pay. The platform is smooth, reliable, and very easy to work with. What really stood out to me is their support team — extremely friendly, responsive, and genuinely... See more

Company replied

Rated 5 out of 5 stars

ive bought several vouchers from AR-Pay and from my experience they're the best when it comes to this. their prices aren't crazy like other websites. the delivery time is exceptional and it's all just... See more

Company replied

Rated 1 out of 5 stars

I’m been trying to figure out how I can get my code because this is the first time using and I keep trying to select the email it sent and it sends back to this page where it’s supposed to show me the... See more

Company replied

Rated 5 out of 5 stars

Although my account fully verified but my order canceled two times and the amount deducted from my visa card !! And their reply I should wait 14 days for refund !! The customer service supervisor c... See more

Company replied

Company details

  1. Gaming service Provider

Written by the company

AR-PAY is your go-to destination for every occasion. Our primary goal is to bring joy and delight to your loved ones. With our extensive collection of gift card options, we cater to diverse preferences and events. Our website got you covered whether it's for family, friends, or anyone you want to surprise. At AR-PAY, we prioritize your satisfaction. That's why we have established a secure, fast, and seamless shopping process. Shopping with us guarantees a hassle-free experience without any complications or concerns. Our team is dedicated to ensuring that every transaction is smooth and efficient. We take pride in upholding a 100% customer satisfaction rate and go the extra mile to achieve it. You can trust AR-PAY for all your gifting needs. Our website is designed to provide a user-friendly and intuitive interface, making your shopping experience enjoyable. We prioritize the safety of your personal information and employ strict security measures to safeguard your data. Experience the convenience and reliability of AR-PAY today. With our wide selection of gift cards and impeccable customer service, we strive to make every gifting moment special and memorable. Choose AR-PAY for safe and effortless gifting, and let us help you spread happiness to the people you cherish.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best 4 ever

Best 4 ever, I hope all the best

August 22, 2023
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your kind review! We appreciate your loyalty!

Rated 5 out of 5 stars

Best Store i have seen that provide…

Best Store i have seen that provide Various products and Cheap Prices and Customer service is very Great and Fast.

August 21, 2023
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your kind review! We are pleased to know your experience was smooth! Thank you for choosing Ar-pay!

Rated 1 out of 5 stars

I am unable to withdraw tha amount in…

I am unable to withdraw tha amount in my account
Register no 9675957647

August 17, 2024
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your review! Kindly provide us with your email and phone number you used to register your account at ar-pay.com so we can check the matter further and assist you in the best possible way. We cannot locate any account with the number and name provided. We sell digital gift cards and we are not sure to what kind of withdrawal are you referring to.

Rated 1 out of 5 stars

Committing Fraud

I am compelled to expose the deceitful and fraudulent practices of AR Pay, a company that has betrayed consumer trust by knowingly selling invalid and expired vouchers. Despite my repeated attempts to resolve this matter through their customer service, AR Pay has shown blatant disregard for accountability and consumer rights.

AR Pay's sale of expired vouchers is a flagrant act of fraud, preying on unsuspecting customers who expect valid discounts or services in return for their hard-earned money. Instead, they have perpetrated a deliberate scheme to defraud consumers, betraying the very foundation of ethical business practices.

Attempts to seek resolution from AR Pay's customer service have been met with evasion and indifference. Their representatives have either ignored my inquiries or provided empty assurances without taking meaningful action. This pattern of neglect demonstrates AR Pay's callous disregard for their customers' concerns and reinforces their unethical business practices.

I urge all consumers to exercise caution when dealing with AR Pay. Their actions exemplify a complete lack of integrity and respect for consumer rights. Purchasing from AR Pay is not just a risk of financial loss but a tacit endorsement of their fraudulent behavior.

I call upon regulatory authorities and consumer protection agencies to investigate AR Pay promptly and take swift and decisive action against their fraudulent practices. Consumers deserve justice, and AR Pay must be held accountable for their reprehensible actions.

June 21, 2024
Unprompted review
AR-PAY logo

Reply from AR-PAY

We are very sorry to hear about the issue you have experienced. We have checked the matter with our support team and we can confirm that the issue is not related to the validity of the code but the method of redeeming. We kindly ask you to check the email sent by our team and follow the steps. Please keep us informed whether you still experience any issue after following the right redeeming process. We'd appreciate if you can kindly update your review after you try again. Thank you in advance for your kind cooperation and understanding!

