Aran Traditions Reviews 203

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

BUYER BEWARE!!! I bought a sweater headband and fingerless mittens, all beautifully made however, the fingerless mittens came and only one had a thumb hole. I contacted customer service and ask... See more

Company replied

Rated 5 out of 5 stars

The whole ordering process was easy. The international shipping was great. It was faster than a lot of other international shipments I've received. The hat or toque as we'd say here in Canada is rea... See more

Rated 5 out of 5 stars

Really pleased with this purchase. Exactly as described and photographed. Arrived very quickly,securely packaged and nicely folded. I've put a little stitch in mine on either side because i didn't... See more

Rated 5 out of 5 stars

My husband bought me a gorgeous hat and scarf set for Christmas. I really wanted the matching gloves but the shop did not have them. I contacted Aran traditions and they were amazing, sent me a link a... See more

Company details

  1. Clothing Store

Written by the company

Inspired by the traditions of the Aran Isles. The folklore and tales of the islands have connected Celtic families for generations. The Aran Islands are home to a close community of farmers and fisherman. Living just off the coast of Galway the Aran Islands face the wrath of the Atlantic Ocean every day. The classic Aran Sweater was created here with a signature cable knitted for every fisherman and the traditional designs have been passed down through the generations. Today, the Aran cable knit is now recognised as a definitive symbol of Celtic heritage.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

203 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Pleased

I ordered these fingerless gloves as I had lost my original pair from a set. Ordering was very easy and they were delivered very quickly. Full praise to the company.

February 10, 2023
Rated 4 out of 5 stars

The quality of the items is very high…

The quality of the items is very high but the choice is lacking. The customer service was very helpful.
I have had quite a few items from them recently and they all look really good and serve their purpose.
I would definitely recommend, and shop with them again and look forward to more choice of goods in the future.

January 12, 2023
Rated 1 out of 5 stars

Ordered on the 4th inst

Ordered on the 4th inst, paid for urgent delivery, dispatched on the 5th for Next day delivery.
Did NOT receive until the 9th.
I would suggest you change your delivery company, DPD are useless and so unreliable.
I now get scams from them

January 12, 2023
Aran Traditions logo

Reply from Aran Traditions

Hi Michael, We are sorry that, on this occasion, our partner delivery companies have failed you. We will take on the feedback and continue to make changes to improve our service to our customers. Hopefully you will try us out again in the future. Thanks

Rated 5 out of 5 stars

Lovely scarf and now have matching mittens

I had a scarf for Christmas and wanted gloves/mittens to match. Had looked on the website and nothing appeared to be the same colour. Telephoned and a very helpful man said he didn't think anything matching was in stock and suggested I email which I did. Then got a call from him to say the item I wanted was in stock and as a result of my email got a discount voucher, so win win. Item arrived today thank you.

December 29, 2022
Rated 5 out of 5 stars

Amazing customer service 🤗

My husband bought me a gorgeous hat and scarf set for Christmas. I really wanted the matching gloves but the shop did not have them. I contacted Aran traditions and they were amazing, sent me a link and I had the gloves within 2 days. I’m delighted. Fantastic customer service and a beautiful hand crafted product.

December 27, 2022
Rated 1 out of 5 stars

It has been a week and the shipper…

It has been a week and the shipper still has not received the item.

November 28, 2022
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Reply from Aran Traditions

Hi Sheilla, I'm sorry for the delay in receiving your order. I can see from our tracking that you have now received this. Unfortunately due to ongoing strike action we have had significant delays and tracking information has been behind so your delivery estimate was one day out. Apologies for this but we hope you enjoy your new cable snood!

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