Arabella And Rose Reviews 611

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful design of the products, often noting that items are even prettier in person than online. Many people appreciate the soft fabrics and thoughtful construction, especially for children's clothing, and are very happy with the overall appearance and fit of their purchases. However, some customers were dissatisfied with the quality of certain items, reporting issues like flowers falling apart on headwear or poor stitching and cheap materials on dresses. A few people also mentioned receiving items that looked different from what was advertised, had an unpleasant odor, or experienced difficulties with sizing and exchanges.

What people talk about most

Product

Reviewers express high satisfaction with the product quality and design. Many customers praise the stunning... See more

Quality

People report positive experiences with quality. Many customers praise the stunning design and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered Meadow’s birthday dresses from here two years in a row and couldn’t be happier. The customer service is fantastic—responses to questions are always quick and helpful. Shipping is fast, an... See more

Company replied

Rated 5 out of 5 stars

I adore Arabella Rose and all the wonderful women that work there: Charlene, Klaudia, Shadi, Lucian and Mariam. I’ve been with them since 2022. They give great hair-care advice, hair-care products, su... See more

Rated 5 out of 5 stars

The dress was absolutely gorgeous even better in person! The fabric is incredibly soft and gentle on kids’ skin, and the inner lining is just as impressive. It’s clear that the quality has been th... See more

Company replied

Rated 5 out of 5 stars

I love Arabella’s designs. The Margot Lilac Pink Rose Embroidered Girls Tulle Party Dress & Mariposa Lilac Pink Rose headband were gorgeous for my girls first cake smash! I would definitely recommend... See more

Company replied


Company details

  1. Children's Clothing Store

Written by the company

Arabella and Rose is an online girls clothing brand, based in Australia. We specialise in designing and creating beautiful girls clothing and Special Occasion dresses for your little girl.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

611 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Beautiful little dresses

Beautiful little dresses! I got gifted one for my daughter and she look like absolute little doll. I do have two other dresses that she is yet to grow into but I’m so excited to see her in them.

February 25, 2024
Unprompted review
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Reply from Arabella And Rose

Hi Lisa, thanks so much! We are so happy to hear you love our dresses! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Absolutely gorgeous Romper

I purchased the Tinkerbell Romper in Lilac for my daughter's 3rd bday photos and this romper did not disappoint, it's a beautiful romper, delivery was fast and quality it great, this is my second purchase and I wouldn't hesitate to purchase again

February 6, 2024
Unprompted review
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Reply from Arabella And Rose

Hi Nikki, thanks so much! We are so happy to hear you love our brand!! - Kind Regards, A&R Team xx

Rated 1 out of 5 stars

Just ordered this for my little one 1st…

Just ordered this for my little one 1st birthday and i am a little disappointed the color is just blah and faded nothing like the pictures they post… and for 70$ I expected to be perfect 🥹 i do not recommend it!

February 14, 2024
Unprompted review
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Reply from Arabella And Rose

Good Afternoon Anca,

Thanks for your review.
We are sorry to hear you are disappointed with your pastel pink tutu romper. Be sure to follow your Return Postcard if you do not wish to keep your purchase .

If you need any further assistance be sure to email our customer service team at contact@arabellaandrose.com.au and they can assist further.

Regards, A&R Team

Rated 5 out of 5 stars

Great quality

Purchased a dress for my daughter’s first birthday party. Arrived quickly and was extremely pleased with the quality. Will be purchasing again soon.

February 18, 2024
Unprompted review
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Reply from Arabella And Rose

Hi Asia, thanks for your review! We are so happy to hear you loved your purchase and your parcel arrived so quickly! - Kind Regards, A&R Team xx

Rated 4 out of 5 stars

Super cute

Super cute, fair prices, would have liked a little better quality of fabric but overall very happy.

January 25, 2024
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Reply from Arabella And Rose

Hi Megan, thanks for your review! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

My ABSOLUTE favourite brand!

Amazing quality, gorgeous designs, amazing customer service, AND an Aussie brand! Always recommend A&R to everyone we know, and we will continue to buy from each release!