Rated 1 out of 5 stars

Bad client service

I verified my identity but still i cant make purchase i contacted the support they said wait 2 hours and and u can make purchase again
Now more than 13 hours and still i cant
So what the purpose of the verification ?
Very bad i dont recommend

May 15, 2024
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your review! Kindly provide us with your email and phone number you used to register your account at ar-pay.com so we can check the matter further and assist you in the best possible way.

Rated 5 out of 5 stars

legit website

May 5, 2024
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your kind review! We are pleased to know you are happy with the products and service delivered.

Rated 1 out of 5 stars

Bad I bought Minecraft game code but…

Bad I bought Minecraft game code but they give me mine coins instead and when I started talking with the customer support they would ghost me in the middle of the conversation and ignore me and they refused to refund me

Update: they called me and told me it was a translation mistake even though I asked the customer support before buying the Minecraft code asking if it’s actually the game code and they said yes and the manager who called me about it also said that they can’t do anything for me and she just gave me a half hearted apology and nothing else bad experience with both the product and the customer support
do not buy from them

Update 2: they tried calling me again for some reason but I didn’t answer because I was busy still won’t recommend

January 18, 2024
AR-PAY logo

Reply from AR-PAY

Thank you for your review! We are truly sorry for the inconvenience caused. Your feedback regarding the Arabic content of this product has been immediately reviewed and additional information regarding the coins card has been added. As we highly appreciate your cooperation and kind understanding, we have offered a compensation. More details you can find over email.

Rated 1 out of 5 stars

Worst website ever they provide wrong…

Worst website ever they provide wrong codes and when you try to get support they ask for bank statement i dont know what the heck does bank statement has to do with wrong codes they provided

February 28, 2024
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your review! Our Supervisor is trying to reach you in order to assist you further. Please respond to our messages.

Rated 5 out of 5 stars

If you have a problem you will have no…

If you have a problem you will have no support.
Update: they closed my Support ticket without a reply.
Update: I already followed all needed steps and my account is fully verified already. And still no orders are accepted since then. And no response from support.
Update: the support contacted me and problem solved. Thank you AR-Pay.

February 1, 2024
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for updating this review! We truly appreciate your kind cooperation into resolving the matter quickly and remain at your service for any further assistance needed.

Rated 1 out of 5 stars

I was asked to verify my payment

I was asked to verify my Identity, my number, my Email and even my credit card ! I did everything they asked for ! Now they're asking for a bank statement for the last 6 months so I can purchase more gift cards! That's so weird and so unnecessary.

February 1, 2024
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your review! We kindly ask you to provide the phone number you are registered with so we can check your account and assist you further.

Rated 5 out of 5 stars

This website is perfect

This website is perfect, they have a lot of vouchers, best discounts in the market, customer service agents are so helpful and replying at the moment. I’m so grateful for knowing this website it helped me a lot. Wish you all to try it and enjoy its facilities.

January 29, 2024
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your kind words! We appreciate your feedback and are delighted to know you are happy with our services.

Rated 5 out of 5 stars

I was asked to verify my Identity

I was asked to verify my Identity, my number, my Email and even my credit card ! I did everything they asked for ! Now they're asking for a bank statement for the last 6 months so I can purchase more gift cards! That's so weird and so unnecessary.

EDIT: I was contacted by the site's customer service, she asked about my problem and I explained everything, she was extremely helpful and she explained everything to me then helped me to make my purchase! AMAZING CUSTOMER SERVICE. Thanks AR-Pay, You deserve the 5

January 28, 2024
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for taking time in editing this review! We appreciate your kind understanding and we remain available for any assistance you may need.

Rated 1 out of 5 stars

Fraud

Fraud
I have tried to buy gift card from their website they debited the amount from my card and canceled the order with no refund
Order number HKW8281920
and mobile I used for the account 00201141004610

January 1, 2024
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your review! Please be informed our Customer Service Team has sent you a proof from our payment provider regarding the cancellation of this order. Kindly note that when an order is cancelled, the funds are returned to your card balance within 72 hours/ maximum 14 days.

Rated 1 out of 5 stars

Scammers

They charged me 111$ and then declined my order, I contacted them on all support channels no reply. This is a scamming company and going to report the order to the bank for a charge back.
Order number: HKW8190226
Ticket number: #78211
Ticket number: #78227

January 1, 2024
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your review! We have checked the matter internally and a Supervisor has called you to explain why this card cannot be used in the account. We apologize for any inconvenience caused and we thank you for your understanding!

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