February 7, 2024
Unprompted review
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Reply from Arabella And Rose

Hi Stacey, thanks so much for loving our brand! We are so happy to hear you love your purchases. - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Obsessed

I’m totally obsessed with Arabella and Rose. I’ve bought quite a few dresses from them and every single one has been devine. They are of high quality with stunning designs. The orders are shipped super quick and the girls that work there are a dream to work with. All questions are answered promptly and they go above and beyond to help their customers with any queries or requests. Be warned though, once you get your first order there is a pretty high risk of losing all self control. You can never have enough of their dresses and you will want them all! 💕

February 7, 2024
Unprompted review
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Reply from Arabella And Rose

Hi Peta, thanks so much for your review! We are so happy to hear you love our brand!! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Everything is Awesome

We have had nothing but beautiful dresses and rompers arrive when we order.
Any questions or issues get answered and sorted straight away.
The girls are so lovely and we love our Arabella and arose clothes and will keep buying until no longer fitting.

February 1, 2024
Unprompted review
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Reply from Arabella And Rose

Hi Amey, thanks so much for loving our brand and for being such a loyal customer! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Gorgeous!!

Gorgeous!!! The dress arrived within the week & it is stunning.

January 25, 2024
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Reply from Arabella And Rose

Hi Karen, thanks for your review! We are so happy you love your purchase and shipping was fast! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

The Zinnia Rose romper is just stunning

The Zinnia Rose romper is just stunning
If I would recommend a brand it will be again Arabella and Rose
Best brand and customer service ever

January 29, 2024
Unprompted review
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Reply from Arabella And Rose

Hi Khaoula, thanks so much for loving our brand! Kind Regards, A&R Team xx

Rated 4 out of 5 stars

Unicorn Party Romper

Absolutely in love with the unicorn party romper!!! Worn by my baby for her first birthday. Those beautiful pastel colours paired with her tanned skin was just gorgeous! I purchased the tinker rose flower crown to match and it was just soooooo beautiful!

Arabella and Rose has a fb group with it's owners, employees and people who are customers or fans of the brand, I liked that you could ask for opinions on specific clothing items, prices & looks. That's how I was able to decide on a romper for my baby! I also like that you can ask questions on fit, materials, styles, all on that page and get it answered straight away! You really are paying for quality and the items I have for my girl are just beautiful, unique pieces!! I waited until there was I sale, black friday sale, to purchase the goodies. Shipping was quick, came within 3 to 4 days! So impressed (probably faster if I didn't order in peak season)
I guess the one star less is price because I'm a mama on a big budget, I had eyed the romper for a while but could only purchase when it was on sale. But other than that, quality, shipping, customer service is 5/5!

November 18, 2023
Unprompted review
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Reply from Arabella And Rose

Thanks so much for your lovely review . We hope she had a lovely birthday in her Unicorn Party Romper. Regards, A&R Team x

Rated 5 out of 5 stars

Florence Rose is such a gorgeous &…

Florence Rose is such a gorgeous & comfortable dress! 🌹 My daughter wore it on our recent Disney Wonder cruise when meeting Princess Belle. Belle complimented how beautiful the dress is and we got compliments from so many others too! 🤩

January 21, 2024
Unprompted review
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Reply from Arabella And Rose

Hi Sreepriya, thanks so much! We are so happy to hear you love your purchase! Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Beautiful dresses

Such beautiful dresses with amazing quality. We’ve been buying from A&R for years and they have never disappointed us.
Very fast shipping within Australia.

January 20, 2024
Unprompted review
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Reply from Arabella And Rose

Hi Siv, thanks so much for loving our brand! Kind Regards, A&R Team xx

Rated 5 out of 5 stars

The best of the best!

The most amazing clothing & quality! Something for every occasion, sizing is always perfect (a lot are adjustable which means longer wear) & amazing customer service! Could not recommend a brand more than I recommend A&R. Every item comes beautifully packed and always the best of the best in quality.

January 14, 2024
Unprompted review
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Reply from Arabella And Rose

Hi Tanisha, thanks so much for loving our brand! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

10/10 Amazing customer service and only…

10/10 Amazing customer service and only took 3 days to arrive very fast shipping !😍

January 12, 2024
Unprompted review
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Reply from Arabella And Rose

Hi Ximena, thanks so much! We are so happy to hear you had a good experience and shipping was fast! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Obsessed

Obsessed! I bought so many pieces for my daughter and they are so beautiful!!! Love their stuff!

January 12, 2024
Unprompted review
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Reply from Arabella And Rose

Hi Natalie, thanks so much for being such a loyal customer! - Kind Regards, A&R Team xx

Rated 5 out of 5 stars

Amazing item and delivery

Ordered from Scotland delivery time spot on and quality of the item was amazing, so many compliments my
Little girl got 💗

January 1, 2024
Unprompted review
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Reply from Arabella And Rose

Hi there, thanks so much! We are so happy to hear you loved your purchase! - Kind Regards, A&R Team xx

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